Bob Uchida

Bob Uchida was extremely personable and pleasantly put no pressure on us. Although I am sad that she quit acting, I am delighted to see that Betty Davis is still alive - oh wait, that was Bette Davis. Except pressure on us. Although I am sad that she quit acting, I am delighted to see that Betty Davis is still alive - oh wait, that was Bette Davis. Except for a somewhat long wait to obtain a sales representative, our buying experience at Penske was excellent. As an aside, your trade-in offer on my 2013 Buick LaCrosse was quite low at $2500. I sold my Buick at Carmax® and although I live in Rancho Cucamonga, Bob was extremely helpful in letting me know that there was a Carmax® ~ 1/2 mile away which would honor their $7,000 online offer - which they did. Bob even kindly offered to pick me up at Carmax®, but I chose to walk. More

by vivienda4 Verified Customer Verified Customer

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Robert has always been very helpful and professional. He follows up and keeps the customer informed He follows up and keeps the customer informed More

by samber Verified Customer Verified Customer

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Salesman Robert Uchida did a wonderful job taking his time and explaining every detail in our transaction. time and explaining every detail in our transaction. More

by FASTEDDIEYAC Verified Customer Verified Customer

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This dealership is clean, customer service is great, coffee machine was my favorite and clean restrooms. coffee machine was my favorite and clean restrooms. More

by MONAVARRETE71 Verified Customer Verified Customer

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Bob helped me from the very beginning. I called to ask about a vehicle, and he quickly checked on it for me, sent pictures, and confirmed it was available. When I showed up at the dealersh I called to ask about a vehicle, and he quickly checked on it for me, sent pictures, and confirmed it was available. When I showed up at the dealership, he had the car ready to go. He made the whole process easy and smooth for me and my family. Great experience! More

by ADAM925 Verified Customer Verified Customer

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Fast service, service advisor pays attention to customer concerns. Easy to schedule appointments online and feedback after repair is complete. concerns. Easy to schedule appointments online and feedback after repair is complete. More

by WRFLOWS2 Verified Customer Verified Customer

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Professional, respectful! Not too thrilled with the amount of time that I had to wait to take care of business. The lease manager, Bob Uchita, Kept me company through the wh Not too thrilled with the amount of time that I had to wait to take care of business. The lease manager, Bob Uchita, Kept me company through the whole long wait to get my purchase resolved. Kudos to him, and a huge thank you to Mark for getting the bank paperwork thru! More

by MARCICLARKE Verified Customer Verified Customer

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Outstanding customer service. Exceeded my expectations. I have owned many cars in my lifetime and I’ve never seen a service level this extraordinary. Exceeded my expectations. I have owned many cars in my lifetime and I’ve never seen a service level this extraordinary. More

by jill4sc Verified Customer Verified Customer

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Javier was very helpful dumped right on my problem and got my car in two days earlier than scheduled got my car in two days earlier than scheduled More

by poindexter866 Verified Customer Verified Customer

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Nice location for test driving. Very clean & bright. Love the self serve coffee machine feature options. Very clean & bright. Love the self serve coffee machine feature options. More

by datelinejunkie Verified Customer Verified Customer

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