Bob Makowka | Page 15

We just took delivery of our new Volvo through their overseas delivery program. What a fantastic way to purchase a new car. Bob and Lolita were great to work with, they thoroughly explained the entire overseas delivery program. What a fantastic way to purchase a new car. Bob and Lolita were great to work with, they thoroughly explained the entire overseas delivery process and kept us updated as our car was being built. We love our new car and would definitely recommend Volvo of Lisle. More

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From first inquiry (internet), I received immediate contact. I asked questions and received answers to all of them involving SUV, SUV comparisons, the volvo company itself -- any and all questions. H contact. I asked questions and received answers to all of them involving SUV, SUV comparisons, the volvo company itself -- any and all questions. He was very knowledgable and helpful. Also spent much time with me personally after purchase in explanation of car and equipment Much appreciated. More

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Bob was fair, fast and courteous. I felt like I got a fair price on my new car. Bob handle the transaction in an efficient and friendly manner. fair price on my new car. Bob handle the transaction in an efficient and friendly manner. More

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We have worked with Bob twice, once in 2001 when we bought our first Volvo a S60 which was a fantastic car, then again in April of 2011 when we purchased an XC60 R-Design. Bob is enthusiastic, genuine bought our first Volvo a S60 which was a fantastic car, then again in April of 2011 when we purchased an XC60 R-Design. Bob is enthusiastic, genuine and knowledgabe. I would certainly seek him out again for another purchase. More

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Very willing to work with us....have bought or leased cars at this dealer for 25 years and always very satisfied. The quality of the attention matches the quality of the cars! The sales person is very cars at this dealer for 25 years and always very satisfied. The quality of the attention matches the quality of the cars! The sales person is very helpful, and the finance director alo quite attentive to our needs. More

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Great sales team. No pressure to purchase. Listened to our requirements and needs, then worked with us to come to a mutual conclusion. Met with them three times before we elected to purchase from them and our requirements and needs, then worked with us to come to a mutual conclusion. Met with them three times before we elected to purchase from them and Tom the finance representative explained everything throughly. We did not use their financing package though. Would definitely recommend dealership to our friends. More

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This is our third volvo car to buy from Volvo of Lisls. we had a great experience.Bob Makowka was a great man to communicate with and make the purchase. He was knowlgeable, curteous and honest. we highly r we had a great experience.Bob Makowka was a great man to communicate with and make the purchase. He was knowlgeable, curteous and honest. we highly recommend volvo of Lisls.This time we bought an xc60. They gave us the best price we could find.Every one was extremely friendly More

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My experience began with an internet inquiry. Bob Makowka was very responsive, straightforward and patient. Over the course of a couple weeks and dealer visits, I was able to gradually learn about the car, o was very responsive, straightforward and patient. Over the course of a couple weeks and dealer visits, I was able to gradually learn about the car, optional packages, pricing and financing without any pressure. When the time came to buy, a few choices were identified quickly and I beleive the pricing was very fair. The transaction itself was as simple as it could be and I didnt experience any surprises. Overall a very positive (and a bit surprising) experience. More

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Volvo of Lisle was extremely helpful in getting us our car. They were good about providing us with detailed information about the vehicle we were interested in. THey were not pushy to make the sale but le car. They were good about providing us with detailed information about the vehicle we were interested in. THey were not pushy to make the sale but let us make the decision on our own time which was important to me and my husband. More

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Mr. Makawka was a very pleasant and knowledgeable salesperson. He was very professional, offering his assistance without being over-bearing. My wife and I visited this dealership earlier in the wee salesperson. He was very professional, offering his assistance without being over-bearing. My wife and I visited this dealership earlier in the week and returned for a follow-up visit. On our return visit we asked for Bob, who greeted us by extending a warm welcome and by initiating the conversation by asking my wife if she had come to any conclusions on what kind of vehicle she was considering. My wife appreciated this direct questioning, as we were looking to purchase a vehicle for her. My wife shared her opinions on what she was looking for in a vehicle. Bob proceeded to show her the vehilcle she initially was interested in earlier in the week. However, after going through it and getting a better feel for it, she decided she wanted to look at a few other kinds of vehicles. Bob showed my wife three other vehicles, answering questions about each of them. The whole time specifically engaging my wife in conversation, sinced this was going to be her vehicle. My wife finally found the vehicle she wanted, but it was being held for a dealer in Missouri. Bob requested some time to investigate the matter, to find out if this vehicle could be sold to my wife. A very short time later, Bob informed us it could be purchased and the transaction was completed. This experience was one of the most enjoyable car purchases my wife and I have experienced. This is a "big" statement, because I have purchased and/or leased over forty vehicles in my lifetime. I feel we were treated professionally, fairly, and in a pleasant manner without any feelings of pressure or trying to be talking into a deal. This was our first time purchsing a vehicle from this dealership and we are looking forward to a continued positive relationship in the future. More

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