Bill Skorvanek

Excellence service done and very kind and professional service people actually everyone of them so helpful and awesome service people actually everyone of them so helpful and awesome More

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Luigi was exceptional. His service was excellent and I would give a 5 star rating. His service was excellent and I would give a 5 star rating. More

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This was the first time going to BMW of Darien. I purchased my car in Bridgeport and typically would go there, but decided to try Darien and they were amazing! From beginning getting the appointmen I purchased my car in Bridgeport and typically would go there, but decided to try Darien and they were amazing! From beginning getting the appointment, to them picking up the car doing the service keeping me abreast to everything that was going on and returning the car. They are an exceptional dealership and I would never go anywhere else. Thomas was awesome. I’m hiss I tried them! More

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Excellent service. Kept me informed of the progress of the work being done and the issues that arose. Would recommend highly. Kept me informed of the progress of the work being done and the issues that arose. Would recommend highly. More

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Always very professional and they do fantastic work, you get what you pay for in terms of service and attitude get what you pay for in terms of service and attitude More

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Polite reception, prompt service, good value. The person handling my account was friendly, knowledgeable prompt in his response The person handling my account was friendly, knowledgeable prompt in his response More

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Excellent dealership. If customer wants to negotiate, even the most experienced salesperson appears to have minimum latitude, only the sales manager appears to be able to If customer wants to negotiate, even the most experienced salesperson appears to have minimum latitude, only the sales manager appears to be able to really negotiate. Service department is thorough, but the telephone system is difficult and Bill Skornanek, a “director of Service & Parts”, is not customer friendly. In early July, I made a service appointment for July 9 and was offered “valet” service (meaning car pick up and delivery). On July 6, the “valet” service would not be available. I agreed instead to drop off the car on July 8 and was promised that somebody would drive me home. When I arrived on July 8, maybe a few minutes past 6pm, Skorvanek said that neither he nor his two employees who were chatting with me could drive me home even though I live a 3 minutes drive from the dealership. I think skorvanek should be fired. More

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Great thorough service explained what was inspected. Nothing was needed and I felt confident in report. They did not try to sell unneeded service. Nothing was needed and I felt confident in report. They did not try to sell unneeded service. More

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I was very pleased with my service and the quick turnaround for an unexpected repair. turnaround for an unexpected repair. More

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The service staff was ready for me immediately when I arrived and Vince noted my requests expeditiously. Everything was done on schedule and the car was washed. Highly recommend. arrived and Vince noted my requests expeditiously. Everything was done on schedule and the car was washed. Highly recommend. More

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