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Bob Hargrave

Overview Reviews (292) Inventory (346)

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Bob Hargrave

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Bob Hargrave

Service Advisor

Jim Hudson Ford

1201 W Main St
Lexington, SC 29072

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4.8

292 Reviews

Overview Reviews (292) Inventory (346)

4.8

292 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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292 Reviews of Bob Hargrave

September 21, 2024

Dealership Rating

Employee Rating

Excellent communication! Dealership worked with me to resolve a PCM failure. Team was compassionate and worked with our family to get this completed at an impressive cost. Dealership worked with me to resolve a PCM failure. Team was compassionate and worked with our family to get this completed at an impressive cost. More

by jscottii

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 23, 2024 -

Jim Hudson Ford responded

Thank you for your feedback! We're glad our team could help with the PCM issue and provide compassionate service. If you need anything else, feel free to reach out!

September 19, 2024

Dealership Rating

Employee Rating

Very fast and professional. All service advisors are knowledgeable, and friendly. Very welcoming, and helpful. All service advisors are knowledgeable, and friendly. Very welcoming, and helpful. More

by MISSIONETHIOPIA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 23, 2024 -

Jim Hudson Ford responded

Thank you for your kind review! We're glad to hear that our team provided you with fast, professional, and welcoming assistance. We appreciate your feedback and look forward to serving you again.

September 18, 2024

Dealership Rating

Employee Rating

Very fast and professional. All service advisors are knowledgeable, and friendly. Very welcoming, and helpful. All service advisors are knowledgeable, and friendly. Very welcoming, and helpful. More

by plattsna16

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Risner, Chris Thompson, Chris Weaver, Ronnie Tyler, Steve Roberts, Tony Dooley, Jeff Slaven, Ronnie Pack

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Sep 18, 2024 -

Jim Hudson Ford responded

We appreciate your kind words! It’s great to hear that our team provided fast, professional, and welcoming service. We’re always here to ensure a helpful and knowledgeable experience whenever you visit. Thank you for choosing us!

September 18, 2024

Dealership Rating

Employee Rating

The ONLY FORD service department that I TRUST in the Columbia area. Knowledgeable, timely and professional. Columbia area. Knowledgeable, timely and professional. More

by Rockinrobynofthree

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 19, 2024 -

Jim Hudson Ford responded

Thank you for the excellent review! We are elated to hear of your great experience, and that our staff continues to make you feel welcome and appreciated. We hope to see you again soon!

September 17, 2024

Dealership Rating

Employee Rating

I appreciate the great customer service every time I take my vehicles in for service. Always friendly and courteous, ready to answer any question I have. my vehicles in for service. Always friendly and courteous, ready to answer any question I have. More

by Like the oval

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 18, 2024 -

Jim Hudson Ford responded

Thank you for sharing your experience! We're glad to hear that our team consistently provides you with friendly and courteous service. We’re always here to answer any questions and ensure your vehicles are well taken care of. We appreciate your continued trust and look forward to serving you again!

September 17, 2024

Dealership Rating

Employee Rating

Great service we were very pleased with the service we received from the entire service team received from the entire service team More

by fkayers

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Thompson, Chris Weaver

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Sep 18, 2024 -

Jim Hudson Ford responded

We're thrilled to hear you were pleased with the service you received from our entire team! Providing great service is always our goal, and we appreciate your feedback. We look forward to serving you again in the future!

September 12, 2024

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Employee Rating

Picked up a new Ford Maverick from here. Great vehicle and a big thanks to all that work here! Great vehicle and a big thanks to all that work here! More

by benjip11

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Dawkins, Chris Thompson, Chris Weaver

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Sep 12, 2024 -

Jim Hudson Ford responded

Thank you for your review! We’re glad you’re enjoying your new Ford Maverick. We appreciate your kind words and are thankful for your support. If you need anything else, don’t hesitate to reach out!

September 12, 2024

Dealership Rating

Employee Rating

All the service personnel were very nice, knowledgeable and professional. In addition, my car was ready in the time promised. Plus I liked that the service area was very clean and spacious. and professional. In addition, my car was ready in the time promised. Plus I liked that the service area was very clean and spacious. More

by PMC1014

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Thompson, Chris Weaver

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Sep 13, 2024 -

Jim Hudson Ford responded

Thank you for sharing your experience! We're glad to hear that our team was knowledgeable, professional, and delivered your vehicle on time. It's also great to know you appreciated the clean and spacious service area. We look forward to serving you again in the future!

September 12, 2024

Dealership Rating

Employee Rating

My vehicle was repaired in a timely manner that exceeded the estimated time by two days. the estimated time by two days. More

by mary.russ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Thompson, Chris Weaver

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Sep 13, 2024 -

Jim Hudson Ford responded

Thank you for your review! We're pleased that your vehicle was repaired ahead of schedule. If there's anything else we can assist you with in the future, feel free to reach out!

September 11, 2024

Dealership Rating

Employee Rating

We purchased our vehicle from Jim Hudson Ford and won’t take it anywhere else for service! My wife states she never feels pressured or talked down to like often happens at other service places. The custome take it anywhere else for service! My wife states she never feels pressured or talked down to like often happens at other service places. The customer service is second to none. More

by bensternemann

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Risner, Terrell Hicks, Craig Ellis, Chris Dawkins, Chris Thompson, Chris Weaver, Tony Dooley, Jeff Slaven, Carri Watkins

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Sep 12, 2024 -

Jim Hudson Ford responded

Thank you for your kind words! We’re delighted to hear that you and your wife have had such positive experiences with our service team. We look forward to continuing to provide you with exceptional service in the future.

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View Vehicle Details

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