Bob Conn | Page 9

Spoke with multiple people not a single person knew what was going on. Was told that I would receive a call back, gave them 2 days to return my call before I called in. I did speak to a younger kid that tri was going on. Was told that I would receive a call back, gave them 2 days to return my call before I called in. I did speak to a younger kid that tried very hard to get the answers but he was not able to help as his manager was not working and wouldn’t be back in until Monday. I appreciated his honesty. Called in on Monday afternoon and once again not a single person had any idea what was going on. After hearing a xx story I explained that my vehicle has been in the parking lot for since Wednesday. I did end up getting the work done that I needed but my goodness it was like pulling teeth to get a straight answer. Suggested that for all the trouble I had went through for the last 2 weeks I should get some type of discount. 20.00 was taken off my bill. 🫣 Thanks the 20 phone calls that I made prolly cost more than the 20.00 you just took off my bill. More

by AMANDAGLENMONT Verified Customer Verified Customer

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I took my Silverado in for routine service, oil, filter, fluids, and so forth. My truck was taken in at my appointment time and serviced in a timely manner. Good job! fluids, and so forth. My truck was taken in at my appointment time and serviced in a timely manner. Good job! More

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Did a great job on fixing the recall issue on my truck and got me in and out quickly with no issues. and got me in and out quickly with no issues. More

by YOKEV22 Verified Customer Verified Customer

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I urgently needed to service my car because of a busy schedule and upcoming travel plans. GMC of Millersburg accommodated me on the same day, providing exceptional service with a fantastic staff. Great j schedule and upcoming travel plans. GMC of Millersburg accommodated me on the same day, providing exceptional service with a fantastic staff. Great job, GMC of Millersburg! More

by justjeff1990 Verified Customer Verified Customer

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Can’t afford to go here anymore. Requested to have OE brake parts used, they assured me they had them in stock, and would do that. How ever they used silver rotors, and gold pads ins Requested to have OE brake parts used, they assured me they had them in stock, and would do that. How ever they used silver rotors, and gold pads instead of OE like they said they would. Also charged me a whopping 18% over MSRP for the parts! The labor charges were almost quadrupled from when I had the same work done 4 years ago! They told me that all the parts were in stock and they would have the repairs completed by the end of the day, but called at the end of the day to let me know they didn’t have the cheap silver rotors in stock (which is not what I asked for, should’ve been OE) and kept my vehicle overnight until noon the next day, resulting in more down time for me. I am sorry but can’t afford going here anymore, and they don’t do what they say anyhow. More

by REUBEN’S REPAIRS LLC Verified Customer Verified Customer

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They are a good group of people to deal with and easy to talk to about the problem talk to about the problem More

by hoeyweaver Verified Customer Verified Customer

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Got me in and out in a timely manner, and was on schedule with my appointment. Friendly and extra helpful when I purchase my floor mats. with my appointment. Friendly and extra helpful when I purchase my floor mats. More

by rickydyer67 Verified Customer Verified Customer

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They were great to me and there work was justified by there professional work I was very pleased and satisfied with it. Thank you very much for your service. Tyrone Tbone Simpson there professional work I was very pleased and satisfied with it. Thank you very much for your service. Tyrone Tbone Simpson More

by TBONE32SIMPSON Verified Customer Verified Customer

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Took truck there for a recall. Only supposed to take hour. Had it 2 days. They looked at a problem with window not shutting. Charge was over $100 to tell me they couldn't fix it. A Only supposed to take hour. Had it 2 days. They looked at a problem with window not shutting. Charge was over $100 to tell me they couldn't fix it. Also I had to call them twice to find out what status was. They never contacted me. More

by GILLY62 Verified Customer Verified Customer

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I know I can trust the staff when I need my GMC serviced. Never have had any problems . Staff is friendly. They are always attentive to my questions / concerns about my vehicle. Never have had any problems . Staff is friendly. They are always attentive to my questions / concerns about my vehicle. More

by Kona 744.5 Verified Customer Verified Customer

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