Bob Rothberg | Page 389

Working with Auto Direct Cars LLC was a pleasure. My wife and I were treated respectfully. They immediately showed us the car we were interested in and gave us a test drive. There was no pressure, just strai and I were treated respectfully. They immediately showed us the car we were interested in and gave us a test drive. There was no pressure, just straight friendly talk about the car, and no haggling on price. We brought the car home the same day, but unfortunately we found two issues,However, Bob followed up our purchase with a phone call and was able to work with us to resolve the issues to our satisfaction .Bob is the father and chad is the son i have never met people that honest in this business and that will go that extra mile to satisfy there customers . I have to hand it to Auto Direct Cars, they focus on customer satisfaction during the purchasing process, and prove it with their follow-up and support afterward. I highly recommend this dealership and would definitely buy a car from them again. More

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I was picked up from my home, and escorted to the I was picked up from my home, and escorted to the dealership. I was very comfortable and felt like I was welcome. I was introduced to the family mem I was picked up from my home, and escorted to the dealership. I was very comfortable and felt like I was welcome. I was introduced to the family members They did ask what type of car I was interested in. I was able to pick through numerous cars of my liking, I did test drive a few and picked the car of my choice. I was also offered something to eat and drink. The hours I spent there was like sitting with family/ They did have conversations on other subjects then cars. I really feel Blessed that I met this wonderful family. I will tell my family, and friends of this wonderful experience. . More

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I recently bought an F150 from Auto Direct Cars. They were very friendly and followed up after the purchase to make sure I was still happy. I would gladly buy from them again. were very friendly and followed up after the purchase to make sure I was still happy. I would gladly buy from them again. More

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Excellent dealer. Bob is a respectful, honest dealer and all the salesmen are great people. Everyone is very helpful and willing to work with their customers. I'd definitely go back for another car, and rec all the salesmen are great people. Everyone is very helpful and willing to work with their customers. I'd definitely go back for another car, and recommend them to anyone I know. More

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My daughter found Auto Direct online after going to some of the bigger dealers with no luck. She had a list of vehicles to look at, but in the end we ended up with something we didn't even go to look at. of the bigger dealers with no luck. She had a list of vehicles to look at, but in the end we ended up with something we didn't even go to look at. She is very happy with her first purchase of a 2007 VW Rabbit, We refer to it as the Bunny. We had a few things to look at after the purchase and Bob was very welling to make sure we were happy. I would tell anyone that is looking for a nice used car to check out Auto Direct they make sure you are happy even after the purchase which is rare these days. More

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I really love this dealership and everybody there! I was reffered here by my father who has purchased 2 cars from here. This was my very first car purchase and everyone there made it a very enjoyable exper reffered here by my father who has purchased 2 cars from here. This was my very first car purchase and everyone there made it a very enjoyable experience. They were really patient with me and were very informative. I was comfortable making my purchase with them because they make you feel like your dealing with family. Overall, I am reccommending this dealership to anybody I know who is looking for a car! More

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Well the team at Auto Direct did it again!! I just recently purchased a beautiful Hyundai Sonata Lmtd a few months ago and had a great experience so when it was time for my daughter to get her car I d recently purchased a beautiful Hyundai Sonata Lmtd a few months ago and had a great experience so when it was time for my daughter to get her car I didn't hesitate to bring her to Bob and crew. They treated her with such warmth and respect it was refreshing. She had her car picked out and financing in place within 2 hours!. She loves her 2009 Honda Civic LX coupe.It rides and looks like a brand new vehicle and the price was below market value!!. she'll have this car for a very long time. Kudos to Bob, Chad and Especially Doug because he worked directly with my Daughter and made her first car purchase a very enjoysble experience!!! More

