Billy Goss
Billy Goss at Norm Reeves Toyota Dallas

Billy Goss | Page 13

Internet Sales Manager

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

Contact Me
4.8
374 Reviews

Dealership Experience

8 yrs, 8 mos

Industry Experience

25 yrs, 2 mos

Languages Spoken

English English

4.8

374 Reviews

Write a Review

374 Reviews of Billy Goss

December 30, 2022

Dealership Rating
Employee Rating

Billy Goss did an excellent job. He made the process easy. He's the reason I travelled from Rockwall which has a local Toyota dealership. I got a better price and much better serv More

by ryank289
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2023

Norm Reeves Toyota Dallas responded

We are very happy to hear that Billy provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 14, 2022

Dealership Rating
Employee Rating

Billy is the best, was very cordial as well as very communicative when trying to get information across about the purchase. I can't thank him enough for making my first car purchase a smooth one. Thank More

by joshua.nicholas.guerra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 14, 2022

Norm Reeves Toyota Dallas responded

Thanks for sharing your thoughts about your experience with Billy and our team here at Cowboy Toyota. We appreciate your business and hope to see you again soon!

November 30, 2022

Dealership Rating
Employee Rating

This review is specifically for Mr. Billy Goss. The experience with the entire team at the dealership was phenomenal! But Mr. Billy Goss went above & beyond to make the entire process a More

by Marc Buenrostro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 01, 2022

Norm Reeves Toyota Dallas responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Cowboy Toyota.

November 25, 2022

Dealership Rating
Employee Rating

Liane was Wonderful! Billy was very thorough and knew his stuff! Thank you both for everything! More

by cvasia
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Liane Mann

Nov 27, 2022

Norm Reeves Toyota Dallas responded

Here at Cowboy Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

November 23, 2022

Dealership Rating
Employee Rating

I had a really good experience with Billy! He has helped my husband with a Truck & now i just got my SUV last night! :) I love it! More

by JJQ31085
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex also was great! Tried to get me to drive auto pilot but I don't trus technology much lol thank you again!

Nov 24, 2022

Norm Reeves Toyota Dallas responded

Congratulations on the purchase of your new truck! It's fantastic to hear that Billy provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Cowboy Toyota!

November 18, 2022

Dealership Rating
Employee Rating

Salesman was very professional and knowledgeable. However the dealership pesters you after the purchase. I had the car 2 days and they want me to set up a 5 month appt. More

by brooktea
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 20, 2022

Norm Reeves Toyota Dallas responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Nov 20, 2022

brooktea responded

Stop bothering me!

November 16, 2022

Dealership Rating
Employee Rating

Billy was very patient with me and he always answered my messages on a timely manner! He definitely made it all easier for me! More

by nevarez.citlali
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Breaud

Nov 16, 2022

Norm Reeves Toyota Dallas responded

Thanks for your feedback on your recent visit to Cowboy Toyota. I'm glad to hear that Billy was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

October 16, 2022

Dealership Rating
Employee Rating

Billy was great. He is trustworthy and made the process easy. Cowboy Toyota dealer customer service is very good. More

by ortiz08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 17, 2022

Norm Reeves Toyota Dallas responded

Here at Cowboy Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

October 03, 2022

Dealership Rating
Employee Rating

They got me the vehicle I wanted and while I waited for it to come in they game me a loaner which was very nice. More

by tanner.faulkner4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 04, 2022

Norm Reeves Toyota Dallas responded

Here at Cowboy Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

September 23, 2022

Dealership Rating
Employee Rating

Billy was patient and awesome in helping us find our Rav4 hybrid! Great experience here! More

by lindsaycummings20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 25, 2022

Norm Reeves Toyota Dallas responded

Here at Cowboy Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Billy, and it was a pleasure having you at the dealership. We appreciate your review!

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