Bob Soucheray | Page 13

Great Service with Credit Issues This dealership is willing to work with you even if you have less than stellar credit. I give them bonus points for the free Jeff Belzer swag. This dealership is willing to work with you even if you have less than stellar credit. I give them bonus points for the free Jeff Belzer swag. More

Report | Print

Excellent Customer Service Every Time Bob helped me with both my first lease as well as my most recent lease of a Kia Sorrento SXL. He is so knowledgeable, friendly, and does so with no-pr Bob helped me with both my first lease as well as my most recent lease of a Kia Sorrento SXL. He is so knowledgeable, friendly, and does so with no-pressure. The entire team at Belzer is very helpful, friendly and caring. I love bringing my business there and plan to be a customer for life. More

Report | Print

Very easy car buying experience. Bob soucheray was easy to work with. Very pleasant personality. He was very knowledgeable about the Silverado and gave me insight into various options Bob soucheray was easy to work with. Very pleasant personality. He was very knowledgeable about the Silverado and gave me insight into various options available. Was will to spend time to answer all my questions Josh in finance was also great to work with and Sean got us oriented to the new vehicle and out the door. More

Report | Print

2019 Ram Had a great experience at Jeff Belzers! Knowledgeable people and very friendly! Easy process. Most of the time buying a car is so long and pain stakin Had a great experience at Jeff Belzers! Knowledgeable people and very friendly! Easy process. Most of the time buying a car is so long and pain staking but this was one of the best times I have ever bought a car where there was financing involved! More

Report | Print

Super helpful and not pushy in any way Bob Soucheray was amazing, super accommodating to all my questions needs and concerns, was very patient letting us see and try all our options, and I Bob Soucheray was amazing, super accommodating to all my questions needs and concerns, was very patient letting us see and try all our options, and I went through all my options, I never felt push or rushed to make a decision or a purchase, super friendly and understanding! He made purchasing a new car fun and exciting! More

Report | Print

We had a great experience! Working with Bob S at Belzer’s was a pleasant experience. He made everything very easy for us and respected our time. He ensured our vehicle was ready Working with Bob S at Belzer’s was a pleasant experience. He made everything very easy for us and respected our time. He ensured our vehicle was ready when we arrived to get it. He was great to work with, very personable! We will be back and will work with him again! More

Report | Print

2019 Chev Equinox lease Delivery of vehicle was well organized by entire belzer team, I would certainly consider leasing or buying from them again , both bob and Jim were pro Delivery of vehicle was well organized by entire belzer team, I would certainly consider leasing or buying from them again , both bob and Jim were professional and well prepared More

Report | Print

Best dealership and salesman I’ve ever dealt with Hands down the best car buying experience I’ve ever had. My salesman Bob was the best. And Belzer is the best dealership. Thank you. Hands down the best car buying experience I’ve ever had. My salesman Bob was the best. And Belzer is the best dealership. Thank you. More

Report | Print

Disappointing Sales Buying Experience Made an appointment with Bob Souchary. He wasn't even going to be there, but did not tell me that. He had passed me on to someone else. Gee, I felt Made an appointment with Bob Souchary. He wasn't even going to be there, but did not tell me that. He had passed me on to someone else. Gee, I felt so important! Well, okay the other guy was nice enough, but seemed to rush me along. I came in with a pretty good idea of what I wanted. Test drove the one vehicle and I was interested to buy. One thing that turned me off right away was his discussion about how important to give him and his "team" a good review or they won't get paid. (sigh). I have hesitated in doing this review, because I want them to get paid, but decided Belzer Management should take a look at their sales process from my perspective. Dare I say, it was because I'm a woman? Hmmm makes me wonder. We talked about pricing, but I wanted to see what all my options were. I assumed, we'd finalize all that once I talked to finance. I sat in the waiting room for hours, when I was finally called to discuss deal with finance guy, he had the papers all set, just "sign here". What? Wait a minute. That's not the company I wanted to do business with. The salesman assured me that Belzer worked with all financial institutions. (Not true). If that wasn't bad enough, the finance guy NEVER discussed options with me, what if I didn't trade-in my car, And the worse thing is that he kept badgering me to take out an extended warranty after many flat out "No, not interested". He belittled me, saying it's just $30 more a month & basically I'd be crazy to not take it. I did finally take it just to get on with things. I could kick myself! I will never use it and that was a pricey, unneeded line item. xxxx! The worst thing that haunts me to this day, is Belzer basically stole my trade-in from me. I even called to try and buy it back, what? huh? no one knew what I was talking about and oh, yeah we'll have someone call you back...never did. Belzer is a huge dealership. My business will not make or break them. I sure wish I could do that whole thing over again. Bad experience for me. I will take full blame for letting all that happen, but take care of yourself, the Belzer sales process can make your head spin. I'm very disappointed. This is my 3rd Kia. Love the car, but I will be more wary and less trusting next time, and it won't be Jeff Belzer ever again. More

Report | Print

2019 Ram Limited Bob KNOWS his stuff. I visited the dealership twice before making my purchase. Bob was a pleasure to work with each time. No pressure experience dur Bob KNOWS his stuff. I visited the dealership twice before making my purchase. Bob was a pleasure to work with each time. No pressure experience during the sale. More

Report | Print