Bob Albright
Bob Albright at Victory Toyota of Brook Park

Bob Albright | Page 10

Business Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

Contact Me
4.7
572 Reviews

Dealership Experience

12 yrs, 9 mos

Industry Experience

32 yrs

Languages Spoken

English English

4.7

572 Reviews

Write a Review

572 Reviews of Bob Albright

January 30, 2023

Dealership Rating
Employee Rating

Metro Toyota made this a very easy and pleasant buying experience. I would definitely recommend Mike to my friends. Bob in finance was helpful as well! More

by Maria B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Higgins, Mike Ferrett

Jan 31, 2023

Victory Toyota of Brook Park responded

Maria, We agree Ramona is wonderful and we're grateful to have earned your trust. Thank you again for being a wonderful customer and please enjoy your new Toyota.

January 28, 2023

Dealership Rating
Employee Rating

The staff is very friendly. They are easy to work with and willing to help you. More

by Rldsds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Konopka , Christopher Lombardo

Jan 31, 2023

Victory Toyota of Brook Park responded

On behalf of all of us at Metro Toyota, we would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.

January 26, 2023

Dealership Rating
Employee Rating

Everything was great. This is my first Toyota and I really like it. I was treated wonderfully. More

by RichyK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 28, 2023

Victory Toyota of Brook Park responded

Richy, We're happy to hear that you felt comfortable doing business here, Anastasia is a true professional and takes the time to understand your needs and make sure you get what you wanted. Please let us know if there is anything we missed. When you are here for service please stop by and say hello when you're in for the complimentary Toyota Care maintenance program!

January 17, 2023

Dealership Rating
Employee Rating

It was an absolute pleasure working with Mike Ferrett finalizing my auto purchase. He was incredibly kind, patient, explained the entire process, and made our experience really enjoyable. I appreciated w More

by Kevinpociask1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Higgins, Mike Ferrett

Jan 18, 2023

Victory Toyota of Brook Park responded

Kevin, Meeting and exceeding your expectations is always a top priority at Metro Toyota. We're glad to hear we made your purchase experience such a success, and the whole team here wishes you happy travels on the road ahead!

January 15, 2023

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Employee Rating

Metro Toyota made buying a used car and trading in my old car extremely easy. I would highly recommend. More

by KERIC4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terry Jelleson

Jan 28, 2023

Victory Toyota of Brook Park responded

Congratulations on your car! We’re happy that you trusted us to help you with this big moment! We'll look forward to seeing you back now that you’re a part of our family! If you need anything at all please call Terry to give you a hand!

January 12, 2023

Dealership Rating
Employee Rating

Metro Rocks! My 2nd Tacoma. Chad & Anastasia are the Best! Bob in finance & Scott in Service. Amazing Team effort. Best experience ever ( twice ). Thank you More

by drewman2u
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 14, 2023

Victory Toyota of Brook Park responded

Andrew, Thank you for your feedback, That's great! We're so appreciative that you continue to trust us with your vehicle purchases. We agree Anastasia is fantastic! We hope to see you again in the future and please enjoy your new Toyota!

January 11, 2023

Dealership Rating
Employee Rating

I always buy my cars from Barry and Metro, I told him years ago that I’d only buy cars from him. My 4th Camry and 8th car in the family. Great service from him, from Jim Greenfield, Finance Director Bob More

by CHERIEPP75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 14, 2023

Victory Toyota of Brook Park responded

Repeat and referral business means so much to us, Thank you! I'm sure that if you need any help Barry and the team will be glad to get it for you. Please stop by and say hello when you're in for the complimentary Toyota Care maintenance program! We'll see you soon

January 10, 2023

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Employee Rating

Great Service Great Prices it's nice to see a business that still cares about its customers and goes the extra mile More

by david rydzinski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 14, 2023

Victory Toyota of Brook Park responded

David, Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 04, 2023

Dealership Rating
Employee Rating

I love Toyota! !! Will never go elsewhere! Awesome service! And great people that work there! I'm 100% satisfied every visit! More

by BYURKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2023

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

January 04, 2023

Dealership Rating
Employee Rating

Straight forward. Relaxed atmosphere. Salesperson let the product speak for itself. They let the car sell itself and were not forceful/pushy. Very pleasant experience More

by JEFFREY.MARKO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Ferrett

Jan 04, 2023

Victory Toyota of Brook Park responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Metro Toyota. Thanks again for the recommendation and have an amazing day!

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