Bob Horn

Barb in service is a 15 in my book. Knowledgeable Polite and helpful. 10 being best. Knowledgeable Polite and helpful. 10 being best. More

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Excellent dealership from service sales to parts. The service department is amazing, And their sales department does everything they can to get you a fair deal The service department is amazing, And their sales department does everything they can to get you a fair deal More

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Going in to get the service required was a breeze. The female staff was very pleasant and methodical. What I was promised is what I received. A1 in my book The female staff was very pleasant and methodical. What I was promised is what I received. A1 in my book More

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Devin and DaytonaMitsu provided the best in class sales/service ever. Electrified my commute! Bravo sales/service ever. Electrified my commute! Bravo More

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Very nice. Will continue to use their service. Great staff in all area of the company Will continue to use their service. Great staff in all area of the company More

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Sheena our sales person was great ,very Knowledgable about the vehicle we purchase Very patient with us,Everyone was so helpful from the sales manager to financing. We would definitely recommend this D about the vehicle we purchase Very patient with us,Everyone was so helpful from the sales manager to financing. We would definitely recommend this Dealership ( Daytona Mitsubishi) More

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Always extremely helpful and assisted in service and finance at this appointment and was able to resolve our issue perfectly finance at this appointment and was able to resolve our issue perfectly More

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Amazing customer service and professionalism. Would recommend to anyone thank you for the awesome Jeep Gladiator! Would recommend to anyone thank you for the awesome Jeep Gladiator! More

by SUPERDAD713 Verified Customer Verified Customer

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Got charged 62000 for a 52000 retail car. Add said upside down on trade would be taken care of. The internet price was a lot lower but charged this. Make sure you check sticker price. No car Add said upside down on trade would be taken care of. The internet price was a lot lower but charged this. Make sure you check sticker price. No car is sold at sticker and sale prices apparently don't apply. So much more I won't put on here. More

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Paul is a great guy. He did his best to help me out during the purchase. Unfortunately, I can’t say the same about Bob Horn. Since the beginning of the negotiations. A He did his best to help me out during the purchase. Unfortunately, I can’t say the same about Bob Horn. Since the beginning of the negotiations. After agreed with the price, he made Paul call me and ask to increase my down payment in almost $2000. We end up agreed to increase $1000 and raise the monthly lease in $10. I traveled 2h to Daytona to get the car, when I get there they ask me to increase the lease AGAIN! I said NO! They agreed. Once Bob print the lease he had already INCREASED the lease without my consent. Fortunately, I realized that before sign it. Absolutely uncomfortable situation. Very upsetting. The guy literally tried to trick me. Second problem: the car was supposed to be NEW, when I got inside it had already almost 200 miles. Something that SHOULD be informed in advance. Finally Bob Horn agreed to give me the all weather mats ($150 value), once Paul went to get it, he told him he didn’t agree with that. He lied on my face. In other words, absolutely not reliable person that doesn’t care about customer loyalty, and do everything for peanuts. Unfortunately people do everything for money and don’t care about respect and honesty. I would definitely buy a car from Paul, but not on that store. In 24 months I will be returning this car and guess what? I won’t buy again from them. Mitsubishi needs to work hard and learn from the other companies. That is why I’m 20years loyal to BMW. That never happened to me. More

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