Bill Pastor
Bill Pastor at ELCO Chevrolet Cadillac Inc
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Bill Pastor

Sales Manager

ELCO Chevrolet Cadillac Inc

15110 Manchester Rd
Ballwin, MO 63011

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rated
34 Reviews

Dealership Experience

34 yrs, 8 mos

Industry Experience

34 yrs, 8 mos

not yet
rated

34 Reviews

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34 Reviews of Bill Pastor

February 21, 2024

Dealership Rating
Employee Rating

Lamarr is very approachable and helpful! You can tell he is a very intentional person who has the goal of his customers being satisfied! More

by Quralyn Milroe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2024

ELCO Chevrolet Cadillac Inc responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Elco Chevrolet and we hope to see you again soon!

November 21, 2023

Dealership Rating
Employee Rating

Great dealership . Great people . Lamar has first class customer service along with the rest of the staff. Bill in Cadillac, Dan & Sveta in finance Ryan in sales and Al More

by Elite Credit Professional ( Donald Jackson)
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 07, 2023

Dealership Rating
Employee Rating

I purchased a Chevy Colorado from Elco Chevy and I have say this was the best buying experience I have ever had, from salesman Murray Newton to Finance Dan Mayer. They made the whole process so easy and wi More

by Vincentparisi1341
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chip Alexander, Murray Newton , Finance Manager, Dan Mayer

Jun 05, 2023

ELCO Chevrolet Cadillac Inc responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!

June 10, 2022

Dealership Rating
Employee Rating

The worst customer service I have ever encountered. They keep sending you automated emails from so called "sales manager" who can never be reached on the phone and will never reply to emails. Sales pe More

by Suad
Friendliness
Recommend Dealer
No
Jun 10, 2022

ELCO Chevrolet Cadillac Inc responded

Hello Suad, thanks for taking time to provide your feedback. We strive to offer a world-class experience for our customers and would like an opportunity to discuss your concerns. We have your information and a Cadillac representative will be reaching out to you shortly.

May 03, 2022

Dealership Rating
Employee Rating

My experience at this dealership was a pleasant one. Everyone was polite and courteous. I would definitely recommend Elco to my family and friends. Especially my sales rep Dan Koopman. More

by Burnett
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Grellner, Dan Koopman

January 20, 2022

Dealership Rating
Employee Rating

Dan Koopman at Elco Chevrolet Cadillac went above and beyond to make my experience great. He helped me get into my dream car. I felt zero pressure working with him. He walked me through everything I need More

by kmgrey0526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Grellner, Dan Koopman

December 23, 2021

Dealership Rating
Employee Rating

Bait and switch. They said they didn't have the car that I came in for and try to put me in something else. Also try to add put unnecessary add-on on the deal that they couldn't give me documentation on. Fi More

by Joe Webber
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Murray Newton , Luke Purewal

Dec 23, 2021

ELCO Chevrolet Cadillac Inc responded

We appreciate you taking time to offer your feedback. It is unfortunate that the vehicle you were interested in wasn't available at the time you arrived. Now, more than ever, vehicles are in high demand and can move quickly. We also offer everybody a very-popular add-on on all our new vehicles as well as many valuable warranty options. We are sorry to hear your experience wasn't excellent and our sales manager would welcome a conversation to learn more. If you're willing, please contact us at 636-227-5333 and ask for Dave Hicks. Have a great day!

Dec 23, 2021

Joe Webber responded

Instead of responding wouldn’t you just call me since you have my info on your system? Yes a popular add on that your people couldn’t produce any paperwork on.

November 21, 2020

Dealership Rating
Employee Rating

Matt was awesome! Made arrangements to pick up vehicle from out of state and made or delivery and experience unique and special! True professional and extremely knowledgeable on his products. Thank More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Schaefer , Kristie Baum

March 23, 2020

Dealership Rating
Employee Rating

Purchased new 2020 Cadillac XT6 Was looking for an SUV to replace my Company Car. Walked in to ELCO Cadillac and met Dan Koopman. I wasn't sure what i wanted and had to work withi More

by mhutchison4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Koopman , Jesse Kapes

February 28, 2020

Dealership Rating
Employee Rating

Matt was great to work with from start to finish. Very knowledgeable and patient as I decided what to purchase. The entire ELCO team made this car buying experience a great one. More

by Matthew LaMartina
Recommend Dealer
Yes

Other Employees Tagged: Sveta Gwin, Matt Schaefer

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