Bobby Howard

All my lights on dash are lighting randomly and go off randomly. I just spent over 1000 in repairs in November and Bobby was my advisor and agreed to all major issues to be repaired. Now in January all of randomly. I just spent over 1000 in repairs in November and Bobby was my advisor and agreed to all major issues to be repaired. Now in January all of sudden dash error lights all appeared at same time randomly. So I went mid January’s to service department to have car evaluation since it has been less than 6 months of repairs. So, Randy assist me due to Bobby being off that day. Randy has arrange a comp car until my car had been evaluated. Then they said my license were suspended in WA a state I had not been or lived in over 10 years with valid Florida license. So I went to DMV to clear that incorrect information I was told it could have a glitch by DMV. I also had email that stated I owed WA and has been a resident of Florida over 10 years. Was told Manager of rental department she could not comp me a car with all information provided to her from DMV that Randy approved to comp car for evaluation. So I have been to get car service 2 times now to no avail no one has contacted me back as I end this email even left message w Service manager. So at this time you all liable for anything that happens to my car since you are aware of issues and aware I have valid FL License and valid insurance. I have made several attempts To contact someone in services department to get this issue fix. Thanks Travis Ford 904-916-4126 More

by traiford997 Verified Customer Verified Customer

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The dealership is very welcoming. I was greeted when I drove up. My service was explained to me and they told me how long it would take. I was greeted when I drove up. My service was explained to me and they told me how long it would take. More

by Doris Bradley Verified Customer Verified Customer

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This experience was disappointing. Four hours for new tire. Still question whether a new tire was needed (nail in my original tire was called 'close'). When I went to pick up van, the Four hours for new tire. Still question whether a new tire was needed (nail in my original tire was called 'close'). When I went to pick up van, the spare was not even put away. I had to mention it to someone to have them put it all back together. For what I had to pay, the service was not very good. More

by rbhutchjr Verified Customer Verified Customer

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Very clean and nice staff. Bobby was the one who helped me with my service. Bobby was the one who helped me with my service. More

by ashleymolder Verified Customer Verified Customer

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Great service! Had brakes done. Would have good to have told me to expect “noises” during the break in time. Thanks to ChatGPT for giving me that info! Had brakes done. Would have good to have told me to expect “noises” during the break in time. Thanks to ChatGPT for giving me that info! More

by Jen Verified Customer Verified Customer

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Bobby is always professional and takes good care of me. great customer service is appreciated great customer service is appreciated More

by Jackie Verified Customer Verified Customer

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Left car Sunday night at dealer and Bobby called me first thing Monday with the plan to resolve. thing Monday with the plan to resolve. More

by davidannett10 Verified Customer Verified Customer

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Always taken well care of at Honda at the Avenues. Bobby was very helpful, communicated well and got us out quickly Bobby was very helpful, communicated well and got us out quickly More

by gatorpat Verified Customer Verified Customer

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Asked for a camera replacement and also got talked into a timing belt. Service was performed and communication was good but my car was left in disarray. I then took the car on a trip and found out they put s timing belt. Service was performed and communication was good but my car was left in disarray. I then took the car on a trip and found out they put summer washer fluid in my reservoir which froze in Illinois and now I can't clean my windshield. The dealer has now three times over my objection tried to sell me a new car and trade my old one in. More

by Krawczyk Verified Customer Verified Customer

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Exceeded expectations excellent service communication was next level recommended to friends and family to visit next level recommended to friends and family to visit More

by fahadali82 Verified Customer Verified Customer

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