Bobby Gray
Bobby Gray at Banister Ford of Marlow Heights
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Bobby Gray

Service Consultant

Banister Ford of Marlow Heights

5000 Auth Rd.
Marlow Heights, MD 20746

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4.2
242 Reviews
4.2

242 Reviews

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242 Reviews of Bobby Gray

November 18, 2024

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Employee Rating

Poor customer service from the advisor & technican. Problem not resolve and took a long time. More

by wivy4375
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Asia

November 12, 2024

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Had a wonderful time and day at the dealership love the staff everyone was very friendly More

by sexysweet4861
Service Price Transparency
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Recommend Dealer
Yes

November 06, 2024

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Employee Rating

Horrible service, the service manager is the worse. Service center is not organized, staff eating while working with customers. More

by Tommy
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Yadira Kauffman

October 29, 2024

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Not professional car nor washes . need to do better . Don’t know if I will Come back More

by nyja0806
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Recommend Dealer
No

October 28, 2024

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Employee Rating

Employees were very professional and courteous,waiting room and bathrooms were clean and comfortable,and thank you for the Complementary carwash,an extra Bonus More

by brenda.barbour
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Recommend Dealer
Yes

October 25, 2024

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Car there for an engine recall they broke parts wouldn’t fix it sucks. B More

by paulamcmanus94
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Recommend Dealer
No

Other Employees Tagged: Davonte Manuel, Kelly Kinsey, Diego Chicas , I only dealt with Devontae Joe and kelly

October 24, 2024

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The service department was fast and returning my vehicle back to me. Excellent waiting area. More

by srtyson56
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Recommend Dealer
Yes

October 13, 2024

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They damaged my truck, just to have me bring it back, so that they could Mack money in repairs . More

by tcoates1483
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Recommend Dealer
No

October 05, 2024

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I was able to adjust my appointment time and the service representative was clear and helpful. The work was done timely and well! Thank you. More

by PRESTONMEARS
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Recommend Dealer
Yes

September 16, 2024

Dealership Rating
Employee Rating

The people that help in the front are very kind an helpful the service seems rushed an I didn’t get what need to be done done for the time my vehicle was there on top of that my transmission gear coun More

by GENESCOTT38
Service Price Transparency
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Recommend Dealer
No
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