Billy Shannon

Alan, and the rest of the team are top notch-with respect to Neil, and Joey! They really go the extra mile to have you feel comfortable with the car, the process and the delivery. I think they are straight s to Neil, and Joey! They really go the extra mile to have you feel comfortable with the car, the process and the delivery. I think they are straight shooters and will do the utmost to have you and keep you as a client over the long term!! More

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Communication was consistent and customer service from Sabrina in sales, Billy in service and Santiago in finance was exemplary. They were very patient with all the questions and clarifications we requir Sabrina in sales, Billy in service and Santiago in finance was exemplary. They were very patient with all the questions and clarifications we required with our lease buyout which was our first bye out experience. Once we started the process, it was easy going. I would have no hesitation Recommending Smythe Volvo. More

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⭐️⭐️⭐️⭐️⭐️ My experience at Smythe Volvo for my first-ever car purchase was nothing short of amazing. The team went above and beyond to meet my needs, spending time to find vehicles that matched my first-ever car purchase was nothing short of amazing. The team went above and beyond to meet my needs, spending time to find vehicles that matched my specifications and patiently answering all my questions—no matter how basic they seemed. The delivery process was smooth and quick, with the paperwork handled efficiently across departments. A special thanks to Steven in Sales, Santiago, Henry, and Abood in Finance, Adam the Delivery Specialist, Billy in Service, and Kevin Flanagan for personally stopping by to thank me—a great gesture! Even my last-minute request for mudguards on delivery day was accommodated at closing hours without any hassle, showing their commitment to customer satisfaction. Post-delivery, Santiago and Henry patiently resolved all my finance-related questions, ensuring I felt supported every step of the way. I highly recommend Smythe Volvo and look forward to working with them again for my next car! More

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This is our 7th Volvo we have purchased in 17 years from Smythe Volvo. We also have them serviced there as well. Very happy with the service and Sales Kyle Jackson. No pressure, easy to work with. I see no Smythe Volvo. We also have them serviced there as well. Very happy with the service and Sales Kyle Jackson. No pressure, easy to work with. I see no reason to go anywhere else. More

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XC60 purchase is less than 2-hr on a cold phone call- Steven R was awesome- Very excited about hybrid plugin…455-HP…look out- call- Steven R was awesome- Very excited about hybrid plugin…455-HP…look out- More

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Thank you to Doug, Dina, Tom, Tina and the rest of the team for recently helping me with my 2021 xc40. In addition, the team continues to help me with multiple Smythe volvos at any one time. Sales is im team for recently helping me with my 2021 xc40. In addition, the team continues to help me with multiple Smythe volvos at any one time. Sales is important but the service team keeps me coming back. One of the main reasons I just purchased another xc40 over the weekend from Smythe. Thanks again to service and management for putting together such a professional group. Highly recommend Smythe service. More

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I have to pass many Volvo dealerships to get to Smythe Volvo and I am glad that I did. Bob is always the go to person when you have a question about the car you are interested in.He is honest and truthful Volvo and I am glad that I did. Bob is always the go to person when you have a question about the car you are interested in.He is honest and truthful. It is always a pleasure to see him during our visits Billy in the service department was polite and professional he valued our time and had the car ready as promised Thank you More

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Worked with Billy Shannon in service and was quite helpful. The service department does a great job with both of my vehicles. All are knowledgeable and easy to work with. helpful. The service department does a great job with both of my vehicles. All are knowledgeable and easy to work with. More

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Excellent service by Billy. Quick service by Smythe and they did not recommend completion of unnecessary service, which I appreciated Quick service by Smythe and they did not recommend completion of unnecessary service, which I appreciated More

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Our entire experience with this dealership, especially Billy was Above and Beyond AMAZING. We broke down on I287 while traveling through NJ on our way from TX to CT. After contacting Volvo Roadside Assist Billy was Above and Beyond AMAZING. We broke down on I287 while traveling through NJ on our way from TX to CT. After contacting Volvo Roadside Assistance, we were towed to Smythe Volvo. From initial contact to check out, Billy held our hands. We were greeted at the entrance and our car was evaluated immediately. At 430pm on a Friday late afternoon in the beginning of Summer. No one was rushing out the door. It was determined that we needed a new alternator. Billy arranged for a Valet to chauffeur us to a nearby hotel and called within 30 minutes with a fair and reasonable estimate. We were called the next morning (a Saturday) at 745am to let us know that our car was repaired, ready and that they would come pick us up at our convenience. They even washed our car! We are from out of town with a 10 year old out of warranty vehicle and everyone at Smythe Volvo treated us like we were their best customers. The Service Department is immaculate and organized. Wish we lived closer, they would have customers for life. This is our 4th Volvo. Thank you Billy and the team at Smythe Volvo. More

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