Bobby Rathbun

Recommends items that are not needed. Second opinion confirms they aren’t. I have lost confidence after going there for service for over 10 years. Second opinion confirms they aren’t. I have lost confidence after going there for service for over 10 years. More

by richardswain6 Verified Customer Verified Customer

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Sean is a very friendly and noligable service writer. He got my car in and out very efficiently. He got my car in and out very efficiently. More

by SFANNIN3 Verified Customer Verified Customer

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Very thorough, helpful, honest , they don’t slam you with high prices , I’m very satisfied high prices , I’m very satisfied More

by MARTHABEAHN52 Verified Customer Verified Customer

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In the beginning I thought it was a scam call so I didn’t pay no mind I had requested info on a Ford Explorer and I kept getting a call from Bradenton Fl I don’t know anyone from there so I decided to confro pay no mind I had requested info on a Ford Explorer and I kept getting a call from Bradenton Fl I don’t know anyone from there so I decided to confront the caller and His name was Bobby The dealership Manager and I kinda shoved him off until he extra me about the calls being made from another source (scammers) well we hit it off after that and it was all down hill from there We talked the next day and I took the hour and a half drive nice view anyway I met Bobby and his top guy can’t remember his name Bryan I think if not he knows who he is very nice guys and good job he did they didn’t even pressured me into buying the car that’s what I like the most no pressure Thank you Bobby Bryan, Jacob and finally met Noel she was awesome still asking me if I want to come down and look at the car and I told her I’m already driving it . Thank you Noel anyway great place no rush I was in and out in less then 3 hours no issue what’s so ever felt great you guys did a good job handed me the keys clean car and I was off yes I highly recommend then if you looking for a good car a little heads up just make sure the coffee pods are full just kidding My salesman went and got me some . 1 to 10 I give them a ten in my book Thanks guys keep it up . God bless More

by OYOLATAX00 Verified Customer Verified Customer

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Al P. Dealership has performed my recalls and servicing accurately and efficiently. The previous dealer never met the recall needs. Thank you. JMF Dealership has performed my recalls and servicing accurately and efficiently. The previous dealer never met the recall needs. Thank you. JMF More

by Plfett19 Verified Customer Verified Customer

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Very easy to deal with. Everything went went smooth and Roberto gave a very god introduction to the car. I would definitely recommend this dealership. Everything went went smooth and Roberto gave a very god introduction to the car. I would definitely recommend this dealership. More

by MR Verified Customer Verified Customer

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I have been very pleased with the attention and service that I have received. The pickup and delivery program is a great service to us older drivers. that I have received. The pickup and delivery program is a great service to us older drivers. More

by PAT71 Verified Customer Verified Customer

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Made the process of buying a simple and easy. Joan was excellent. Very knowledgeable and friendly. She was extremely busy that day yet spent the time to make me feel comfortable and important. Joan was excellent. Very knowledgeable and friendly. She was extremely busy that day yet spent the time to make me feel comfortable and important. More

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The service process is good, I wish more frequent updates by the service writers when your repair is delayed, like mine was. by the service writers when your repair is delayed, like mine was. More

by MRELLIOTT57 Verified Customer Verified Customer

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The service advisors are nice enough but my experience since I purchased a 2024 Navigator is they never fix the issue the first time. For example every time I brought the vehicle in for service I asked since I purchased a 2024 Navigator is they never fix the issue the first time. For example every time I brought the vehicle in for service I asked about the poor function of my AC system-since day one it never seemed to cool the car as it should. Each time I was told it's fine and/or it's a "black" car and that was the reason. Finally, the system stopped cooling completely and it cost nearly $3000 to fix it as it is now out of warranty. If you "Google" AC issues with the 2024 Navigators-it's a common problem. Same with a problem previously with my USB charging ports not working. I brought it in to be fixed and they fixed the front but not the ones in the back so I had to bring it back again. For a luxury brand, the service levels don't the feel like it does when we've owned Lexus' or our other vehicle Genesis. More

by CLUSSO Verified Customer Verified Customer

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