Bob Albright
Bob Albright at Victory Toyota of Brook Park

Bob Albright | Page 9

Business Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

Contact Me
4.7
572 Reviews

Dealership Experience

12 yrs, 9 mos

Industry Experience

32 yrs

Languages Spoken

English English

4.7

572 Reviews

Write a Review

572 Reviews of Bob Albright

February 18, 2023

Dealership Rating
Employee Rating

Wonderful Toyota Dealership. I was very happy with the dealership in getting me the vehicle. More

by DPSARABURA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Ollar, Ryan Schneider, Suzi Loree , Christopher Lombardo

Feb 18, 2023

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Feb 18, 2023

DPSARABURA responded

Thank you for all the help. Daria

February 17, 2023

Dealership Rating
Employee Rating

Terry was extremely helpful through the entire process of leasing a new RAV4. From pre-ordering my RAV4, keeping me updated and getting me a wonderful lease price - much better than I was expecting. This is More

by wwa0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terry Jelleson

Feb 18, 2023

Victory Toyota of Brook Park responded

Thank you so much for the positive review! The fact that our Team went above and beyond to make sure your experience was memorable is so rewarding to us. I look forward to hearing from you again, and please do not hesitate to get in touch with us for any vehicle-related needs!

February 15, 2023

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Employee Rating

Cap was excellent. Stayed late just to help me. Very accommodating. Bob Albright was extremely kind, professional, and patient. He took the time to insure that I fully More

by SEANTELER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary "CAP" Capper, Dan Schneider

Feb 16, 2023

Victory Toyota of Brook Park responded

We agree Cap is wonderful and we're grateful to have earned your trust. Thank you again for being a wonderful customer and please enjoy your new Toyota.

February 14, 2023

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Employee Rating

Ken was great to work with - very knowledgeable and spent a lot of time explaining all the features of my new Venza to me. More

by cherylhardy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Konopka , Christopher Lombardo

Feb 16, 2023

Victory Toyota of Brook Park responded

Cheryl, Thank you for the business, It wonderful to hear that you were treated so well. Ken works very hard to give you that 5 STAR experience and it shows. Please let us know if there is something else we can help you with. Safe travels on the road ahead!

February 13, 2023

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Employee Rating

Everyone I dealt with was very pleasant and business-like. Though I had no pre-scheduled appointment, I appreciate the Service Department taking a look at my tires with the warning light stayi More

by janschoch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramona Plumlee, Mike Hana

Feb 16, 2023

Victory Toyota of Brook Park responded

Jan, Thank you for sharing the highlights of your recent experience. It's wonderful to hear that we help get your Toyota back on the road running it’s best. We'll look for you again in the future!

February 12, 2023

Dealership Rating
Employee Rating

Always willing to do whatever they can to help out the customer with the process More

by Bobomelon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 16, 2023

Victory Toyota of Brook Park responded

Thank you so much for your excellent review! Providing a top-notch experience is so important to us, and we are glad that Ken's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

February 09, 2023

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Employee Rating

They were very nice. They did the oil change quickly and checked the rest of thd cat fluids quickly . More

by MARGOTMELENDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hana, MIKE BALIS, Dawn Bell , Edgar Arevalo

Feb 11, 2023

Victory Toyota of Brook Park responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 09, 2023

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Employee Rating

Helped me with the purchase of my Camry when another local dealership would not...many thanks to the sales and finance team at Metro! More

by GREGGNKATH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Konopka, Chris Ollar , Christopher Lombardo

Feb 11, 2023

Victory Toyota of Brook Park responded

Gregg, Meeting and exceeding your expectations is always a top priority at Metro Toyota. We're glad to hear we made your purchase experience such a success, and the whole team here wishes you happy travels on the road ahead!

February 04, 2023

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Employee Rating

Ramona was knowledgeable and helpful. Explained everything about the car. Very easy to work with. Would definitely recommend her. More

by CLIFFPRAHST
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramona Plumlee, Ryan Schneider

Feb 04, 2023

Victory Toyota of Brook Park responded

Hello Cliff, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 01, 2023

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Employee Rating

Helpful from selection to paperwork. They were no nonsense during a process I think most would normally dread. They made it enjoyable. More

by japullar1995
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Sutton

Feb 04, 2023

Victory Toyota of Brook Park responded

Meeting and exceeding your expectations is always a top priority at Metro Toyota. We're glad to hear we made your purchase experience such a success, and the whole team here wishes you happy travels on the road ahead!

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