
Dealership Experience
14 yrs, 3 mos
Industry Experience
41 yrs, 3 mos
93 Reviews
Write a Review93 Reviews of Bob Pletcher
February 23, 2016
exception services! this is my second cars bought from them. they are gracious and helpful as always. the service is great and the time to do the paperwork is swift. I wi this is my second cars bought from them. they are gracious and helpful as always. the service is great and the time to do the paperwork is swift. I will definitely shop again for my next car. More
Other Employees Tagged: Luis Pinto , Frank Gastelum, Cyrus Klaesi
February 18, 2016
Unbiased and unconstrained review. Bought used car for the second time from Foreign Cars Italia, Charlotte NC. Yes, as with any other used car, encountered few issues on delivery. May b Bought used car for the second time from Foreign Cars Italia, Charlotte NC. Yes, as with any other used car, encountered few issues on delivery. May be for some peoples the issues can be called miniscule. But to my surprise the dealership took it seriously and resolved all the requests. Special mention to my salesman, Frank Gastelum. He is no rush and is there to please his customers. Would also thank Bob Pletcher, manager of the facility. Found him fair and honest. Would highly recommend. More
Other Employees Tagged: Luis Pinto, Ryan Ludwig , Frank Gastelum
February 16, 2016
I'd do it again! Best decision, I've made for myself in a very long time! Dealing with these guys was truly amazing! I felt very welcomed in the dealership, and all of Best decision, I've made for myself in a very long time! Dealing with these guys was truly amazing! I felt very welcomed in the dealership, and all of my questions were answered without hesitation. I have always been a Mercedes girl and this was my first Maserati, so I wanted to make sure that I was buying a car that I would really enjoy, and these guys made it happen for me. I work hard, and now I can play hard in my new car, and look amazing while doing it! Sports cars aren't just boy toys!! More
Other Employees Tagged: Luis Pinto, Chris Blount , Stanley Miller Jr
February 01, 2016
Absouletly Awesome !!! Absolutely Awesome !!! In the past 3 years I have bought a Maserati Grand Tourismo MC Corsa Stradali, a new Maserati Ghibli, an Audi R8 and just yeste Absolutely Awesome !!! In the past 3 years I have bought a Maserati Grand Tourismo MC Corsa Stradali, a new Maserati Ghibli, an Audi R8 and just yesterday I took home a beautiful black Ferrari California with only 6,000 miles on it from Foreign Cars Italia in Charlotte. This car is awesome, It drives great, sounds great and is drop-over-dead beautiful. All of the guys at this dealership are very polite and helpful. Harry Osborne has helped me with all of my cars that I have bought here, he is a super nice guy and goes out of his way to help you get just what your looking for. Chris Blount was a huge help showing me the different aspects of the Californias features and the aftermarket upgrades as we drove around the Charlotte area. I would also like to say thanks to Luis Pinto, Bob Pletcher, Frank Gastelum and Donnie Pack for there help and advice over the years and for staying late after closing a couple of yrs ago to get me taken care of so I did'nt have to drive 2 hrs back the next day to pick the R8. Thanks guys, I appreciate your help, ''YOU GUYS ROCK''. More
Other Employees Tagged: Luis Pinto, Chris Blount , Frank Gastelum, Harry Osborne, Donnie Pack
January 11, 2016
True Professionals My sales professional is Harry Osborne. He is a 'stand up' guy and has a long history in the car business. He knows my buying patterns, knows what I a My sales professional is Harry Osborne. He is a 'stand up' guy and has a long history in the car business. He knows my buying patterns, knows what I am looking for, and always willing to offer suggestions or redirect if needed. We have developed a great business relationship and friendship over the years. I have purchased 2 vehicles from AM Charlotte over the past 3 years. All team members are helpful and they know cars. Most important, they are willing to talk cars. And too, no back and forth negotiations as is often done in this business. These folks are great to work with. I would be remiss if I did not also share accolades for Bob Pletcher, Luis Pinto, Donnie Pack, Ryan Ludwig; are all terrific partners. I have worked with each in some way or another. More
Other Employees Tagged: Luis Pinto, Ryan Ludwig , Harry Osborne
January 08, 2016
Good experience A long time ago, I bought a car from the Greensboro store and just a bit ago from the Charlotte store and was treated well and what I really appreciat A long time ago, I bought a car from the Greensboro store and just a bit ago from the Charlotte store and was treated well and what I really appreciate is that I continue to be treated well post sale. I am happy to have this relationship with Harry and the folks at Foreign Cars. More
Other Employees Tagged: Luis Pinto , Harry Osborne
January 07, 2016
Always a pleasure to deal with Harry and others. Straight to the point and no hassle as always. I wish they had all the brands so I could do all my automotive busine to deal with Harry and others. Straight to the point and no hassle as always. I wish they had all the brands so I could do all my automotive business with them. More
Other Employees Tagged: Luis Pinto , Harry Osborne
December 30, 2015
Best car buying customer service experience ever Mr. Frank Gastelum has provided excellent service, information, responsiveness, follow up - all in a very courteous and respectful, easy-going manner. Mr. Frank Gastelum has provided excellent service, information, responsiveness, follow up - all in a very courteous and respectful, easy-going manner. Clearly he knows how to read customers and adapt accordingly. Frank and the dealership made the whole process straightforward, well organized and efficient. I highly recommend them. More
Other Employees Tagged: Luis Pinto , Frank Gastelum
December 14, 2015
Genuine service that goes beyond the norm I can't speak more highly of Cyrus and ALL the people at Foreign Cars Italia Charlotte. The level of service and care goes beyond what they are requir I can't speak more highly of Cyrus and ALL the people at Foreign Cars Italia Charlotte. The level of service and care goes beyond what they are required or asked to do. From buying to service to management the passion for the business and the product is so refreshing to experience. No job or question is too small or too large. Then when you start to meet more people within the dealership it is consistent. I could not purchase a car from anyone else now. True passion and care for their jobs and that is so exciting to see as a car lover. More
Other Employees Tagged: Ryan Ludwig , Cyrus Klaesi, Cristian Salvi
December 14, 2015
Great Ferrari purchase experience. With 40 years of Ferrari ownership (except for a few years when racing in the 80's) it is important to deal with people who know and appreciate cars. With 40 years of Ferrari ownership (except for a few years when racing in the 80's) it is important to deal with people who know and appreciate cars. Cyrus Klaesi is such a person as is the manager Bob Pletcher. Cyrus was very supportive during my slow decision process on an F430 Spider. When my decision was made the actual purchase was very smooth. Happy to recommend Cyrus and the staff. More
Other Employees Tagged: Cyrus Klaesi