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Billy Boutilette
128 Reviews
Billy is a compassionate family-oriented person who has been with Brattleboro Subaru for more than a decade. He is dedicated to providing the easiest and most informative buying experience you can hope for. Refer your family and friends with comfort and assurance.
Read moreDealership Experience
16 yrs, 9 mos
Industry Experience
18 yrs, 4 mos
Languages Spoken
English
128 Reviews
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128 Reviews of Billy Boutilette
May 02, 2021
One of the more professional and friendly dealerships I've ever been to. My wife and I were looking for a used Legacy for our son. Marie Cook went above and beyond helping us find just the right car. Ou I've ever been to. My wife and I were looking for a used Legacy for our son. Marie Cook went above and beyond helping us find just the right car. Our salesperson Ian Findlay was fantastic. We came in with pre-approved financing from one bank and he found us a better deal with a different bank. Even more impressive was that Ian immediately pointed out some routine work the car needed to have done there before they were going to deliver it to us. That's a level of honesty you don't find at many dealerships. I can't recommend Brattleboro Subaru highly enough. These folks are great ! More
by mattmosher37
Other Employees Tagged: Ian Findlay, Marie Cook
April 26, 2021
My wife and I had a very pleasurable experience at Brattleboro Subaru. Christian and Billy made the process go smooth and quick. I would highly recommend Brattleboro Subaru to everybody. Brattleboro Subaru. Christian and Billy made the process go smooth and quick. I would highly recommend Brattleboro Subaru to everybody. More
by Bill Maggiulli
Other Employees Tagged: Christian Chiesa
March 15, 2021
Rachel was a big help with me buying my new Crosstrek. I was waiting to get an oil change for my old car and talked with Rachel about how I go about it. Rachel explained everything to me. Rachel was very f was waiting to get an oil change for my old car and talked with Rachel about how I go about it. Rachel explained everything to me. Rachel was very friendly and a pleasure to work with !!! More
by tmnh22
Other Employees Tagged: Nizam Mushaba , Rachael Hunt
September 23, 2020
Wow such a great experience buying a car from this dealer. I appreciated how Evan worked with me over the phone and through text messages to make the process convenient for me. He also respected that dealer. I appreciated how Evan worked with me over the phone and through text messages to make the process convenient for me. He also respected that I had done my research and budgeting. Everyone I came in contact with at this dealership was kind and collaborative. I would really recommend working with them! More
by awilliams
Other Employees Tagged: Luke Higley, Tom McFeeley , Evan
November 08, 2018
Bought used Jeep Wrangler I have not bought a "new" vehicle in over 20 years, John and Billy made the experience very enjoyable. I never felt pressured and felt like they reall I have not bought a "new" vehicle in over 20 years, John and Billy made the experience very enjoyable. I never felt pressured and felt like they really listened to what I was looking for. I have had my Jeep a little over a month and I continue to love it!! Thank you Brattleboro Subaru!! More
by Nickiayotte
Other Employees Tagged: John Sciacca , Jason Posternak
May 03, 2018
Timely, professional service Good experience once again. I recommend this dealership to all my friends! I am especially impressed with Billy Boutilette, he is a pleasure to work w Good experience once again. I recommend this dealership to all my friends! I am especially impressed with Billy Boutilette, he is a pleasure to work with. No pressure, just good customer service. Same goes for Nizam Mushaba. More
by elsdignitti
Verified CustomerOther Employees Tagged: Nizam Mushaba , Zach Griffin, Scott Wheeler
April 30, 2018
My sales experience. It was a pleasure to purchase from Brattleboro Subaru. They make it very easy and uncomplicated to purchase a new vehicle. After comparing other de It was a pleasure to purchase from Brattleboro Subaru. They make it very easy and uncomplicated to purchase a new vehicle. After comparing other dealers, it was easy to decide that this is the dealer we want to purchase from. We are very happy with the process and experience. Our sales rep was Billie, who did an outstanding job..Thanks. More
by nhmatthew
April 27, 2018
Great place!! Great car experience with billy! He was great! The car is great. Never had a Subaru before but I love it. Thanks again for a great experience in your Great car experience with billy! He was great! The car is great. Never had a Subaru before but I love it. Thanks again for a great experience in your dealership. More
by jeannieflanaganllybeN88
April 23, 2018
Super service No question—they aware all well trained and super friendly. Top marks!!! Will be back again when the time comes—it's a long trip from Saratoga, NY . No question—they aware all well trained and super friendly. Top marks!!! Will be back again when the time comes—it's a long trip from Saratoga, NY . More
by bkinhand
April 20, 2018
Very disappointing recent experience. I had a great experience there with Billy Bouthilette when looking for and buying a vehicle. He worked hard to help me find the right car and get the I had a great experience there with Billy Bouthilette when looking for and buying a vehicle. He worked hard to help me find the right car and get the best financing. When the car failed post purchase inspection due to a faulty tail light with water in it, they made good and replaced it at no cost. I went back twice for basic oil changes and maintenance checks, and it was all good. My last visit was for a 50K mile check. This cost 4x a regular maintenance check/oil change but didn't really include a whole lot more. I was ok with going ahead with it anyway, just to stay in compliance with the recommended maint schedule. During routine tire rotation, a lug was broken on the wheel, and another $100 added to the cost. I know stuff happens, but I was quite surprised that the service dept would charge to repair something they broke! The last tire rotation was done there too, so if there was a problem with over tightening or something like that, it was still on them. I'm sorry, but this was not good customer service. I would still recommend Brattleboro Subaru sales to someone looking for a car, but I don't feel too good about the service dept after this experience. If you break something during a routine procedure you shouldn't make the customer pay for the fix. And just to top it off, the tail light is taking in moisture again less than a year after replacement and that will have to be replaced again to pass inspection,this time for $150. I was looking forward to having a go to place for this car, but I'm not so sure now. More
by ZENCAT2014
