

I am an avid New York Yankees and Minnesota Vikings fan. I am also an animal lover and a member of many animal leagues, such as St. Hubert's, ASPCA, Bidewee, etc. I live in Chatham with my wife and have a daughter who lives nearby to us. My hobbies are watching sports and playing fantasy football, baseball and basketball.
Read moreDealership Experience
8 yrs, 6 mos
Industry Experience
27 yrs, 8 mos
Languages Spoken
English
827 Reviews
Write a Review827 Reviews of Bob Cerza
June 28, 2025
I have nothing but good things to say about Smythe Volvo and everyone who helped me. I have car dealership anxiety and always feel nervous when I am in car dealerships. To the point where my stomach turns. and everyone who helped me. I have car dealership anxiety and always feel nervous when I am in car dealerships. To the point where my stomach turns. This experience was different. From the moment Ryan at the front desk called me to set up an appointment - I felt at ease. When Bob my salesman met me - he was so relaxed and didn't put any pressure on me to look at anything or make a decision. He was easy going and made me feel comfortable talking to him. I was in a rush at first and he didn't keep trying to keep me at the dealership. I knew that even if they didn't have the car I wanted, this was my dealer and Bob was my salesman. They did have the car I wanted! And the buying process was smooth and easy. William was so great. He did an extensive tour of the car with us. He was patient, answered any questions, and was so knowledgeable. Abood in financing was also so great. Patient, very informative, and friendly. I plan on having this car for a while, but will be back for any other cars that I need in the future. Thank you Bob and William! More
Other Employees Tagged: Abood Katib, William Hurley
June 26, 2025
Purchase was easy and went very smoothly. Very good customer service. Would use the dealership again. Very good customer service. Would use the dealership again. More
Other Employees Tagged: Sabrina Benigno, Neil Amaral, Joe Del Valle, Jose Baptista
June 21, 2025
Smythe Volvo is a great car dealership. Everyone is super nice and professional and you get the sense they care about you as a customer Everyone is super nice and professional and you get the sense they care about you as a customer More
Other Employees Tagged: Santiago Piriz, William Hurley
June 13, 2025
Modern and inviting showroom. Bob from sales never disappoints…not our first purchase with him. Abboud from financial was friendly, info, and efficient. Alan thoroughly knows Vol Bob from sales never disappoints…not our first purchase with him. Abboud from financial was friendly, info, and efficient. Alan thoroughly knows Volvo and presented the car well. He did a remarkable job with full setup (connectivity) of the car. He is very patient. More
Other Employees Tagged: Abood Katib , Alan
June 09, 2025
My 3rd Volvo purchase from this dealership & cannot say enough good things about them. Bob as my salesman coupled with the Service Staff of Mark & Patrick make my Service visits as simple as possible. Ma enough good things about them. Bob as my salesman coupled with the Service Staff of Mark & Patrick make my Service visits as simple as possible. Mark went out of his way 9 months ago to secure work under my 2nd car's warranty (and i was truly appreciative as he continued to keep me in the loop throughout the entire process). The new Technician, William Hundley took the time to walk me through the car in detail. The entire experience was great and highly recommend this Team to do business with (their customer facing skills are wonderful). More
Other Employees Tagged: Mark Terry, Santiago Piriz, William Hurley
June 06, 2025
Great dealership. This is my third lease and I couldn’t be happier. Bob Cerza was terrific every step of the way, very knowledgeable and comprehensive with working wit This is my third lease and I couldn’t be happier. Bob Cerza was terrific every step of the way, very knowledgeable and comprehensive with working within my budget. He was kind and helpful in all ways. Santiago was excellent reviewing the financial aspects and was friendly and efficient. Allen was helpful with explaining all the accessories with the car. He answered all my questions to help me navigate my new car with all the bells and whistles. I returned to Volvo yesterday with some personal issues that I had with trying to work all the bells and whistles of the car. Jay was amazing. He helped me with uploading my contacts and favorites. I feel very safe with my new car and I couldn’t be happier! Working with everyone who works at this dealership was the icing of the cake. More
Other Employees Tagged: Santiago Piriz, Alan Faynzilberg, Najee (Jay) Shabazz
June 01, 2025
Unbelievable experience! After visiting 5 dealerships for a used Audi we were lucky to come to this exceptional, professional and customer oriented dealer and bought an amazi After visiting 5 dealerships for a used Audi we were lucky to come to this exceptional, professional and customer oriented dealer and bought an amazing car today. We would like to thank Bob our wonderful salesperson, Abood who got us amazing financing and William who made sure we knew all the features and tricks. It is so rare to see a business with this level of integrity and all around desire to treat the customer with care and give the best service they can. I wish every business would be like this. More
Other Employees Tagged: Abood Katib , William Mclaughlin
May 22, 2025
What a wonderful experience! Truly from the moment I walked in until I drove out with my new car, I was impressed. Thank you to Bob Cerza and his team for everything 👏👏 Truly from the moment I walked in until I drove out with my new car, I was impressed. Thank you to Bob Cerza and his team for everything 👏👏 More
Other Employees Tagged: Neil Amaral
May 15, 2025
Excellent dealership with which to do business. They always make the customer their first priority. I worked with Bob Cerza to order the new 2025.5 model and he kept me updated during the build a They always make the customer their first priority. I worked with Bob Cerza to order the new 2025.5 model and he kept me updated during the build and delivery period. Bob ensured that all aspects of the sale went smoothly. Upon delivery, David Mensah carefully explained all the features and functions on this new model. Love Smythe....Love Volvo!! More
Other Employees Tagged: David Mensah

