Bill Mullarkey | Page 16

Exceptional Customer Servicr I was searching for a new vehicle and began working Gary Mueller. From the first point of contact, he was great. He provided me with the information I was searching for a new vehicle and began working Gary Mueller. From the first point of contact, he was great. He provided me with the information I needed and coordinated each step seamlessly before my arrival. He then had me work with Bill Malarkey in sales who was fantastic. This was the easiest, no pressure car buying experience ever. I highly recommend this dealership. I'm already anticipating future purchases. More

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Delivering Excellence in Customer Service This is our fifth Infiniti purchase. We have finally found a dealership that fully understands how to deliver excellence in customer service. We liv This is our fifth Infiniti purchase. We have finally found a dealership that fully understands how to deliver excellence in customer service. We live 85 miles from Infiniti of Clarendon Hills. As busy working professionals it is difficult to drive to the dealership to negotiate the terms of a purchase or lease. For this reason, we initially reached out to Nina Gacek. She went out of her way to locate a Q50 400 AWD in Midnight Black, it was out-of-state, one of only 6 left in the country. She emailed and text us answers to our financing options, lease return questions, a copy of our sticker and ultimately pictures of the secured car. When we eventually visited the dealership to pick up the car, all that was left to do was sign paperwork and meet our new Infiniti family. They had everything ready to go when we arrived. In person, the dealership delivered the same level of service and personal appreciation for their customers as we experienced with Nina. The entire team is diligent, organized, and they deliver it with a warm friendly smile. This level of customer service and appreciation is rare today. Clarendon Hills seems to have embraced that retaining customers is about appreciation and building relationships. We are thrilled to find a new Infiniti home. More

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Awesome These guys are awesome. I definitely recommend this dealer with no second thought. Bill Mullarkey from sales & Gary Muller from internet department ar These guys are awesome. I definitely recommend this dealer with no second thought. Bill Mullarkey from sales & Gary Muller from internet department are excellent at their work. I was treated really well by Bill Mullarkey before and after i made the purchase. I purchased an used Q50, even after a week of purchase i needed some changes in the vehicle and Bill Mullarkey took care of it with no hesitation. More

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Purchased used car Friendly staff, excellent service, overall great experience!! Staff was extremely nice from internet reply all the way to delivery. Thank you Bill a Friendly staff, excellent service, overall great experience!! Staff was extremely nice from internet reply all the way to delivery. Thank you Bill and Andreas for taking care of every detail. More

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Infiniti of Claredon Hills is our kind of dealership! We returned from STL to purchase our 2nd 2013 G37x in the past 3 months! Nina/Bill's motto: ONE MISSION: YOU! GREAT CARS & EXPERIENCE! We returned from STL to purchase our 2nd 2013 G37x in the past 3 months! Nina/Bill's motto: ONE MISSION: YOU! GREAT CARS & EXPERIENCE! More

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Exceeded Expectations In the market to purchase a new car, we looked at three different car dealerships and chose Infinity. Living near-by, we had NEVER visited their show In the market to purchase a new car, we looked at three different car dealerships and chose Infinity. Living near-by, we had NEVER visited their showroom until now. From our first visit to finalizing the sale of our new Infinity QX60, the experience exceeded our expectations! We worked with Bill Mullarkey, Andreas Korallus, and Garrett Soderlund; all top notch staff. Thank you Infinity of Clarendon Hills for making our dream come true. More

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Excellent experience! Bill Mularkey took us through the whole process of leading our first Infiniti. He was professional, courteous, and listened to what we wanted. He had Bill Mularkey took us through the whole process of leading our first Infiniti. He was professional, courteous, and listened to what we wanted. He had a non salesman approach and made us comfortable from when we first walked in. We have already recommended him to a friend! More

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very professional & friendly service From searching online to then finding a car that I liked to talking with Andreas and Gary, who were very knowledgeable and able to answer my questions From searching online to then finding a car that I liked to talking with Andreas and Gary, who were very knowledgeable and able to answer my questions, (unlike some other locations) and then to coming in and meeting Bill my salesman and selecting the car I wanted the overall experience was very positive and I did not feel pressured at all. I found the car that I was looking for, the details all worked out with my trade in, and I left the dealership feeling great. More

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Exceptional Service Today I bought a 2014 QX50 it truly was the best car buying experienced I have ever experienced. The sales staff is friendly, experts of their invento Today I bought a 2014 QX50 it truly was the best car buying experienced I have ever experienced. The sales staff is friendly, experts of their inventory, and quite remarkable. I was greeted warmly by several sales members after my purchase and received flowers. They had a huge green bow on my car and took the time to print a document with my formal title Dr. on it. The sales staff is exceptional, as I went to another Infinity dealer 54 miles away who acted as if they were doing me a favor selling me a car... Thank you INFINITI Sales team you are very much appreciated, especially my salesman Bill Mularkey... Dr. Donna Pepper More

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Best experience I have had at an Infiniti Dealership Everyone I worked with was fantastic, from Nina to Joe the Sales Manager to Peter the Executive Manager. Very thorough, knowledgeable and my delivery Everyone I worked with was fantastic, from Nina to Joe the Sales Manager to Peter the Executive Manager. Very thorough, knowledgeable and my delivery experience was top notch, I could not believe the gentleman that gave me my vehicle operations walk through, Nick, was new. Oh and by the way, did I mention the patience of Nina, truly fantastic. More

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