Bill Wilsie

Freeman toyota are professional and they treat customers that way that’s why I return that way that’s why I return More

by JCALDE1949.JC Verified Customer Verified Customer

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Freeman Toyota has always treated me like family. They were great during the purchase process an have been wonderful over the past two years servicing my vehicle. They were great during the purchase process an have been wonderful over the past two years servicing my vehicle. More

by NTWRITE3 Verified Customer Verified Customer

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Service Dept: Talked to service advisor, supervisors in dept,sent email to management. Awful service. dept,sent email to management. Awful service. More

by BLUMJ Verified Customer Verified Customer

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I've been involved with Freeman Toyota for better than 15 years, know the people and I believe there's not a better dealership in the entire area! that includes service, parts and sales. years, know the people and I believe there's not a better dealership in the entire area! that includes service, parts and sales. More

by JJSG2000 Verified Customer Verified Customer

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Great team of people with great knowledge. Always have exceptional service with every vehicle I own. Always have exceptional service with every vehicle I own. More

by Tacotruck Verified Customer Verified Customer

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Elvir did a great job keeping me informed on our two separate service visits! Thank you! separate service visits! Thank you! More

by JLFCOCKERELL Verified Customer Verified Customer

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I previously had a question about the service I recently received, but Bill Wilsie, their Service Director, corrected everything and I am now pleased with his attention to detail and his remedy to my concer received, but Bill Wilsie, their Service Director, corrected everything and I am now pleased with his attention to detail and his remedy to my concerns. More

by EAGLECOFFEE Verified Customer Verified Customer

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Service Advisor, Lonnie, did not return phone calls (direct to him) for over an hour as I was trying to check the status of my Tacoma. He didn't call back until the receptionist sent him an email to ca (direct to him) for over an hour as I was trying to check the status of my Tacoma. He didn't call back until the receptionist sent him an email to call me. Then, he said there was a problem with paperwork, though the Tacoma was in warranty. I have no idea when service on Tacoma was actually finished, but I believe it was probably finished a couple of hours before I found out that the service was complete. He then supposedly ordered a Lyft ride for me, but after waiting 15 minutes and me not receiving any text or phone call that a Lyft was coming, I called and told him to cancel it. Apparently, he never ordered the Lyft based on text I received showing the ride was ordered and then immediately cancelled. So, my wife had to take me to pick up the Tacoma during rush hour. We would have had a much better experience if I had been contacted as soon as the Tacoma was ready. I do not want Lonnie as an advisor if I ever bring a vehicle back to Freeman's. More

by GLENNKATHY81 Verified Customer Verified Customer

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The service writer was very honest and punctual. He kept me informed throughout the entire process. He kept me informed throughout the entire process. More

by 1ALFONSO8829 Verified Customer Verified Customer

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The service was good but with the new guy Mitch raising the prices of everything for the same services is pushing away return business the prices of everything for the same services is pushing away return business More

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