Bob Lutz

Scheduled and appointment on Tuesday last week for work on ram diesel for Saturday. Was told someone would call but never got call and when I showed up they could not work on car because no diesel mechani on ram diesel for Saturday. Was told someone would call but never got call and when I showed up they could not work on car because no diesel mechanic. I tried calling service managers and GM of yark and they did not respond at all. If you want good customer service the advisor is good but management needs work. I will not be going back or recommending yark to anyone. More

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The dealership was great Steve Myers was my sales rep . He made the sales transaction smooth kept me updated while my truck was being under coated, picked it up a couple days later and couldn’t be happier He made the sales transaction smooth kept me updated while my truck was being under coated, picked it up a couple days later and couldn’t be happier with my new vehicle. More

by DJHELLE Verified Customer Verified Customer

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The Yark crew was professional as always. I will never go anywhere else. They truest treat you like family. I will be in soon when my wife’s lease is up. Thanks again! anywhere else. They truest treat you like family. I will be in soon when my wife’s lease is up. Thanks again! More

by skidmorerw Verified Customer Verified Customer

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Great dealership! Great team of people too. I drove from Indy to buy a truck and they made the drive worth it. I would go back and recommend them to others. Indy to buy a truck and they made the drive worth it. I would go back and recommend them to others. More

by AStep17 Verified Customer Verified Customer

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the 2021 Rubicon is a great vehicle. the entire Yark team were awesome in all aspects while my vehicle was being built. They were in prompt communications, incredibly friendly, solid knowledge of t team were awesome in all aspects while my vehicle was being built. They were in prompt communications, incredibly friendly, solid knowledge of the vehicle was helpful when deciding what to order I would only get a vehicle from Yark More

by joe@northavengroup.com Verified Customer Verified Customer

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Outstanding I’m very satisfied with Yark services . Very friendly and helpful service, I really like my vehicle. I’ would recommend Yark to anyone that is looking I’m very satisfied with Yark services . Very friendly and helpful service, I really like my vehicle. I’ would recommend Yark to anyone that is looking to purchase a vehicle. More

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Yark Jeep Sales Staff It was a nice pleasure to find that Tom Duff, and the Jeep/Truck Mgt. staff were receptive to my requirements in moving to a new vehicle. The support It was a nice pleasure to find that Tom Duff, and the Jeep/Truck Mgt. staff were receptive to my requirements in moving to a new vehicle. The support staff were very knowledgeable, and friendly. I have been utilizing Yark for 30+ years, and it was good to see the core mission of the dealership has not changed. More

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Yark - Past Present Future - First class operation As a long time Jeep owner I was recently back in Toledo for speaking programs. I called Bob Lutz and set an appointment to see what he had. Bob conn As a long time Jeep owner I was recently back in Toledo for speaking programs. I called Bob Lutz and set an appointment to see what he had. Bob connected me with Scott Thompson and they are a great team. I don't know who handles the sales training / customer experience but they deserve a raise as well. Yark has always had a tradition of excellence. I am happy to say Past, Present and no doubt in the future that high standard stays the same! More

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