Bill Smith
Bill Smith at Byers Toyota
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Bill Smith

Sales Manager

Byers Toyota

1599 Columbus Pike
Delaware, OH 43015

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4.9
65 Reviews
4.9

65 Reviews

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65 Reviews of Bill Smith

November 06, 2024

Dealership Rating
Employee Rating

Easy to work with. Did everything they said they would do. This is my 4th car I bought there. Would continue to buy there. More

by bjthem
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Snyder, Matt Moloney

October 27, 2024

Dealership Rating
Employee Rating

Worked well with me to both meet the my financial needs and dealership goals. Listened to me and provided feedback on questions about the vehicle. During price negotiation was understanding about my fixed More

by BSMAILBOX98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher (CJ) Schneider

October 04, 2024

Dealership Rating
Employee Rating

Pretty quick process and great staff. Kyle and Billy were able to get us the vehicle we went in for. More

by peak.kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Foos, Jeff "Mullzie" Mull

May 24, 2024

Dealership Rating
Employee Rating

Awesome group of people to do business with. We are repeat customers over a 17yr relationship. More

by Matt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 28, 2024

Byers Toyota responded

Thank you for taking the time to leave such a positive review of your experience with Byers, we truly appreciate it! We value our long-standing relationship with you and your continued support. It is always our goal to provide exceptional service and products to all of our customers, old and new. We are grateful for your loyalty and look forward to serving you for many more years to come.

October 11, 2023

Dealership Rating
Employee Rating

Kyle is awesome! ! I think I got a fair deal and would shop there again More

by grant_5528
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Cain, Tyler "Ty" Barlow

Oct 13, 2023

Byers Toyota responded

Thank you for your wonderful review and feedback! We appreciate your taking the time to share your experience with us. It sounds like Kyle was able to provide you with an amazing car-shopping experience--he is certainly an asset to our team. We look forward to helping you out again in the future when it's time for your next vehicle. Thanks again and have a great day!

August 24, 2023

Dealership Rating
Employee Rating

We have dealt with Byers and Tara Farmer for about 13 years. Tara is very pleasant and knowlegable. She defines what a true customer service. Person entails.. Byers has always given us great service. More

by Buckeye7379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2023

Byers Toyota responded

Thank you for the wonderful review about Byers Toyota and Tara Farmer! We are absolutely delighted that your positive experiences have continued over the course of 13 years. Our team strives to ensure each customer is treated with the utmost care, respect and knowledge they deserve. We recognize how valuable a good relationship is to customers like you and we thank you for your loyalty. Please don’t hesitate to reach out if there’s ever anything else we can do for you in the future.

July 21, 2023

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Salesman was very helpful and knowledgeable of the vehicle. Fiance dept explained all the payment and warranty options. More

by hicksj1031
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darryl Becker , Taylor Young

Jul 24, 2023

Byers Toyota responded

Thank you so much for your 5-star review of Byers Toyota, and for taking the time to share your experience! We appreciate your kind words about our knowledgeable Salesman and Finance Department, and we are thrilled to know that they made your experience pleasant and informative. Your satisfaction is the highest priority for us here at Byers Toyota and we strive every day to exceed your expectations. Thank you again for choosing us as your automotive resource!

July 19, 2023

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Employee Rating

Love Byers Toyota everybody there is a joy to work with they make purchasing a vehicle fun,and the service department has never let me down More

by peterscody9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2023

Byers Toyota responded

Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

February 24, 2021

Dealership Rating
Employee Rating

Everyone was so helpful. They made sure I understood everything. I was very happy with their treatment of me. As a widow it's nice to know that they're not go f to take advantage of me. If I buy another More

by quilterchick52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Cain , Travis Rausch

Feb 25, 2021

Byers Toyota responded

Thanks for the great rating! We appreciate the business and the vote of confidence. Enjoy that new car.

January 29, 2021

Dealership Rating
Employee Rating

This is the second oil change we have had that should have been covered through our sales agreement but was not. Disappointing communication between departments. More

by lance.stambaugh47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Chelsea

Jan 29, 2021

Byers Toyota responded

Thanks for reaching out. Our Used Car Manager was on vacation when the car was in, however I believe your wife texted Bill Smith and he did respond on Wednesday the 27th. Bill assured her he will take care of this for you when he get back from vacation on Monday. We appreciate the business and want to make sure that we take good care of you and your car. Thanks for your patience and thanks for choosing Byers Toyota.

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