Bob Kennedy

The best dodge Chrysler dealership in the tristate area very timely and professional service nice costumer service also very timely and professional service nice costumer service also More

by wcedie Verified Customer Verified Customer

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I have had the worst possible experience with the service station. I brought my vehicle in a month and a half ago they put a Band-Aid on the problem three days later I had to return the vehicle to the servic station. I brought my vehicle in a month and a half ago they put a Band-Aid on the problem three days later I had to return the vehicle to the service station. The service station had my vehicle for a total of almost 5 weeks, almost $3000 in car rental that I had to pay which I’m getting reimbursed I have to call three different times to get the service agreement to submit To Chrysler to get my money back for the rental no response I had to physically show up there to get a print out of my service agreement. The most service center I’ve ever dealt with. I’ve bought three jeeps from Bayside. I am beyond livid. More

by MADEINNYCHEF Verified Customer Verified Customer

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Very professional staff. Highly recommend! Service management went above and beyond to make everything go smoothly and my truck was fixed and in a timely fashion Highly recommend! Service management went above and beyond to make everything go smoothly and my truck was fixed and in a timely fashion More

by m.zanki Verified Customer Verified Customer

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Bad service! Been coming here for years for oil changes and never had an issue until I had to have repair service done. Scheduling was a big problem because they Been coming here for years for oil changes and never had an issue until I had to have repair service done. Scheduling was a big problem because they are very much over booked so when my car had a fuel pump issue, the earliest available appointment was 10 days away! Once my car was in, it took an additional 7 days to be diagnosed. Once diagnosed it took 2 days to fix so it sat there for a total 9 days. What's the point of scheduling when the car can't even be seen for at least 3-7 days. Once I got it back, I had to return it 2 weeks later due to the same issue. I told them it was the fuel pump. They called back saying it was a battery issue and charged me 1k to change a $200 battery. After they changed the battery, they called again saying it was the fuel pump assembly. I am NOT happy they overcharged for a battery which DID NOT fix the issue. I specifically told them it was the fuel pump. I would know because when they towed my car, the guy tested the battery which passed and even tried boosting it which still did not start the car. In total, it took about a month total to get my car fixed. In all of these, I had to use taxi and borrow a car for a whole month. I also sent an email and left 3 messages to the manager but never got a response or call back. I suggest, they get more service advisors to fix scheduling if they plan on taking a lot of repairs. This can minimize wait times and cut down on errors if personnel are overwhelmed. More

by Dodgers Verified Customer Verified Customer

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The service advisors are great but the service manager is rude and unprofessional how he represents your brand is incomprehensible rude and unprofessional how he represents your brand is incomprehensible More

by topgunserpico Verified Customer Verified Customer

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Worst experience ever. One month later, I don’t have my car and no answers. The absolute worst customer service I’ve ever experienced in my life. My 2023 wagoneer L was ove One month later, I don’t have my car and no answers. The absolute worst customer service I’ve ever experienced in my life. My 2023 wagoneer L was overheating and unsafe to drive and I can’t get an answer about . On top of all that, the person handling my case was apparently let go or quit and when I called last time they had no idea my car was even there. More

by ddimelfi88 Verified Customer Verified Customer

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I personally like going to buy and serviced my vehicle at Bayside dealer because of the personal and personal service I received. Thank you very much. Bayside dealer because of the personal and personal service I received. Thank you very much. More

by robbyc428 Verified Customer Verified Customer

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Fast and efficient. Very friendly staff. Clean. Everyone is so nice. Highly recommend. Will come back. Very friendly staff. Clean. Everyone is so nice. Highly recommend. Will come back. More

by tmull0428 Verified Customer Verified Customer

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Bayside chrysler jeep dodge is very helpful, very smooth to work with. They make sure to meet all your needs. to work with. They make sure to meet all your needs. More

by a.casillas94 Verified Customer Verified Customer

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Service dept is always great to deal with - Tim & Bob in Service always ready to help Service always ready to help More

by intboro Verified Customer Verified Customer

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