Bob Schneider
Bob Schneider at Byers Volvo Cars
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Bob Schneider

Service Advisor

Byers Volvo Cars

301 N Hamilton Rd
Columbus, OH 43213

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5.0
11 Reviews
5.0

11 Reviews

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11 Reviews of Bob Schneider

December 16, 2024

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Employee Rating

Have dealt with them for over 35 years and have bought 7 new vehicles and have not had any problems with sales or service More

by daly1315
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Geeding, Fredy Mendoza , Tom beard

Dec 19, 2024

Byers Volvo Cars responded

Thank you so much for your incredible loyalty and support over the years! It means the world to us to know you've had such positive experiences with both our sales and service teams. We're so grateful for your trust and look forward to continuing to serve you for many more years to come!

December 14, 2024

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Can’t say enough good things or sing the highest praise for Byers Volvo; starting with Joe Arrasmith-fantastic, even helped me pre-program app for remote start. He is honest, informed, patient, and very re More

by mcdonald3110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Arrasmith, Dante Sino , Tom Beard and Asher—-superb!!!

Dec 19, 2024

Byers Volvo Cars responded

Thank you so much for your kind words and glowing review! It means the world to us that you had such a positive experience. We’re thrilled to hear that our team went above and beyond to assist you and that you felt supported every step of the way. Knowing we’ve earned your trust and that you consider us the best service you’ve experienced truly motivates us to keep delivering excellence. We look forward to seeing you again for your next Volvo!

December 08, 2024

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I would recommend the dealership because I love Volvos. My sales person didn’t really seem to know what he was doing, and had to check in with his manager every step of the way. I still don’t understand wh More

by kat.zellersterling
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Geeding, Fredy Mendoza

Dec 19, 2024

Byers Volvo Cars responded

Thank you for sharing your feedback. We're thrilled to hear that you love your Volvo and have had excellent experiences with our service department. However, we're sorry to learn that your experience with the sales process didn’t meet your expectations. Providing knowledgeable and efficient assistance is very important to us, and we appreciate your insights as it helps us improve. If there’s anything further we can do to assist you, please don’t hesitate to reach out. Enjoy your new car, and we look forward to serving you again in the future!

October 13, 2024

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Mark and Joe continue to provide exceptional service and awesome deals. Time after time they make me feel like I am their #1 customer. This team is always responsive to my interests and find solutions to ma More

by rmains1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Geeding, Joe Arrasmith

June 23, 2024

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Joe was very helpful, finding the right model, presenting great financial package; actuating us w/features. More

by Bill
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Joe Arrasmith, Chris Green

Jun 25, 2024

Byers Volvo Cars responded

Hi Joe, thank you for leaving us a review! I'm so glad to hear that you had an enjoyable experience working with our team and that we were able to find the right model for you and present a great financial package. We strive to make sure every customer receives excellent service and we're happy to know we succeeded with you. Thank you for choosing Byers, we appreciate your business!

May 29, 2024

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Ralph Marcum is an outstanding sales representive for Byers Volvo. Always informative, helpful and patient. He has helped me with several questions I have had on my XC40. He even setup my garage door More

by daveball226
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ralph Marcum, Tim Wilkinson

May 30, 2024

Byers Volvo Cars responded

Thank you for your kind words and for taking the time to share your experience with Ralph and Byers Volvo. We are so glad to hear that he has been an outstanding representative for you and has provided helpful support with your questions and vehicle needs. We will make sure to pass along your words of praise to Ralph and the rest of our team at Byers Volvo. It is always our goal to provide exceptional service and help our customers make the right decision when it comes to their vehicles. Again, thank you for choosing Byers Volvo and we look forward to assisting you again in the future.

May 06, 2024

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Joe Arrasmith, our Sales Consultant, was very knowledgeable and thoroughly answered our questions about the car's features keeping with a friendly no-pressure style. The dealership was very clea More

by Esc
Recommend Dealer
Yes

Other Employees Tagged: Joe Arrasmith

May 07, 2024

Byers Volvo Cars responded

Thank you for choosing Byers Volvo, we are so glad to hear that you had a 5-star experience with us! We apologize for the inconvenience of the wait time in our finance department, but we are glad Joe was able to keep you updated and make your car buying experience comfortable. Our goal is to always provide exceptional service and we truly appreciate your feedback. Thank you again for your business and please do not hesitate to let us know if there is anything else we can do for you.

February 05, 2024

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We love Byers Volvo! We have purchased 6 cars from them and have always been very satisfied! Dustin is amazing, very helpful and goes over the vehicle in detail. Finance More

by Rosecordle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dustin Stygler

Feb 08, 2024

Byers Volvo Cars responded

We are so grateful to have you as a loyal customer of Byers Volvo, and we can't thank you enough for taking the time to share your experience with us! Dustin and Bob are true assets to our team, and we're thrilled that they were able to provide you with the assistance and support you needed throughout your car-buying journey. We're also glad to know that you're enjoying your new XC40! Thank you for recommending us so highly! We truly appreciate your business and look forward to providing more excellent service in the future. Thank you again for choosing Byers Volvo!

January 27, 2024

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This is the 8th Volvo we have purchased from Byers Volvo and 10th from the Byers dealership family! We keep coming back because of the great cars, the amazing maintenance service team, and knowledgable sal More

by kimricewilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ralph Marcum

Jan 29, 2024

Byers Volvo Cars responded

We are thrilled to hear that you have chosen Byers Volvo for another addition to your Volvo collection, and we're honored to have your continued trust in our team. Thank you for specifically mentioning Bob, Tom, and Ralph - they are all dedicated members of our staff who are always looking out for our customers' best interests. Our commitment at Byers Volvo is to provide exceptional customer service paired with quality vehicles and top-notch maintenance care. We are grateful for your kind words about our team, and we will be sure to pass along your compliments to the individuals mentioned. We hope that you continue to enjoy your new fully electric car, and we look forward to many more opportunities to serve you in the future. Thank you again for choosing Byers Volvo!

October 14, 2023

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Friendly and helpful. Very informative about work that is being done on my car and how long it will take to complete the work. More

by SKATELEE8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Wilkinson, Jon Marnell

Oct 16, 2023

Byers Volvo Cars responded

Thank you for your great review of Byers Volvo! We always strive to ensure our customers are fully informed about the work being done on their car and we are delighted we've been able to meet those expectations. The friendliness and helpfulness of our team is something we emphasize greatly here, so it's fantastic to hear we were able to demonstrate that in your experience with us. We hope you will return for all of your future automotive needs!

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