Bob Hurst
Bob Hurst at Buddy Chevrolet
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Bob Hurst

Service Manager

Buddy Chevrolet

4770 Covington Hwy
Decatur, GA 30035

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4.1
28 Reviews
4.1

28 Reviews

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28 Reviews of Bob Hurst

April 03, 2025

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Employee Rating

No comments at this review survey maybe next time after service is rendered. Thank you for your support. More

by R1_GLOVER
Recommend Dealer
Yes

April 02, 2025

Dealership Rating
Employee Rating

My advisor was very nice and polite. He explained everything that I need to know about what is going with my car. More

by ARTISACARMICHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2025

Buddy Chevrolet responded

Thank you for your kind words, Artisa! We're thrilled to hear that your advisor was nice and polite, and that you found the information about your car helpful. At Buddy Chevrolet, we strive to provide our customers with excellent service and clear communication. We look forward to assisting you again in the future! Sincerely, the Team at Buddy Chevrolet

April 01, 2025

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Employee Rating

That guy that help let me know that it wasn't time for a oil change and he also had me a key made and it was ready the next day great service More

by ALISARDAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2025

Buddy Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience at Buddy Chevrolet. It’s great to know that our team was able to assist you with your oil change and get your key made promptly. We appreciate your feedback and look forward to serving you again soon! Sincerely, the Team at Buddy Chevrolet

April 01, 2025

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Everyone was pleasant and efficient. They got me in and out. The wait wasn’t too bad at all. More

by DEE_KNOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2025

Buddy Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that your experience at Buddy Chevrolet was pleasant and efficient. It's great to know we were able to get you in and out in a timely manner. We appreciate your feedback and look forward to seeing you again soon! Sincerely, the Team at Buddy Chevrolet

March 30, 2025

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Great service no issues. Service worker was very knowledgeable and friendly. A very good experience. More

by DWELLS8989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2025

Buddy Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Buddy Chevrolet and found our service team knowledgeable and friendly. We appreciate your feedback and look forward to serving you again in the future! Sincerely, the Team at Buddy Chevrolet

March 30, 2025

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Employee Rating

Terrible experience. Unreasonably priced. Poor professional. Awful place to do business. Would never recommend this place More

by COMMITTEDCONSULTING
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bob was not me advisor

Apr 01, 2025

Buddy Chevrolet responded

Thank you for sharing your experience with us. We understand that you found our pricing and service unsatisfactory, and we appreciate your feedback. Please feel free to reach out to us directly at Buddy Chevrolet so we can address your concerns more thoroughly. Your satisfaction is important to us, and we are committed to upholding our standards. Sincerely, the Team at Buddy Chevrolet

March 29, 2025

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First time since Buddy took over Superior Chevrolet and I must say the customer service has improved greatly there. More

by TIGNER98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2025

Buddy Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you experienced an improvement in customer service at Buddy Chevrolet. Your satisfaction is our priority, and we appreciate you choosing us. We look forward to serving you again soon! Sincerely, the Team at Buddy Chevrolet

March 28, 2025

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Employee Rating

Dre sold me a lemon & Mr. Bob Hurst didn’t honor their warranty. I purchased a 2nd vehicle from them after my 1st one was involved in a rollover car accident. The first car wa More

by Dowhatsright
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 31, 2025

Buddy Chevrolet responded

Thank you for sharing your experience. We understand your frustration regarding the issues you faced with your vehicle and the perceived lack of support. It's disappointing to hear that you felt the warranty was not honored after your second purchase from Buddy Chevrolet. We always aim to uphold our commitments and maintain customer satisfaction. Your concerns are crucial, and we encourage you to reach out to us directly to discuss this matter further. We value your feedback and strive to improve our services. Please contact us at your convenience, and we’ll do our best to address your situation. Thank you for your time. Sincerely, the Team at Buddy Chevrolet

March 25, 2025

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Employee Rating

Great service no issues. Service worker was very knowledgeable and friendly. A very good experience. More

by YATE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2025

Buddy Chevrolet responded

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us at Buddy Chevrolet. Our team takes pride in providing knowledgeable and friendly service, and it's wonderful to know it made a positive impact. We look forward to seeing you again! Sincerely, the Team at Buddy Chevrolet

March 21, 2025

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Employee Rating

I like the professionalism of the service agent and the professionalism of the mechanics. I will most definitely be referring my friends and associates to Buddy Chevrolet. More

by GREENADONNIS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2025

Buddy Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you appreciated the professionalism of our service agents and mechanics. Your referrals mean a lot to us, and we look forward to assisting you and your friends at Buddy Chevrolet in the future. Thank you for choosing us! Sincerely, the Team at Buddy Chevrolet

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