Bob Pletcher | Page 9

Absouletly Awesome !!! Absolutely Awesome !!! In the past 3 years I have bought a Maserati Grand Tourismo MC Corsa Stradali, a new Maserati Ghibli, an Audi R8 and just yeste Absolutely Awesome !!! In the past 3 years I have bought a Maserati Grand Tourismo MC Corsa Stradali, a new Maserati Ghibli, an Audi R8 and just yesterday I took home a beautiful black Ferrari California with only 6,000 miles on it from Foreign Cars Italia in Charlotte. This car is awesome, It drives great, sounds great and is drop-over-dead beautiful. All of the guys at this dealership are very polite and helpful. Harry Osborne has helped me with all of my cars that I have bought here, he is a super nice guy and goes out of his way to help you get just what your looking for. Chris Blount was a huge help showing me the different aspects of the Californias features and the aftermarket upgrades as we drove around the Charlotte area. I would also like to say thanks to Luis Pinto, Bob Pletcher, Frank Gastelum and Donnie Pack for there help and advice over the years and for staying late after closing a couple of yrs ago to get me taken care of so I did'nt have to drive 2 hrs back the next day to pick the R8. Thanks guys, I appreciate your help, ''YOU GUYS ROCK''. More

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True Professionals My sales professional is Harry Osborne. He is a 'stand up' guy and has a long history in the car business. He knows my buying patterns, knows what I a My sales professional is Harry Osborne. He is a 'stand up' guy and has a long history in the car business. He knows my buying patterns, knows what I am looking for, and always willing to offer suggestions or redirect if needed. We have developed a great business relationship and friendship over the years. I have purchased 2 vehicles from AM Charlotte over the past 3 years. All team members are helpful and they know cars. Most important, they are willing to talk cars. And too, no back and forth negotiations as is often done in this business. These folks are great to work with. I would be remiss if I did not also share accolades for Bob Pletcher, Luis Pinto, Donnie Pack, Ryan Ludwig; are all terrific partners. I have worked with each in some way or another. More

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Good experience A long time ago, I bought a car from the Greensboro store and just a bit ago from the Charlotte store and was treated well and what I really appreciat A long time ago, I bought a car from the Greensboro store and just a bit ago from the Charlotte store and was treated well and what I really appreciate is that I continue to be treated well post sale. I am happy to have this relationship with Harry and the folks at Foreign Cars. More

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Always a pleasure to deal with Harry and others. Straight to the point and no hassle as always. I wish they had all the brands so I could do all my automotive busine to deal with Harry and others. Straight to the point and no hassle as always. I wish they had all the brands so I could do all my automotive business with them. More

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Best car buying customer service experience ever Mr. Frank Gastelum has provided excellent service, information, responsiveness, follow up - all in a very courteous and respectful, easy-going manner. Mr. Frank Gastelum has provided excellent service, information, responsiveness, follow up - all in a very courteous and respectful, easy-going manner. Clearly he knows how to read customers and adapt accordingly. Frank and the dealership made the whole process straightforward, well organized and efficient. I highly recommend them. More

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Genuine service that goes beyond the norm I can't speak more highly of Cyrus and ALL the people at Foreign Cars Italia Charlotte. The level of service and care goes beyond what they are requir I can't speak more highly of Cyrus and ALL the people at Foreign Cars Italia Charlotte. The level of service and care goes beyond what they are required or asked to do. From buying to service to management the passion for the business and the product is so refreshing to experience. No job or question is too small or too large. Then when you start to meet more people within the dealership it is consistent. I could not purchase a car from anyone else now. True passion and care for their jobs and that is so exciting to see as a car lover. More

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Great Ferrari purchase experience. With 40 years of Ferrari ownership (except for a few years when racing in the 80's) it is important to deal with people who know and appreciate cars. With 40 years of Ferrari ownership (except for a few years when racing in the 80's) it is important to deal with people who know and appreciate cars. Cyrus Klaesi is such a person as is the manager Bob Pletcher. Cyrus was very supportive during my slow decision process on an F430 Spider. When my decision was made the actual purchase was very smooth. Happy to recommend Cyrus and the staff. More

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458 Italia purchase I’m new to the Charlotte area and due to my affinity for fast cars, I’ve been paying visits to FCI in charlotte here and there with zero actual intent I’m new to the Charlotte area and due to my affinity for fast cars, I’ve been paying visits to FCI in charlotte here and there with zero actual intent to buy. The guys over there welcomed me with open arms and let me hang and window shop without any issues. Finally the car came along that I’d been waiting for – a 2010 458 that I noticed they’d just taken in. After some homework on my end, Chris let me test drive it without any prying inquiry and took my interest and intent at face value. I appreciate this kind of sales where a relationship is established prior to the actual deal and I also valued how no financial commitment or inquiries were made as a contingency to test drive. Fast forward a couple weeks and all my homework on the car was done – we arrived at a reasonable deal price and the car was mine. Chris, Donnie, and Bob were wonderful to deal with. Everything was straightforward and as described – they even made a few follow up text/calls to make sure I was happy with the purchase. I’ll continue to make my weekend visits to “window shop” at this dealer just to hang out and see the pretty scenery. They do some work in house as well so I’m confident if anything should go wrong or if I wish to have any additional work done, they have a knowledgeable competent and accommodating team to help out. Great buying experience and hope to stay in the FCI family. More

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The ownership experience Purchasing a car, especially a high end vehicle, is more often than not, made easy. The ownership experience can be challenging however. Not at Mase Purchasing a car, especially a high end vehicle, is more often than not, made easy. The ownership experience can be challenging however. Not at Maserati of Charlotte. It has been the best ownership experience I have ever encountered. A typical example was when I suffered a flat tire. As my car was being delivered by the flat bed, Chris Blount recognized that it was my car and called me to ensure that I was OK and that the road assistance was satisfactory. The repair was done quickly and he kept me up to date with when I could expect to have my car returned. They remain considerate of my busy schedule and always try to make any service easy for me. I can not imagine purchasing a car elsewhere. More

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GREAT jOB!! James Bob, I truly and thoroughly enjoyed everything about, and related to my recnet purchase of a new Maseratti !!! James was the the ultimate James Bob, I truly and thoroughly enjoyed everything about, and related to my recnet purchase of a new Maseratti !!! James was the the ultimate in slaesmanship for a variety of reasons including: - listening to ensure I got what I wanted and for the price point I wanted. - understanding the emotional part of me giving my Vette to you ( I loved that car buit with my current situation (parkinson;s disease) I simply had to go in another direction.But it had it be special. - fair trade in value for my Vette - thanks to Bob for truly listening and moving in a positive direction. This was a key to me doing business with with you and your team - already happy with the service - already cleaned my car after significant rainfall over the last few weeks - and lastly, for the the screening tickets for the Bond movie!! . In conclusion, I have also shown you my satisfaction by haivng my two closest friends come in to look at your cars. They were were impressed with your cars and your professionalism!! Raye Futerfas Henry David Thanks again!! Jihn Van Assen 908-208-9652 elpjva@aol.com More

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