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I RECENTLY BROUGHT A 2003 CADILLIAC UPON MY VISIT I HAD ONE OF THE BEST EXPERIENCES. CHAD WAS VERY VERY HELPFUL IN GETTING ME IN THIS CAR. PROFESSIONAL VERY POLITE ( RESPECT FOR THE CUSTOMER ) AFTER ONE OF THE BEST EXPERIENCES. CHAD WAS VERY VERY HELPFUL IN GETTING ME IN THIS CAR. PROFESSIONAL VERY POLITE ( RESPECT FOR THE CUSTOMER ) AFTER MAYBE A MONTH OR SO I HAD A PROBLEM WITH THE CAR SOMETHING THAT FUSTRATED ME TO NO END THE POWER WOULD GO OUT INSIDE THE CAR, I DEALT WITH THIS PROBLEM FOR WEEKS. I CALL CHAD TIME N TIME TRYING TO FIX THIS PROBLEM, ONLY TO FIND OUT CHAD HANDLES ONE PART OF THIS FAMILY BUSINESS. WELL CHAD TURN ME OVER TO BOB N BOB DID VERY THING IN HIS POWER TO GET THIS POBLEM RESOLVE SENDING ME TO CADILLIAC DEALERS EVERY WERE, WELL ONCE WE FOUND OUT WANT THE PROBLEM BOB SENT ME TO ROB'S. WELL THE MORRAL OF THIS STORY IS THAT BOB CHAD AND THIS FAMILY BUSINESS WENT ABOVE AND BEYOND TO HELP ME IN THIS SITUATION AND NOT ONCE DID THEY TREAT ME LIKE THEY DID'NT CARE ABOUT MY PROBLEM. I RECOMMEND THIS DEALER SHIP TO ANY N EVERY ONE. THE DIFFERENCE IS THIS FAMILY BUSINESS CARES ABOUT THEIR CUSTOMERS THANK YOU FOR EVEREYTHING More

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I would like to say that this is the most pleasant car buying experience i've ever had. As a Police Officer from Philadelphia I was looking for a car that was reliable to get me to and from work without buying experience i've ever had. As a Police Officer from Philadelphia I was looking for a car that was reliable to get me to and from work without fail. After spending a few months shopping around for cars, I pretty much gave up hope and thought about resorting to just catching public transportation wherever I needed to go. After a few more google searches and expanding the mileage I was willing to travel to look at cars I stumbled upon Autodirectcars' link. I was very skeptical at first because every dealership "self proclaims" themselves as the best or the cheapest or the friendliest etc...... Before even looking at the inventory of Autodirect I decided to read some of the testimony and was I in for an all day event. Most people leave one word to one sentence reviews but the reviews for autodirect were novels. Look at mine so far. Great review after great review made me decide to come and see what all the hype was about. Even without knowing not one car they had on the lot I decided to come in because of the great reviews. Once I got to Autodirect they had such a wide variety of cars that were clean, low mileage, fairly priced. I felt like a kid in a candy store. What else is great is that you don't feel pressured by the typical "dealer sales pitches" because at Autodirect they help you when you need help and if you just need time to shop around alone they leave you be. After finding the car "you decide" on they then are very vigilant at getting you the best financing if needed, unbeatable warranties, and just a very overall satisfying experience. I purchased my vehicle 5 months ago and unlike most dealers, that once you drive off the lot the car is your responsibility. I received a call from the owner Bob (on a Sunday afternoon!!!!!!) asking was I satisfied with the car. After explaining one very minor issue, he directed me to a shop (In Philadelphia where I live instead of making me come all the way back to Jersey) that adjusted my issue. While waiting for a bill of some sort, thinking this was just a ploy to keep money flowing in their inner circle I was handed my keys and was told to have a good day. Just in case you forgot THIS WAS 5 MONTHS AFTER I PURCHASED MY VEHICLE. I highly recommend this dealer to anyone and have been referring family, friends, co-workers and even you reading this. I almost can't wait to purchase another vehicle just so I can come back to Autodirect and relive such a pleasant car buying experience. I generally don't write reviews for anything but this is one place deserving of every level of appraisal in a field where trust is a very big issue amongst merchant and consumer. More

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After having major car problems, it was time to purchase another car. I searched on cars.com specifically looking for a Nissan Altima. I found one with only 77k miles and it happened to be at a dealership c another car. I searched on cars.com specifically looking for a Nissan Altima. I found one with only 77k miles and it happened to be at a dealership close by. That's how I came to find AutoDirect Cars. From my first initial contact with Bob, I could tell this was a business I wanted to deal with. I went to look at the car and met Michael who let me test drive the car. Michael was extremely easy going and not pushy at all. I fell in love with the car, had my brother look it over thoroughly and we came back to buy it. Bob, Michael, Doug and Chad are good guys to deal with. They set the bar high for used car businesses. The customer service I received was far beyond what I anticipated. I will happily refer my friends and family to Autodirect Cars. More

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