Bobby Mil
Bobby Mil at Ourisman Volkswagen of Laurel
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Bobby Mil

General Sales Manager

Ourisman Volkswagen of Laurel

3371 Laurel Fort Meade Rd Suite B
Laurel, MD 20724

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32 Reviews

Dealership Experience

15 yrs, 3 mos

Industry Experience

15 yrs, 3 mos

not yet
rated

32 Reviews

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32 Reviews of Bobby Mil

February 03, 2024

Dealership Rating
Employee Rating

Service was easy to schedule and completed in a timely fashion. Staff was friendly and competent. They answered all a uestions. More

by lysendis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Morris, Bill (Goldie) Goldsmith , Jon Alcorn

Feb 05, 2024

Ourisman Volkswagen of Laurel responded

Thank you so much for taking the time to share your experience with us! We're delighted to hear that scheduling our service was easy for you and that we were able to complete the job in a timely fashion.

January 17, 2024

Dealership Rating
Employee Rating

After I bought my second VW there was leaking from sunroof, they kept telling me there isn’t loaner car since 2021 until two days ago I told them that I spent over 60,000 $ in their store. I’ve been t More

by Marko Hanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 18, 2024

Ourisman Volkswagen of Laurel responded

We want to express my sincere apologies for the inconvenience you've experienced with your second VW purchase from Ourisman. Your feedback is important to us, and we deeply regret that your ownership experience has not met your expectations. Please reach out to our general manager Robert Chen at rchen@ourismancars.com

Apr 08, 2024

Marko Hanna responded

It's not my experience with the car it's Orisman Laurel, THAT Mr Adrian told me That ( you don't give a loner car to any customer purshed a vehicle from you) I answered YOU SAID WHILE BUYING THAT YOU GIVE LONER CAR DURING ANY FIXING. HE ANSWERED those GUYS WHO SELL CARS SAY ANYTHING TO MAKE A SELL. That increased the damage cost in my car up to 4,500 $. since u never give me a loner car since 2021.

Apr 08, 2024

Marko Hanna responded

and stop adding automatic answers appoers in a sec. u don'y even car.

December 29, 2023

Dealership Rating
Employee Rating

This is a good dealership to purchase a new car when you are looking for the best price. More

by htcarr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Morris, Bill (Goldie) Goldsmith , Jon Alcorn

Dec 29, 2023

Ourisman Volkswagen of Laurel responded

Thank you for you're business and kind words!

September 21, 2023

Dealership Rating
Employee Rating

Terrible dealer. Will never go there again. I will blast this dealer every chance I het More

by Vvictoriaberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 21, 2023

Ourisman Volkswagen of Laurel responded

We're genuinely sorry for your negative experience. We strive for excellence with every customer. Please feel free to email me with more details of what happened so I can address your concerns and improve our services. My Email address is JAlcorn@ourismancars.com. We value your feedback and aim for a very high level of customer service.

Sep 21, 2023

Vvictoriaberry responded

Never will I buy from you again.

March 05, 2019

Dealership Rating
Employee Rating

Outstanding Service The service i received at this dealership was outstanding! I would recommend the sales representative Jimmie Powell for anyone looking to have a conve More

by JustinM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jimmie Powell

January 25, 2019

Dealership Rating
Employee Rating

Great Experience and Salesperson I had a wonderful buying experience with Anthony. The entire team did everything they could to go above and beyond to sell me the car I wanted and ke More

by Mcs1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Davenport, Earl Errera, Brandon Jester

Jan 26, 2019

Ourisman Volkswagen of Laurel responded

Thank you for that terrific review and for taking the time to share it with us! We value your opinion and are so happy to hear Anthony and the rest of our team made your experience so wonderful. Enjoy your new car!

January 12, 2019

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Employee Rating

PLEASANT EXPERIENCE Mr. Anthony Davenport, Mr. Joe Rasulzad and Mr. Rob Mil, and the Honda Team made my family feel welcomed and gave us a great price for our CR-V. They More

by CRVFamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Davenport, Joe Rasulzad

Jan 12, 2019

Ourisman Volkswagen of Laurel responded

Thank you so much for that wonderful review! Customer service is our top priority and we are thrilled to know that Anthony, Joe and Rob made your car buying experience memorable. We appreciate your business and are grateful to have earned your loyalty to our dealership. We look forward to working with you again in the future.

December 13, 2018

Dealership Rating
Employee Rating

Easy purchase Mfon was great to work with and made our purchase easy. Bought a used VW Beetle convertible. Car was exactly as described on web and the transaction w More

by JL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mfon Mfon

Dec 14, 2018

Ourisman Volkswagen of Laurel responded

Thank you for your feedback and for letting Mfon get you into the car you were looking for! We hope you enjoy your Beetle!

November 02, 2018

Dealership Rating
Employee Rating

Ourisman Honda Laurel Three-Peat!!! This is our third vehicle purchase from Ourisman Honda Laurel. Ourisman Honda Laurel is our "go to" dealership because they never treat us as custome More

by Dr_Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Davenport, Jimmie Powell, Joe Rasulzad

Nov 03, 2018

Ourisman Volkswagen of Laurel responded

Thank you for your review and for your loyalty to our dealership. We are so happy to have you as part of our Ourisman Honda family. We look forward to working with you again in the future, and can't wait to help you find your 4th vehicle with us :)

Nov 03, 2018

Ourisman Volkswagen of Laurel responded

Thank you so much for your review and for your kind words about Mfon! We are thrilled, but not surprised, that Mfon made your car buying experience such a positive one. We are so grateful to have him as part of our team and to have you as part of our Ourisman family!

August 21, 2018

Dealership Rating

Taking the time to ensure quality Mfon and the team were very helpful throughout the entire process of purchasing my vehicle. They were very patient and ensured all the details were c More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mfon Mfon

Aug 22, 2018

Ourisman Volkswagen of Laurel responded

Thanks for your purchase! We value your opinion and love hearing that our staff took excellent care of you!

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