Bill has been my advisor for 10 plus years.
His customer service makes you feel like family. He is so detailed and takes the time to explain everything. He deserves a 10 out of 5.
His customer service makes you feel like family. He is so detailed and takes the time to explain everything. He deserves a 10 out of 5.
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by Teamroper028
Verified Customer
Verified Customer
Other Employees Tagged:
Bill Stoufer
Bill was very attentive and professional.
He helped us get out car in the same day and kept us updated as they were inspecting.
He helped us get out car in the same day and kept us updated as they were inspecting.
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by PJLETTIs
Verified Customer
Verified Customer
Service Price Transparency
I love taking my car to Parks Ford for service.
Bill is always ready to listen and answer my questions. He always explains the service and what is needed in a clear to understand words! I knew I wo
Bill is always ready to listen and answer my questions. He always explains the service and what is needed in a clear to understand words! I knew I would be in the gainesville area and made a service appointment with Parks Ford because of bill stoufer!
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by jocyndrawright
Verified Customer
Verified Customer
Other Employees Tagged:
Bill Stoufer
Feb 19, 2026 -
Parks Ford Lincoln of Gainesville responded
Thank you for your feedback. We’re so glad to hear you love bringing your car to Parks Ford for service and that Bill consistently takes the time to listen, answer your questions, and clearly explain what’s needed. It means a lot to know you chose to schedule service with us specifically because of the care Bill provides. We truly appreciate your trust and look forward to servicing your vehicle again.
Austin Hundt
Cell: 352-262-4923
The experience at Parks Ford in Gainesville is always a
great experience. This time around, the service rep asked if I wanted additional services completed, to which I confirmed, but the services were not
great experience. This time around, the service rep asked if I wanted additional services completed, to which I confirmed, but the services were not done. I was not charged, but was also expecting the services to be completed when I picked up the vehicle. No harm, just had to change my expectation.
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by DREGRAHAM
Verified Customer
Verified Customer
Other Employees Tagged:
Bill Stoufer
Feb 19, 2026 -
Parks Ford Lincoln of Gainesville responded
Thank you for your feedback. We’re glad to hear your experiences at Parks Ford in Gainesville are consistently positive. We understand the confusion regarding the additional services that were discussed but not completed, and we appreciate your understanding since you were not charged. Your perspective is valuable, and we’ll use it to help ensure expectations are clearer moving forward. It’s great to know Bill took care of you as your service advisor, and we look forward to servicing your vehicle again.
Austin Hundt
Cell: 352-262-4923
Service was good.
Price is fair The Cost For a wiper blade was a little excessive and I get attempting to up sell, but trying to get rear brakes on a car with 30k mile
Price is fair The Cost For a wiper blade was a little excessive and I get attempting to up sell, but trying to get rear brakes on a car with 30k miles is a little excessive.
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by Sean@slcclaims.com
Verified Customer
Verified Customer
Other Employees Tagged:
Bill Stoufer
Feb 17, 2026 -
Parks Ford Lincoln of Gainesville responded
Thank you for your feedback. We’re glad to hear the service was good and the overall pricing felt fair. We understand your concern regarding the cost of the wiper blade and the recommendation for rear brakes at 30,000 miles. If you’d like to provide any additional context or need clarification on those recommendations, please feel free to reach out to me directly, I’d be happy to review it with you.
Austin Hundt
Cell: 352-262-4923
Can't always seem to diagnose issues the first time.
Have to repeatedly bring vehicle back to identify the issue and then fix it
Have to repeatedly bring vehicle back to identify the issue and then fix it
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by MELISSA.BECKLER.2016
Verified Customer
Verified Customer
Other Employees Tagged:
Bill Stoufer
Feb 13, 2026 -
Parks Ford Lincoln of Gainesville responded
Thank you for your feedback. We understand how frustrating it can be to have to bring your vehicle back multiple times before an issue is fully diagnosed and repaired. We appreciate you sharing this with us. If you’re open to it, please feel free to reach out to me so we can review the situation, gain clarification, and see how we can help improve your experience moving forward.
Austin Hundt
Cell: 352-262-4923
I have been to this dealership a few times.
Mostly for simple oil change work. However ive had more complicated work and they were upfront with me. Good work. Will return.
Mostly for simple oil change work. However ive had more complicated work and they were upfront with me. Good work. Will return.
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by reymaxlucy
Verified Customer
Verified Customer
Other Employees Tagged:
Bill Stoufer
Feb 13, 2026 -
Parks Ford Lincoln of Gainesville responded
Thank you for your feedback. We’re glad to hear that whether it’s been for routine oil changes or more complicated work, our team has been upfront and provided good service. It’s great to know Bill took good care of you as your service advisor. We appreciate your trust and look forward to seeing you again.
Austin Hundt
Cell: 352-262-4923
They were courteous, explained everything needed to be
done and were diligent about it And fast
done and were diligent about it And fast
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by eileen.pesantes
Verified Customer
Verified Customer
Other Employees Tagged:
Bill Stoufer
Bill in the service department was great to work with,
kept me up to date on the repairs. Will definitely be going back to see Bill in the future when my truck is ready for service. Thanks again.
kept me up to date on the repairs. Will definitely be going back to see Bill in the future when my truck is ready for service. Thanks again.
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by Finally bought a ford
Service Price Transparency
Feb 07, 2026 -
Parks Ford Lincoln of Gainesville responded
Thank you for your feedback. We’re glad to hear Bill was great to work with and kept you well informed throughout your repairs. It’s wonderful to know you plan to return to see him for future service. We appreciate your business and look forward to assisting you again.
Austin Hundt
Cell: 352-262-4923
Bill was very helpful.
The whole process was completed promptly. I'll be back to Parks Ford!
The whole process was completed promptly. I'll be back to Parks Ford!
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by stefansen.edwin
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Bill Stoufer
Feb 04, 2026 -
Parks Ford Lincoln of Gainesville responded
Thank you for your feedback. We’re glad to hear Bill was very helpful and that the entire process was completed promptly. We look forward to seeing you back at Parks Ford!
Austin Hundt
Cell: 352-262-4923