Billy Sadtler | Page 15

Bought My First Car This unique dealership has exceptional and tailor made customer service at Annapolis Subaru. I went to endless dealerships in Montgomery County, Maryl This unique dealership has exceptional and tailor made customer service at Annapolis Subaru. I went to endless dealerships in Montgomery County, Maryland and Northern Virginia, which limited my options and fit into a car due to a height issues. My parents and I decided to drive early in the morning to Annapolis for a change of scenery on selecting a SUV. We test drove a wide array of cars at three dealerships and were either going to purchase a Nissan Rouge or Ford Edge. My final choice was buying a tailor made car after being in contact with an awesome sales representative Ottie Jones. This respectful car salesman sent pictures after working a eight hour shift and talked about the lacrosse culture in Maryland. This led to a week full of excellent customer service and sending me pictures of the Ford Edge. My father was impressed with the dealership's car salesmen being straight forward and direct. These car salesmen helped fit 6'6" Mitchell College Mens Lacrosse and Division III student-athlete into a custom fit SUV on a very busy Saturday (March 30th). A duo of Ottie Jones and Ryan Crawford working as a unit exercising the principles of teamwork, selflessness, and consideration towards the consumer. All car expenses, title paperwork, and etc were handled efficiently with outstanding professionalism, by both men including the Finance Manager Joe Tyler. More

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Responisble and persistent I enjoyed working with Jason over the past couple of months while we made a decision on a Subaru Outback. The Annapolis Subaru team was a pleasure to I enjoyed working with Jason over the past couple of months while we made a decision on a Subaru Outback. The Annapolis Subaru team was a pleasure to work with. More

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????? They were very professional and knowledgeable. I was satisfied either the trade in value as well as the price of the new Outback. Very impressive per They were very professional and knowledgeable. I was satisfied either the trade in value as well as the price of the new Outback. Very impressive performance. This is my fifth Subaru purchased from Annapolis Subaru. More

by jack57 Verified Customer Verified Customer

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Best Dealership I have ever worked with! I was sent an offer to upgrade my vehicle to a new one and went to just talk about it with Jason and ended up walking away with an awesome new Crosstr I was sent an offer to upgrade my vehicle to a new one and went to just talk about it with Jason and ended up walking away with an awesome new Crosstrek. I was completely happy with the 2017 Crosstrek I had but they made a deal I couldn't walk away from. Jason was a pleasure to work with and fun to talk to. Thank you Joe for making the financial paperwork seem easy. Everyone working last was so friendly and patient no matter what else was going on! I have never had any problems with anyone here, your entire staff is wonderful and I highly recommend this dealership to anyone looking for a car! Thanks again More

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Excellent service This is the second car my family has bought from Annapolis Subaru. Ed, Billy, and the rest of Annapolis Subaru made it very easy for us to find cars This is the second car my family has bought from Annapolis Subaru. Ed, Billy, and the rest of Annapolis Subaru made it very easy for us to find cars that fit our needs and budget. More

by SAMcDonough Verified Customer Verified Customer

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Couldn’t Have Been Better! I had the perfect experience buying my car. Billy helped us pick out our vehicle, and he gave us great advice. We got an amazing deal, and I’m in love I had the perfect experience buying my car. Billy helped us pick out our vehicle, and he gave us great advice. We got an amazing deal, and I’m in love with my car! He is the best! Ed and Gary are super and made me feel taken care of. We will be back again, and thanks so much for the excellent customer service. More

by SARAGREENBACK Verified Customer Verified Customer

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Wonderful staff! My sales person Andre was wonderful and very informative. The process was simple, short and everyone was very upfront about everything. 10/10 would bu My sales person Andre was wonderful and very informative. The process was simple, short and everyone was very upfront about everything. 10/10 would buy again! More

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New car purchase Excellent customer service, attention to customer goals, and fast and efficient process of purchase! Smooth and enjoyable experience overall. This is Excellent customer service, attention to customer goals, and fast and efficient process of purchase! Smooth and enjoyable experience overall. This is second vehicle purchased from Subaru Annapolis and both experiences were excellent. More

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My 6th Subaru I've bought 6 Subaru's and my last 2 from Ottie. Needless to say hes my favorite by far! Hes attentive to my desires in a car and always there to answ I've bought 6 Subaru's and my last 2 from Ottie. Needless to say hes my favorite by far! Hes attentive to my desires in a car and always there to answer a question. His professional demeanor and knowledge of Subarus cant be found at other dealerships and I highly recommend him to anyone looking to purchase a car at Annapolis Subaru. More

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Experience Overall great experience. Ottie and the team there did an amazing job getting me what I wanted and I’m and very happy with my buy. Overall great experience. Ottie and the team there did an amazing job getting me what I wanted and I’m and very happy with my buy. More

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