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Bob Hogan
Bob Hogan at BMW of Palm Springs
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Bob Hogan

General Manager

BMW of Palm Springs

3737 East Palm Canyon Dr
Palm Springs, CA 92264

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5.0
8 Reviews
5.0

8 Reviews

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8 Reviews of Bob Hogan

June 06, 2024

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Employee Rating

Really great experience the team really worked with us to make sure that the deal got done and we left with our new car! More

by jodi6
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Veneisha Foster, Brody Williams, Brad Williams, George Salinas , Karen Gannon, Justin Luettjohan, Michael Pope

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May 01, 2024

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Sandra is very courteous, professional, polite and keeps you informed. Returns call timely. Thank You, Paul A Santillan More

by SANTILLANKATY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Veneisha Foster, Sandy Monson, Chris Hapner, Bryan Gacayan, Juan Sanchez, Savanna King , Justin Luettjohan

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March 22, 2024

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Great service , will recommend to all my friends and family , I will get a new car soon More

by panamena3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Orlando Welsh, Juan Sanchez , Joe Lopez, Kevin Rock

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January 24, 2024

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Our service advisor Sandy was off the charts. Sandy always goes above ad beyond for us. Service is in and out quickly unless they have to order parts. We are always able to get a loaner w More

by Sghanson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sandy Monson , Doug Clark, Michael Pope, Kevin Rock

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Jan 26, 2024

BMW of Palm Springs responded

Thank you for your wonderful feedback! We're thrilled to hear that Sandy, your service advisor, goes above and beyond for you. Providing quick service and offering loaner cars are essential aspects of our commitment to customer satisfaction. We're grateful for your loyalty to our BMW team, and we look forward to continuing to provide excellent service for you. Safe travels, and thank you for choosing us as your automotive partner!

December 22, 2023

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Employee Rating

Amazing service and responsiveness to questions. Brad in sales, Carlos in finance and Bob Hogan at the top, all amazing. More

by binkbq95
Recommend Dealer
Yes
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Jan 17, 2024

BMW of Palm Springs responded

Thank you for choosing BMW Palm Springs! We're thrilled to hear about your amazing service experience and responsiveness to questions. Brad in sales, Carlos in finance, and Bob Hogan at the top appreciate your kind words. We look forward to serving you again!

November 18, 2023

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Employee Rating

Definitely identified some real underperforming electrical issues. Made the move to correct it. Technically it should correct the underperformance. More

by PETER.STAROV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Veneisha Foster, Freddy Valenzuela, Savanna King , Doug Clark, Joe Lopez, Justin Luettjohan, Kevin Rock, N/A

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Dec 06, 2023

BMW of Palm Springs responded

Thank you for bringing the underperforming electrical issues to our attention. We're glad to have identified and corrected them to enhance the performance of your vehicle.

November 04, 2023

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Great team, Great service, Great experience! I booked my appointment last minute and Bryan was able to accommodate without any issues - many thanks! More

by christopher.sleeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Veneisha Foster, Sandy Monson, Chris Hapner, Bryan Gacayan, Juan Sanchez, Savanna King , Justin Luettjohan, Vince Saunders

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Dec 06, 2023

BMW of Palm Springs responded

We're glad to hear about your positive experience with our team, service, and Bryan's accommodating approach. Your last-minute appointment was our pleasure to accommodate. Thank you for choosing BMW Palm Springs.

February 02, 2022

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Employee Rating

Always will be our dealership of choice Very Always will be our dealership of choice Very professional paying attention to detail And treating us as a friend and family Excellent team worki More

by Patcollin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sandy Monson , David Ball, Kevin Rock, Karen gannon

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