Bobby Eskey | Page 71

Excellent service This was my first visit to Columbia Kia. My Sorento was due for its first oil change/service and I was dreading bringing it in, fearing the usual "up This was my first visit to Columbia Kia. My Sorento was due for its first oil change/service and I was dreading bringing it in, fearing the usual "up-sell" techniques of most dealerships and service centers as well as inflated prices. I was pleasantly surprised to find such friendly, honest and helpful service in such a wonderful service center. Bobby greeted me right away, listened to everything I had to say and made me feel comfortable and welcome. And when I checked out there was no attempt to sell me anything extra, or scare me into buying more service than I needed. And I felt the prices were reasonable, and Bobby even noted that there are often coupons available online for my next visit. The dealership/service center is the nicest one I've ever encountered with all their amenities! A cafe! Clean, gorgeous bathrooms! A koi pond and play area! Next time I won't need to arrange for a babysitter when I bring my car in! Comfortable, lovely waiting area. Dare I say I'm actually looking forward to my next service appointment? I wouldn't go anywhere else. I wish I had leased my Kia there instead of the awful dealership that I did. Can't say enough good things about Columbia Ford Kia. Highly recommend! More

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Paint job Great job by the service team.. looks like there was never a dent in the bed of the truck. The painter Eddie also did an outstanding job.. Great job by the service team.. looks like there was never a dent in the bed of the truck. The painter Eddie also did an outstanding job.. More

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Service and repairs Brought my car in for service/maintenance and a factory recall. All work was finished in a timely matter. During work performed it was discovered the Brought my car in for service/maintenance and a factory recall. All work was finished in a timely matter. During work performed it was discovered the rear shocks where leaking, still safe but would need replacement soon along with a leaking valve cover gasket. This was discussed over the phone when found and again when picking up the car. All my questions where answered concerning these two items and will be repaired at a later date. Again all around good experience. More

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Always better than expected! Oil Change, Full Fluid Check, Tire Rotation, 70k Mile Maintenance, Even Spark Plugs, good price and done in half the time they expected. Got my car al Oil Change, Full Fluid Check, Tire Rotation, 70k Mile Maintenance, Even Spark Plugs, good price and done in half the time they expected. Got my car all set and still made it to work for a reasonable time! Love these guys- always impressive. More

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Criminal service When I bring in an $1800 factory warranty job and service wants to charge me $ 500 to replace a $20 mirror that is still operable that to me is crimi When I bring in an $1800 factory warranty job and service wants to charge me $ 500 to replace a $20 mirror that is still operable that to me is criminal More

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Oil change I called that morning and was able to get an appointment for an oil change that afternoon! I sat comfortably in the waiting area and watched tv! I called that morning and was able to get an appointment for an oil change that afternoon! I sat comfortably in the waiting area and watched tv! More

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50,000 mile oil change and 50,000 mile service work performed great service information on what was to be done good information on tire wear great service work oil change and 50,000 mile service work performed great service information on what was to be done good information on tire wear great service work THANK:S More

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Great experience I found a great car at a fair price. My sales rep was very personable and helpful. Everyone I met was eager to make sure I was happy with my new-to-me I found a great car at a fair price. My sales rep was very personable and helpful. Everyone I met was eager to make sure I was happy with my new-to-me car and willing to solve problems or concerns--which there really weren't any. I would certainly go back to this dealership again. More

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oil change top off fluids and check tire for a leak service manager is excellent, always willing to do what he can to help. they took me in with no wait service manager bobby is the one i would like to service manager is excellent, always willing to do what he can to help. they took me in with no wait service manager bobby is the one i would like to see everytime More

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Great as usual As always, I received excellent customer service at Columbia Ford. That is why I always keep coming back! Bobby helped me out with getting my service As always, I received excellent customer service at Columbia Ford. That is why I always keep coming back! Bobby helped me out with getting my service and was very helpful as always. More

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