Billy Bohrman

Great Service Center, keep me informed on all the services and repairs performed in a timely manner. services and repairs performed in a timely manner. More

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This has been the worst experience of my life. I will NEVER come here again and I will spend the rest of my life telling people how horrible this place is. I drove four hours for a car here becaus I will NEVER come here again and I will spend the rest of my life telling people how horrible this place is. I drove four hours for a car here because they refused to do anything over the phone like most dealers will, which that’s fine whatever. I get there and it starts immediately, they had this car deeply marked down and immediately tried to tack on $20,000. $20,000!! So I spent hours arguing with them. Several thousand for a low jack I don’t want, $1,000 document fee, $1,099 listing fee, $1,000 door protection, didn’t apply the $7,000 rebate, on and on and on. And some stuff they just refused to remove because they said it was priced so low. Then don’t price it that low? But you did so to bait someone in and screw them. So we finally come to terms after hours of this back and forth. Then I get to finance. They try to hit me with an 11% rate. I said I have financing for 5.5% so then oh okay well do 5.5%. They say GAP is some percent of the purchase price and that’s state law and tell me it’s going to be $3000. I say absolutely not so then oh okay well we can give it to you for $800. So then how is that state law? After all this I finally get signed, which I should have just left as soon as they put down that first paper with all those mark ups. Now it’s been three months and after multiple calls and texts and voicemails I have yet to get my financial paperwork. So I still don’t have my paperwork and can’t cancel my old service contract to get my money back. Now I think- what if I was some little old lady? Or someone who doesn’t know that they can add on all these costs or give you a high interest rate and someone just believe they are acting in good faith? I get all dealerships pull some shenanigans but this was atrocious. I can’t imagine how many unsuspecting people they’ve been able to just screw. There are so many other places that will treat you better, please for your own sake go somewhere else. PS Denise was very nice and helpful, but that in itself doesn’t negate everything else that has happened. More

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This service visit was quite well done in every way. I will most definitely be here again and every time I need service. I will most definitely be here again and every time I need service. More

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Top tier from the salesman to the finance man! ! All managers were great and down to earth. No xx just straight forward! ! All managers were great and down to earth. No xx just straight forward! More

by Shanekavanaugh Verified Customer Verified Customer

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They were really kind, and very upward, I was asking questions during the process and they explain it to me without getting bother. Very kind people and good team as well. questions during the process and they explain it to me without getting bother. Very kind people and good team as well. More

by sauronicolas1 Verified Customer Verified Customer

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Worst experience ever purchasing a vehicle. Did not have an item listed on the website for the truck I purchased. Did not have an item listed on the website for the truck I purchased. More

by JRICKMAN Verified Customer Verified Customer

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Service was quick, friendly and responsive as always. Will be back for service again. Shottenkirk Ford is the best. Will be back for service again. Shottenkirk Ford is the best. More

by CATES0708 Verified Customer Verified Customer

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I went to the dealership to schedule a recall inspection and look for a new vehicle. I was greeted by Carlson at the front door and after a respectful vist was escorted to service. After a quick meeting w and look for a new vehicle. I was greeted by Carlson at the front door and after a respectful vist was escorted to service. After a quick meeting with service (which will be picking up and delivering my vehicle for service) I met with Carlson to look at a few vehicles he thought I might be interested in. I did not intend to buy a vehicle that day but after finding exactly what I was looking for they made me an offer I couldn't refuse. Drove away with a new 2024 Lariat. Overall great experience! More

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The service dept- fast and efficient. Was very pleased with their work. Sales dept- wouldn’t recommend buying from them once you buy the don’t care about was going on to the car after t Was very pleased with their work. Sales dept- wouldn’t recommend buying from them once you buy the don’t care about was going on to the car after that they just looking for sales by any means necessary. More

by anonymous1 Verified Customer Verified Customer

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Charles, Billy, and Melissa are the best. Don't listen to anything I say. I'm usually wrong. I love this dealership and wouldn't pick a different one. I mean really I'm usually wrong and Char Don't listen to anything I say. I'm usually wrong. I love this dealership and wouldn't pick a different one. I mean really I'm usually wrong and Charles is usually right. More

by yourthebossleasing Verified Customer Verified Customer

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