Bob Genet
Bob Genet at Hatch Toyota
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Bob Genet

Service Manager

Hatch Toyota

1051 Automall Pkwy
Show Low, AZ 85901

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21 Reviews

Dealership Experience

15 yrs, 11 mos

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21 Reviews

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21 Reviews of Bob Genet

March 27, 2021

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Employee Rating

OUTSTANDING SERVICE! Excellent reception, great service, professional staff. Eric, and Swade . Mike in Sales has always been a great help when called upon. You can count on Seth for all your transportation More

by Gary nhratopfuelbike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

July 04, 2020

Dealership Rating
Employee Rating

2020 Highlander Each Hatch Toyota representative in whatever capacity acted in a professional, courteous, friendly knowledgeable behavior. Michelle Lugo was very effi More

by dwalters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Antonio Federico, Michelle Lugo, Logan Brewer, Kris Kobold , Maria Beltran, Mike Marburger

June 12, 2020

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Employee Rating

They was abit of a misunderstanding with the sale of my new car. But talking to Bob took care of everthing for me on making the deal right He even had my car taken to the valley and had the remote starter More

by rogercurtsinger107
Recommend Dealer
Yes
Jun 13, 2020

Hatch Toyota responded

Thank you Sir for your business we appreciate you and all our valued customer. We do our very best to satisfy each one of our friends who purchase from our dealership. Thanks again Bob GSM

November 25, 2019

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Employee Rating

Maria and the whole experience was first class! After talking to numerous dealerships before coming to Hatch I can’t tell you how great and easy the experience was at Hatch Toyota. I drove all the w More

by brooksmike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kris Kobold , Maria Beltran

October 24, 2019

Dealership Rating
Employee Rating

Maria beltran and the Hatch team are a fantastic group. I will only ever consider buying from Hatch from here forward. Thank you all! Maria Beltran your knowledge of the vehicles especially safety features More

by Jose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Neuharth, Michael Pearce , Maria Beltran, Mike Marburger, Chris Stearns, Darrin Wiant

October 22, 2019

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Employee Rating

Been going to Hatch since 2009-they are tops! I just purchased my third Toyota and have used Hatch Toyota for all my servicing needs. They have always been honest, reliable and prompt in taking ca More

by Nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Maria Beltran, Eric Erskine

October 17, 2019

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Employee Rating

Best dealership I’ve ever worked with. This may be around purchase number 7 with the dealership. I keep coming back for a few reasons. The staff is helpful without being pushy, knowledgeab More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Maria Beltran

October 17, 2019

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Employee Rating

BEST NEW CAR PURCHASE EXPERIENCE We recently purchased a new Camry from Hatch Toyota in Showlow, AZ. We had obtained offers from several dealerships in the metro Phoenix area and a More

by Just Us
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Nelson, Antonio Federico , Maria Beltran

October 14, 2019

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Employee Rating

They worked with us to make the deal happen. Michael helped us to know all of our options then we were able to make a decision that suited us best. The price was within our budget. More

by Billie
Recommend Dealer
Yes

Other Employees Tagged: Michael Pearce

December 13, 2018

Dealership Rating
Employee Rating

This place is worst I have ever seen. Don’t trust this place. They don’t even check out the used cars they sell. Once the ink is dry on the paperwork they don’t care about you. If you More

by Not happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Seth Gaston, Michelle Lugo, Logan Brewer , Chris Stearns

Dec 14, 2018

Hatch Toyota responded

We are sorry to hear about your experience. What is a good contact number for you? We would like to resolve any issues you might have. Thanks

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