Billy Harvey | Page 9

I purchased my 2 nd used vehicle from here . Had both daughters purchase new vehicles. I had the worse morning. I brought in my 2017 ford cmax for its free oil change . Service personnel by the Had both daughters purchase new vehicles. I had the worse morning. I brought in my 2017 ford cmax for its free oil change . Service personnel by the way top notch. Vehicle purchased 2 months ago. Was told by advisor that the right front hub bearing out and 2 out of 4 tires were showing steel and other 2 below specs . And needs alignment. I understand when you buy a used vehicle it’s used but when blue certified it is supposed to be checked with a bit more caution for certification. Was told by used manager what do think we have to keep fixing vehicle after we sell it . It’s a used car he said parts break but really 2 months later after first payment this month of may I need to come of pocket . Fine I will replace all with new tires have it alligned and fixed . But buyer beware they have no conscience or compassion after being sold not even a discount. So with this being said it’s sad that I will never buy or trade in a vehicle here again due to being treated this way . Planet Ford do better. Thanks Chris More

Print

We had a great experience! Sales and finance departments were very helpful. I love my new F250. Thank you. Sales and finance departments were very helpful. I love my new F250. Thank you. More

by Luis Gonzalez Verified Customer Verified Customer

Print

I don’t like the way games you play about giving a price for a vehicle for a vehicle More

by butchneugebauer Verified Customer Verified Customer

Print

They were awesome to me and my family I got what I needed thank you thank you More

by mitchell.mccoy05 Verified Customer Verified Customer

Print

My Second automobile purchase in twenty years and both experiences were positive and professionally handled experiences were positive and professionally handled More

by tinapplestephanie Verified Customer Verified Customer

Print

My only complaint was that the salesman told me the recall on my 2022 Ford Explorer had been repaired before I purchased which wasn’t the case. Other than that it was a great experience. I am a repeat recall on my 2022 Ford Explorer had been repaired before I purchased which wasn’t the case. Other than that it was a great experience. I am a repeat customer and I will continue to be. More

by fkenneth Verified Customer Verified Customer

Print

Very nice and ready to help. I submitted an inquiry about the vehicle i wanted and someone called and set up a time for me to come in and get things started. I submitted an inquiry about the vehicle i wanted and someone called and set up a time for me to come in and get things started. More

by vanteb2 Verified Customer Verified Customer

Print

The dealership didn’t play games with extras that I was not interested in. Was able to buy a new car hassle free not interested in. Was able to buy a new car hassle free More

Print

Friendly and informative car dealership. My salesmen, Mr. Riley, was so astounding. He made my car buying experience a 10/10 My salesmen, Mr. Riley, was so astounding. He made my car buying experience a 10/10 More

by pervis2015 Verified Customer Verified Customer

Print

My sales assistant was awesome (Zoey) she went above and beyond to help me make an educated decision. When I went and discussed with her manager, we had almost agreed on a number and it was conveyed to me a beyond to help me make an educated decision. When I went and discussed with her manager, we had almost agreed on a number and it was conveyed to me as if I was getting a great deal although I would have been paying msrp (there was a miscommunication on a # with trade in vs not). This made me lose trust with the sales manager. The other big thing was when I took delivery of the vehicle my usb/usb-c didn’t work. Turns out a module was corrupted and I have been without my truck for over a week. More

Print