Blake Harlin | Page 7

6th Avenue Honda responded

Thank you, Sarah! We're thrilled to hear that Nolan made the process smooth and helpful for you. We’re glad the text feature was useful, and we look forward to seeing you again for your next oil change!

6th Avenue Honda responded

Hello, Our goal is to exceed all expectations but it seems we fell short with your experience. After visiting with my team, I understand some recalls require the vehicle to run after the work was performed for a follow up check. I am unsure what is your name is or what recall you had, but if you call or e mail I will definitely look into it. I will also pull our camera feed and see if any time was wasted, so I can address that with my team, I do apologize, if this took longer than it should have. I will wait to hear from you, so I can dig into and address anything that needs further attention. Sincerely, Jason Banister JBanister@6thAvenueHonda.com 405 338 9822

6th Avenue Honda responded

Thank you for your feedback! We’re glad to hear that our team was able to address all your questions and provide a positive experience. We appreciate your trust!

6th Avenue Honda responded

Thank you, John, for your feedback! We’re glad to hear everything was completed on time and as promised. We appreciate your business and look forward to serving you again!

6th Avenue Honda responded

Thank you, Jshannon33, for your great feedback! We’re thrilled to hear that everything was handled efficiently and that you received excellent customer service. We appreciate your business and look forward to serving you again!

6th Avenue Honda responded

Thank you, Gina! We're glad Blake provided clear explanations and took great care of you and your daughter. Let us know if you need anything else!

6th Avenue Honda responded

Thank you! We're so glad Bear made a great first impression and that you enjoyed the atmosphere and service. We appreciate your feedback!

6th Avenue Honda responded

I first want to apologize for your experience and thank you for bringing this to my attention. We do care and value all of our customers; and, I am sorry we fell short of our actions showing that. I do hope you return and give us the opportunity to provide the experience we want all of our customers to feel. With that said, I would like to offer a coupon towards your next oil change. Please e mail or call me with the details of when you were in, who you called and left messages with. Once I receive and visit with my team, I will follow up. Best regards and I hope you visit us soon. Sincerely, Jason Banister 405 338 9822 JBanister@6thAvenueHonda.com

6th Avenue Honda responded

Thank you, Louis! We're glad you had a great experience and enjoyed our pricing and service. You're always welcome to come back and visit Bear—we'll be happy to see you again!

6th Avenue Honda responded

Thank you for your trust and loyalty, Amarquez! We're so glad to hear that we've been able to provide honest and reliable service for you. It's great to know we've helped keep your vehicle running smoothly. We look forward to continuing to exceed your expectations!