Bobby Preston

The service I received from the Service Department was excellent. Kelly, the service agent assigned to me, informed me daily about what was happening with the vehicle. The technician who replaced my tra excellent. Kelly, the service agent assigned to me, informed me daily about what was happening with the vehicle. The technician who replaced my transmission did an excellent job installing a refurbished transmission. The transmission drives better than before! More

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Kelly is always very professional,knowledgeable and always takes good care of my service needs always takes good care of my service needs More

by LADCLEAN Verified Customer Verified Customer

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It was nice. Finished right on time. And no charge. I didn’t know that. The young guy at the desk was very nice. Finished right on time. And no charge. I didn’t know that. The young guy at the desk was very nice. More

by LAKEFRONT31 Verified Customer Verified Customer

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Service department was great. I look forward to taking my truck back again for its service. I look forward to taking my truck back again for its service. More

by LHUALBRIGHT13 Verified Customer Verified Customer

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Great staff! They completed all the paperwork prior to me arriving and made the buying process easy! They fixed all my issues I had with the vehicle from a messed They completed all the paperwork prior to me arriving and made the buying process easy! They fixed all my issues I had with the vehicle from a messed up fix prior to buying. I also was able to contact them for a small dent I found and they made arrangements for me to bring it back in to be repaired. More

by R. Chestut Verified Customer Verified Customer

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I had a simple oil change and they stripped the drain plug on the oil pan costing me $800 for a new one. They won't take any responsibility for the damage caused by their poor workmanship. I will neve plug on the oil pan costing me $800 for a new one. They won't take any responsibility for the damage caused by their poor workmanship. I will never use them again. More

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Very professional staff. In and out quickly! They treat you like family. I highly recommend them In and out quickly! They treat you like family. I highly recommend them More

by TOM.MEZZANOTTE Verified Customer Verified Customer

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Okay I had my car inspected and the oil changed it was done in a timely fashion and returned to me washed and ready to go done in a timely fashion and returned to me washed and ready to go More

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Customer Service was absolutely horrible! ! Dropped off my car on Wednesday for Thursday service. They were to fix the car in one day. I called right before 4 to check on status. Was not g ! Dropped off my car on Wednesday for Thursday service. They were to fix the car in one day. I called right before 4 to check on status. Was not going to be done until the next Tuesday and they claimed no loaner car. They said they could complete by 1 the next day. I waited and called close to 1 to check status. Wont be done now until the next Tuesday or Wednesday. Could not get anyone to call me back about a loaner car. Finally got one after making calls ALL day. Was a very stressful and horrific experience. The car is a lease and still under warranty or I would never go back to Preston. I have bought cars there for years. I also had a horrible experience buying out the lease on my car a few months prior. More

by phash7 Verified Customer Verified Customer

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Service was timely , it was picked up in early morning and returned completed early afternoon. A car was left for me to use so I could keep doing my work and returned completed early afternoon. A car was left for me to use so I could keep doing my work More

by rabaino Verified Customer Verified Customer

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