Billy Carroll

Always clean, supportive and willing to work with my needs. Staff is friendly and professional needs. Staff is friendly and professional More

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Thank you to Mr Marshall Moore and Sergio , my car is running smood not problem running smood not problem More

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My 2022 Tundra had a recall on the engine. I met with Billy Carroll who assisted me upon arrival to address my vehicle issues, I let him know that Matt the service manager had contacted me abo I met with Billy Carroll who assisted me upon arrival to address my vehicle issues, I let him know that Matt the service manager had contacted me about my vehicle recalls. Billy introduced me to Matt, the manager of service. When I met him, he explained what would happen and provided me the time it would take to complete the work. He had a listening ear to another concern I had about plastic Toyota was using on parts of the seat, which everyone with a 2022 Tundra is aware of. When I picked up my vehicle that issue was taken care of also, to my surprise. I bought the vehicle in Texas but now live in the Carolinas and Scott Clark Toyota will be my go to for service moving forward. All my work was completed in a day and a half. Thank you Matt for all you over see, and the mechanics that completed the job. Scott Clark’s team did a great job with customer service Sincerely Alex V. More

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Always great service and nice people to work with. I would not take my car anywhere else I would not take my car anywhere else More

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Billy Carroll the Assistant Service Manager was very professional. He updated me with every step of the process, since I was just in for a recall. He went out of his way to even check for another recall professional. He updated me with every step of the process, since I was just in for a recall. He went out of his way to even check for another recall on my Highlander, I didn’t know and had it taken care of. I love going to Scott Clark Toyota in Matthews, NC for their patience and professionalism. Thank you Bill for all you do! More

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I have been a consistent new vehicle and service customer with three vehicles over many years. My new vehicle needed a tire noted during my repair service. As I explained my level of concern regarding this m with three vehicles over many years. My new vehicle needed a tire noted during my repair service. As I explained my level of concern regarding this matter, my service representative, Billy helped me to understand the issue in a patient and professional manner, showing excellent customer support. More

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Over time I have come to trust Scott Clark Toyota. Everyone has a great attitude. A special thank you to Billy Carroll. Thank you. Everyone has a great attitude. A special thank you to Billy Carroll. Thank you. More

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Billy Carroll Takes great care of me every time I come to Scott Clarck. Never have I ever had a bad experience there. Dealership is top notch like it’s employees!😊 to Scott Clarck. Never have I ever had a bad experience there. Dealership is top notch like it’s employees!😊 More

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Billy did an excellent job. His suggestions and knowledge were very helpful! We’ve been a satisfied Scott Clark customer for over 30 years. His suggestions and knowledge were very helpful! We’ve been a satisfied Scott Clark customer for over 30 years. More

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We love the consistent level of maintenance service for our car that is exhibited by Billy Carroll & his team. our car that is exhibited by Billy Carroll & his team. More

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