51 Reviews
Write a Review51 Reviews of Bobby Preston
March 15, 2024
Great staff! They completed all the paperwork prior to me arriving and made the buying process easy! They fixed all my issues I had with the vehicle from a messed They completed all the paperwork prior to me arriving and made the buying process easy! They fixed all my issues I had with the vehicle from a messed up fix prior to buying. I also was able to contact them for a small dent I found and they made arrangements for me to bring it back in to be repaired. More
Other Employees Tagged: Alex Pherson, Alexis Ault
January 15, 2024
I had a simple oil change and they stripped the drain plug on the oil pan costing me $800 for a new one. They won't take any responsibility for the damage caused by their poor workmanship. I will neve plug on the oil pan costing me $800 for a new one. They won't take any responsibility for the damage caused by their poor workmanship. I will never use them again. More
Other Employees Tagged: Mike Roth
December 20, 2023
Very professional staff. In and out quickly! They treat you like family. I highly recommend them In and out quickly! They treat you like family. I highly recommend them More
Other Employees Tagged: Ricki Ferrari
November 01, 2023
Customer Service was absolutely horrible! ! Dropped off my car on Wednesday for Thursday service. They were to fix the car in one day. I called right before 4 to check on status. Was not g ! Dropped off my car on Wednesday for Thursday service. They were to fix the car in one day. I called right before 4 to check on status. Was not going to be done until the next Tuesday and they claimed no loaner car. They said they could complete by 1 the next day. I waited and called close to 1 to check status. Wont be done now until the next Tuesday or Wednesday. Could not get anyone to call me back about a loaner car. Finally got one after making calls ALL day. Was a very stressful and horrific experience. The car is a lease and still under warranty or I would never go back to Preston. I have bought cars there for years. I also had a horrible experience buying out the lease on my car a few months prior. More
Other Employees Tagged: I worked with service and others not even in New Castle store
September 21, 2023
Service was timely , it was picked up in early morning and returned completed early afternoon. A car was left for me to use so I could keep doing my work and returned completed early afternoon. A car was left for me to use so I could keep doing my work More
Other Employees Tagged: Rick Ferrari
August 29, 2023
Got me on out in a timely manner. Service writer was very pleasant and knowledgeable. Service writer was very pleasant and knowledgeable. More
Other Employees Tagged: Bobby Dovidio, Anthony Oliva , Alex Pherson, Laura Fredrickson, Christine White, Rick Dierfield