Platinum Chrysler Dodge Ram Jeep

11/20/2024, I had taken my Jeep Compass 2019 in for a diagnostics, which I was informed would take a couple days and had to leave my vehicle. On 11/22/2024, I headed up to the service department to pick diagnostics, which I was informed would take a couple days and had to leave my vehicle. On 11/22/2024, I headed up to the service department to pick up my vehicle. I had a conversation with the service rep (Mike), He was extremely nonchalant and rude. After providing me the keys to my vehicle, he told me to go find it. He didn’t know where it was within the dealership & he wasn’t going to bring out my car. It was 50 degrees outside, my fiancé, myself and 2 kids (4y/o and 3 mo) lapped the dealership 3 times on foot, once in our own vehicle and 1 time in the tow truck with no employee assistance. Not 1 EMPLOYEE HELPED US. We went back in the service area 3 times explaining to them we could not find my vehicle. After 20-30mins of walking around, frustrated, cold, tired and in disbelief of the treatment we received, we finally found my vehicle. I am extremely disappointed with the service I received and will not be purchasing or bringing any vehicle back for a service there again. More

Sale consultant overall was wonderful completely explained in detail on the vehicle that I was interested in answered all of my questions to make me feel comfortable in buying it. Which I did. explained in detail on the vehicle that I was interested in answered all of my questions to make me feel comfortable in buying it. Which I did. More

I’m 75yrs old and have never been lied to and treated as I was by Zack King at Platinum Chrysler Dodge. We had a agreement made on a price with the manager,Zack called my bank with all of the information n I was by Zack King at Platinum Chrysler Dodge. We had a agreement made on a price with the manager,Zack called my bank with all of the information needed.I got the loan approved and was on the way to the Dealership when Zack called and told me not to come they were selling it to someone else. More

The dealership was honest and professional. Our sales person, Karis, was very knowledgeable and helpful throughout the entire process. The general manager, Shawn, went out of his way to see we Our sales person, Karis, was very knowledgeable and helpful throughout the entire process. The general manager, Shawn, went out of his way to see we got the best deal possible. We definitely recommend this dealership. More

The salespeople that I dealt with were very pleasant and well informed. They made it a pleasant experience. well informed. They made it a pleasant experience. More

Majority of the business we were able to handle over the phone since we lived so far away. They were fast, efficient, and most of all honest and up front. They made the process extremely easy and were extre phone since we lived so far away. They were fast, efficient, and most of all honest and up front. They made the process extremely easy and were extremely nice. We definitely will be doing business with them again when the time comes. They have a life time customer with us. More

Good service excellent experience the sales lady did a fantastic job which making sure we got what we wanted fantastic job which making sure we got what we wanted More

Bought a 2024 Ram this weekend and everyone at the dealership made it a super easy process. Very professional and helpful staff. dealership made it a super easy process. Very professional and helpful staff. More

Got a great deal, the truck I wanted and left with the payment I requested. All in all a great experience!! payment I requested. All in all a great experience!! More

Good contact, worked hard to make me feel welcome and valued. Clean comfortable surroundings. Good selection of vehicles. Met pricing off other dealerships, plus saved $100... valued. Clean comfortable surroundings. Good selection of vehicles. Met pricing off other dealerships, plus saved $100... More