Bobby Waites
Bobby Waites at Mercedes-Benz of Atlanta Northeast
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Bobby Waites

Service Advisor

Mercedes-Benz of Atlanta Northeast

1705 Boggs Road
Duluth, GA 30096

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5.0
83 Reviews
5.0

83 Reviews

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83 Reviews of Bobby Waites

March 26, 2025

Dealership Rating
Employee Rating

Melissa was OUTSTANDING! She'll get you a great deal on a new or used Mercedes. More

by Debra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melissa Lee

December 12, 2024

Dealership Rating
Employee Rating

I’ve been coming here for over ten years, the service is always the best More

by MVATL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Henry Martindale

September 22, 2024

Dealership Rating
Employee Rating

Jesse is great! ! She helped me get my dream unicorn wagon, and since then she's always been awesome helping with any questions or issues. When the time comes to get More

by Juan
Recommend Dealer
Yes

Other Employees Tagged: Jesse Cannon-Wallace

August 22, 2024

Dealership Rating
Employee Rating

They always provide wonderful service and a great customer experience. I have recommended them to my friends and family for years. More

by MVATL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 16, 2024

Dealership Rating
Employee Rating

Exceptional customer service from driving in the service area, getting a loaner car, my service advisor , the concierge !! More

by Sandrene Lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Rabideaux , Loaner car personnel and concierge personnel

April 05, 2024

Dealership Rating
Employee Rating

They have one of the best Service Departments and people working in it in Georgia and other states in the USA. More

by ckmail
Recommend Dealer
Yes

Other Employees Tagged: Shop Service Manager

March 07, 2024

Dealership Rating
Employee Rating

Always a friendly greeting with a smile. Treat you like family. Very accommodating and courteous customer service! Highly recommended! More

by lady182140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 19, 2024

Dealership Rating
Employee Rating

Robert Waites GREAT JOB and his Team in keeping my ML serviced and on the road. Including but not limited to, the Mechanics, Parts Dept and People at MB Atlanta Northeast. More

by ckmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 13, 2023

Dealership Rating
Employee Rating

Bobby my service advisor is always amazing and I consistently have great interactions with everyone at this location More

by MVATL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Loaner department and service reception are also great

December 07, 2023

Dealership Rating
Employee Rating

Prompt, courteous and knowledgeable in general. Bobby Waite is a pleasure to work with. He is always responsive and finds a way to resolve issues. More

by jperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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