Bob Hadges | Page 20

I walked into this dealership knowing that I had to find a way to get myself and my daughter into new cars, as both of our cars were 11 years old. To say I was nervous, and a little worried is putting it m a way to get myself and my daughter into new cars, as both of our cars were 11 years old. To say I was nervous, and a little worried is putting it mildly. But from the moment we arrived, we were greeted promptly, and everyone was ready to help. Bob Hadges got the process started and then we met Benson. Benson was very positive and very encouraging, and he took us through the process, explaining everything he was doing as we went. I began to get excited, and very hopeful, that we were going to be able to come to an agreement and that both my daughter and myself would be able to get into new cars. Tonight we drove away in a new Rav4 and a new Corolla, and we just couldn't be happier. It has been a long time since we have been able to drive such beautiful cars, and Benson and Toyota of Braintree made it all possible. We are very grateful and would recommend Toyota of Braintree, and Benson, to anyone who asks where to go to buy a Toyota. Thank you, thank you to everyone. More

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My boyfriend and I wanted to trade our camery in for a prius and we had been two other dealership neither dealership could help but braintree. My boyfriend call and explained our stitution and then a day prius and we had been two other dealership neither dealership could help but braintree. My boyfriend call and explained our stitution and then a day later they called us again and they called again. My boyfriend spoke to Bob who was excellent and very nice. He returned our phone calls and be exactly what we wanted. We went to the dealership right after work and met with Bob and Sam who again were very nice. Sam the sales guy took us to the third floor to pick our car out. We took the car for a ride. When we got back we spoke to Walace ( the financial director) hecwas also excellent and explained everything in detail to us. I have to say that my experience at Braintree was very excellent and would go there again for anything. More

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I am very happy with the attention given to me by Mr Vivas. Very friendly and excellent seller. From the internet service with Mr Bob HADG, the service Mr Carlos Ortega (sales Manager) Mr Arthur Martel Vivas. Very friendly and excellent seller. From the internet service with Mr Bob HADG, the service Mr Carlos Ortega (sales Manager) Mr Arthur Martel even Mr Charles Tufankjian was like being with family. Excellent dealer recommend it. More

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Bob was the first person I spoke with via email. He was not like any of the other stalker dealers I have spoke with. He did not call me hourly and email me constantly and it was because of this, I chose to not like any of the other stalker dealers I have spoke with. He did not call me hourly and email me constantly and it was because of this, I chose toyota of Braintree to deal with. Eduardo was awesome. He was very helpful with the information he provided about my car. My husband also bought a truck from him and upon our recommendation, a friend is also in the process of buying from him. Wallace helped us sort the financing stage and was also great. Very friendly More

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I walked in to Toyota of Braintree with a particular car in mind. I had called ahead to make sure that it was still available and Bob Hadges immediately researched it and found that it was actually in the in mind. I had called ahead to make sure that it was still available and Bob Hadges immediately researched it and found that it was actually in the Weymouth location. Within a few hours he had it transported to Braintree so I could come in for a test drive. Bob was very friendly and kept in touch every hour so that I could be apprised of when the car would be ready. When I got there, I was introduced to Eddie who went with me on the test drive. At no point did Eddie or anyone else at the dealership try to even make me look at another car other than the one that I was interested in. As this car was not a Toyota, Eddie was not super familiar with "all" of the features, but after we made the deal, he stuck around and helped me to get them all working (blue tooth, seat memory, etc.) which was extremely nice of him. I took my car home that night. Everyone was a pleasure to work with and I would highly recommend the dealership as well as Eddie and Bob. More

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I purchased a used vehicle from Tufankjian Toyota and was extremely impressed with the way the staff handled every step from the receptionist, sales people, finance people, service people, everyone was profe extremely impressed with the way the staff handled every step from the receptionist, sales people, finance people, service people, everyone was professional and very friendly. Special kudos to Rich Voelker, he was pleasant and polite, no pressure and explained everything, somethings I needed him to repeat the explanation and he did so without rolling his eyes or acting impatient or making me feel stupid. Everyone I dealt with at Tufankjian was pleasant and polite. There wasn't any high pressure selling and no pressure to purchase warranties, alarms, etc. Everything was explained in detail and left up to me to decide whether or not I wanted to purchase an item. I would definetly absolutely recommend this dealership. More

