Billy Monteverde
Billy Monteverde at Ferman Chevrolet Tarpon Springs
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Billy Monteverde

Service Director

Ferman Chevrolet Tarpon Springs

43520 US Hwy 19 N
Tarpon Springs, FL 34689

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4.4
254 Reviews

Dealership Experience

39 yrs, 11 mos

Industry Experience

39 yrs, 11 mos

Languages Spoken

English English

4.4

254 Reviews

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254 Reviews of Billy Monteverde

November 07, 2024

Dealership Rating
Employee Rating

Lousy customer service and terrible repair care. Never a good outcome when you drop a car off and get it back worst than left it! Don’t use this dealer More

by deke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Steve Kikta

Nov 08, 2024

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

October 26, 2024

Dealership Rating
Employee Rating

The service manager was honest and went above and beyond my expectations. Much better experience than I had at the other local dealer. More

by charlesweibel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

October 24, 2024

Dealership Rating
Employee Rating

Outstanding service! The work was completed expeditiosly! The service rep and the cashier were extremely courteous. The coffee and donuts were great! More

by emccomis.1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

October 19, 2024

Dealership Rating
Employee Rating

Ferman Chevrolet in Tarpon Springs is the absolute best Chevrolet dealership in the Tampa Bay market. Tony, my service advisor always does an outstanding job keeping me informed and taking care of my autom More

by David Rutter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2024

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

October 10, 2024

Dealership Rating
Employee Rating

By far our sales rep Mike Sico and Ferman Chevy Tarpon Springs provided the best service and price. We were so impressed with their service, professionalism and delivery process that we’ll be using them f More

by christa.wagner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 11, 2024

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

September 21, 2024

Dealership Rating
Employee Rating

Ferman Chevrolet service is great! They are friendly and informative. They also wash my truck when I have the time More

by stevenkikta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2024

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

September 21, 2024

Dealership Rating
Employee Rating

Service department was great can't say the same for the salesman the operator great More

by marlenebisson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2024

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

September 18, 2024

Dealership Rating
Employee Rating

Never user this dealership, they don’t know how to fix cars only brake them. Terrible customer services. Do not use Ferman cherry tarpon springs many other dealers that car about you and your car More

by davidd320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Steve Kikta

Sep 19, 2024

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

Sep 19, 2024

davidd320 responded

Unfortunately you speak like you want to resolve problems but your lack of communication after you have been called is in line with your poor workmanship and service

September 13, 2024

Dealership Rating
Employee Rating

Worst dealership in florida. Do not use this dealership Ferman of tarpon springs Chevrolet. Took my corvette in for simple noise issue and ended up three weeks later with louder More

by davidd320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Steve Kikta

Sep 16, 2024

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

Sep 16, 2024

davidd320 responded

I’ve tried leaving several messages to Shannon but as a typical Ferman dealership particularly tarpon springs they do not respond or care about customer satisfaction! Do not use Ferman Chevy in tarpon springs.

September 06, 2024

Dealership Rating
Employee Rating

Very pleased, couldn't ask for better service all down the line. Appreciate very much, will continue to be a customer More

by Hjcreasy46
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Kyle Steger , Joe Lord, much appreciated

Sep 09, 2024

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

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