Billy Sadtler | Page 22

Authentically friendly, No Hard Sell - No sales pitch at all I went to this dealership to test drive a couple different models and they were really great about it. Simply let me drive without any pushing to clo I went to this dealership to test drive a couple different models and they were really great about it. Simply let me drive without any pushing to close. I explained I was just in the exploration phase and Nicole Mulcare was completely fine about it. Later that day, went to a Toyota dealer to do the same and have a negative experience . . . pushy and salesy. So pleasant, I decided to buy my new Subaru Forester in part because of my experience with Nicole. Billy Sadtler, the finance guy, was funny, low key, and really lovely to work with as well. If you are looking to buy a Subaru, go here! And, I don't think I'll ever buy a car from a guy again. More

Report | Print

Never pushy and very good prices This is the third Subaru we've purchased from Annapolis Subaru over the past 10 years (two for ourselves and one for my mother-in-law). I always check This is the third Subaru we've purchased from Annapolis Subaru over the past 10 years (two for ourselves and one for my mother-in-law). I always check with other dealers to see who will give me the best price, but Annapolis Subaru always wins out. This time we worked with Edward Rucker who gave us a great price on a 2015 Premium Forester. He let us take the Forester out on an extended test drive and then was very patient while we figured out what options we wanted. And then when we purchased the vehicle, he spent over two hours with us explaining all the features and showing us how to work the EyeSight system. He was great to work with as was the new hire, Kyle. We have also had our vehicles serviced with the dealer. Jason Janz has also been great to work with and though sometimes I think the prices are somewhat high, there is no pressure to get more work done on the vehicle. He just make recommendations and then let's us decide on what we'd like to have done. More

Report | Print

Very easy to work with Went to the Subaru dealership closest to me and wasn't happy with the experience. I had purchased my previous beloved Subaru from Annapolis Subaru 17 Went to the Subaru dealership closest to me and wasn't happy with the experience. I had purchased my previous beloved Subaru from Annapolis Subaru 17+ years ago and so decided to go back to them. I was Brett Lindsay's first sale. Both he and Billy Sadtler were very easy to work with. More

Report | Print

2015 Subaru WRX Painless experience Erik knew everything about anything about the car and Billy helped me get the best financing rate as well. I would recommend this Painless experience Erik knew everything about anything about the car and Billy helped me get the best financing rate as well. I would recommend this dealership to everyone very friendly staff as well. More

Report | Print

Great Service We had to wait almost 3 months for the car with the options and color that we wanted. Well worth the want. The car is awesome and the service we recei We had to wait almost 3 months for the car with the options and color that we wanted. Well worth the want. The car is awesome and the service we received was very friendly and informative. We check out the other dealerships in our area and one of the main reasons we went with Annapolis was the service we received when we walked in the door that first time. We would highly recommend the dealership! More

Report | Print

Superb Service! This was my first time purchasing a car and I must say that Ed Rucker and his team were a breeze to work with. Everyone was knowledgeable, friendly, This was my first time purchasing a car and I must say that Ed Rucker and his team were a breeze to work with. Everyone was knowledgeable, friendly, and attentive. When I finally settled on a car, Ed walked me through everything I would need to know about the car and explained things in a way I could easily understand, and he has a great sense of humor to boot. Chris Kelly, the sales manager, was equally as friendly and helpful, and Billy Sadtler, the business manager, was absolutely fantastic. I can't recommend them enough! More

Report | Print

Amazing Service I bought my 2016 STi from Wayne Eppard on 7/15/2015. Long story short, the level of respect shown at this dealership is amazing. Wayne legitimately ca I bought my 2016 STi from Wayne Eppard on 7/15/2015. Long story short, the level of respect shown at this dealership is amazing. Wayne legitimately cared about what I was saying, and is a no-nonsense type of guy. Wayne always answered my questions, and ensured that I knew everything about my purchase as soon as possible. Upon purchasing my vehicle, Wayne gave me a tour of the dealership, including the service and parts department, giving me instructions on how to bring my car in for service, etc. It truly felt like I was being included in a family, and the whole process felt natural, with no pressure whatsoever. I'm a former military interrogator with two deployments, so I don't like being tossed around. Take it from me, this dealership takes care of you, and wants you to enjoy your purchase and your experience. I also dealt with Billy Sadtler, who was also very straight forward and a great guy to talk with. The parts department was also very friendly and quick to field questions and service. I can't recommend this dealership enough. If you're looking to purchase a car within 100 miles of Annapolis, it's well worth the drive to come see these guys. They'll take care of you and make you feel comfortable about your purchase. More

Report | Print

Painless experience buying our new outback Went to multiple dealers, not happy with their approach. Eric/Billy .....excellent customer service! Every question answered, every expectation met! Went to multiple dealers, not happy with their approach. Eric/Billy .....excellent customer service! Every question answered, every expectation met! Easy Internet experience. Thank you! More

Report | Print

wonderful experience We had Andre Gayle as a salesperson and he was very knowledgeable about Subaru's features and he understood our needs and he met every single one of We had Andre Gayle as a salesperson and he was very knowledgeable about Subaru's features and he understood our needs and he met every single one of them. And from the experience we had with him and billy sadtler we will be recommending this dealership More

Report | Print

A Very Pleasant Experience I made an online inquiry and promptly received a phone call from a very courteous and knowledgeable salesman, Erik Wangdahl. we made an appointment fo I made an online inquiry and promptly received a phone call from a very courteous and knowledgeable salesman, Erik Wangdahl. we made an appointment for the next day for which he sent a personalized e-mail confirmation. When I stopped by he was patient, prepared and professional, and we made further arrangements foe me to return with my wife the next day. on that occasion, we had my title and trade in with us and were able to drive our new car home that afternoon. I have since heard from both Erik following up on a couple of "We Owes" and from the dealership's general sales manager to make sure that I was treated fairly. More

Report | Print