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My girlfriend recently purchased a 2011 Camry from Toyota of Braintree, and I have to say I was thoroughly impressed with this dealership. From the impressive new facility, to the terrific vehicle demonstrat of Braintree, and I have to say I was thoroughly impressed with this dealership. From the impressive new facility, to the terrific vehicle demonstration, to the straightforwardness of the offer, I highly reccomend Toyota of Braintree to anyone looking for a New or Used Toyota. More

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After doing research on the web, my husband and I came across the great deal that toyota was offering. My husband called and spoke with Bob initially. He was impressed on how Bob spoke to him, instead of across the great deal that toyota was offering. My husband called and spoke with Bob initially. He was impressed on how Bob spoke to him, instead of speaking at him. We got to the dealership and was introduced to Gail. From there we just had a pleasant experience. Also working with Jessica on the financing end was easy and great. Overall, we would recommend this dealership to anyone. Thank you. More

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I WOULD GO BACK THERE ANYTIME TO ALL THREE BUT MAINLY, I WOULD GO BACK THERE ANYTIME TO ALL THREE BUT MAINLY, GAIL AND WALACE THEY WERE GREAT! THEY EXPLAIN EVERYTHING TO ME, MADE SURE THAT I WAS COMFORTA I WOULD GO BACK THERE ANYTIME TO ALL THREE BUT MAINLY, GAIL AND WALACE THEY WERE GREAT! THEY EXPLAIN EVERYTHING TO ME, MADE SURE THAT I WAS COMFORTABLE. GAIL SHOWING ME THE CARS AND WALACE AS THE FINANCE MANAGER WAS SUPER AND A VERY LOVELY PERSON. The showroom is something else. I felt very at ease their and felt that I was in good hands. that means alot to me as I have had bad experiences in the past! Yes, i would recommend them all the time. My son goes their for his work and he feels the same. Thank You to all . More

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We were shopping around for an '08 Highlander. Brian and Toyota of Braintree were pleasant to work with and the experience was hassle-free, unlike what we experienced at other dealerships. At the competi Toyota of Braintree were pleasant to work with and the experience was hassle-free, unlike what we experienced at other dealerships. At the competition, issues ranged from inexperienced sales people who didn't know much about their vehicles, price games (better price offered in an e-mail than what the sales manager offered when we were at the dealership; also writing a number on paper that the sales person couldn't sell the vehicle for), to poor communication (sales people didn't return our call after we agreed to a price, as long as they properly repaired some damage). Bob, in the internet group at Toyota of Braintree, took great care of us from the outset. He was prompt and offered specific answers to our questions. He also moved quickly and got me into their dealership to view the vehicle we ultimately ended up purchasing. Initially, I hadn't planned to go that far of a distance for a vehicle, but Bob struck while the iron was hot, which made the difference. On-site, Bob passed things on to Brian, who was a straight-shooter, accommodating and treated me like an educated consumer. He was personable and asked enough to get to know me and our needs without pretending that he wanted to become my new best friend. Throughout the experience, when I compared my experience at Toyota of Braintree, I knew that I would rather give my business to Brian than to one of the other sales people we had met at other dealerships. Bob also didn't just disappear. He helped out when needed (Brian was closing another deal and I never felt neglected, or that I was wasting my time.) Behind-the-scenes, Arthur did a good job on the paperwork aspect, and to explain warranty information. He didn't mess around, was thorough, and explained things in a way that was conversational, rather than using lofty, inflated language. He also was quick to contact resources that he needed after traditional business hours to ensure things went off without a hitch. After 21+ years, it was clear he knows his business. The whole process took no time at all and Brian made good on all aspects of the deal. The only thing outstanding is a set of floor mats, but based on the experience so far, I'm sure he will follow-through. When we're in the market for another vehicle, I'll be sure to visit Toyota of Braintree. More

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