Billy Adams

This review is specifically for Irvine Acura's - General Manager -Billy Adams. I would like to start off my review by adding that I've never left a negative review for any establishment in my life. I don't Manager -Billy Adams. I would like to start off my review by adding that I've never left a negative review for any establishment in my life. I don't believe in writing a negative review of a whole establishment because of what one person may do. I feel compelled to write this review ,though, as Billy is the highest person in charge outside of the owners and therefore his attitude and approach is then set upon the whole staff. I'm an Auto Broker who's worked with Billy in the distant past. After many year hiatus, I then discovered that Billy had become the General Manager to this store by looking at their "Meet our Team" on the website. I had a customer who was looking for a car they specifically had and reached out to Billy. He answered and said he'd be happy to help. We did the deal and all was well. That was back on October 16, 2024, so more than 5 months ago. For 4 months I've been trying to get paid my commission as a broker which Billy promised me and of which I have proof in writing. For 4 months he's been stringing me along and now won't even respond to my texts. I find it very disheartening that a man of such low integrity is in the highest position possible at this institution. I don't appreciate his deception and false promises. I don't recommend supporting an institution that he runs. More

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