Bill Fusco

Bill Fusco, great salesman. Good listener, responded to all our questions No hard sell. Knows his product line. Very satisfied with our outcome. Good listener, responded to all our questions No hard sell. Knows his product line. Very satisfied with our outcome. More

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Bill, Eric, and the rest of their team were attentive and transparent working to ensure a smooth transaction. They answered all questions with straight answers, and accepted my fair and reasonable offer (I d transparent working to ensure a smooth transaction. They answered all questions with straight answers, and accepted my fair and reasonable offer (I did my due diligence and research) without fuss or wrangling. Would do business with them again. More

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They tell you one thing then rip you off after when you check the paperwork , not truthful check the paperwork , not truthful More

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Absolutely the best car buying experience I have ever had. In my 20 years of car buying experience - I have never had things go as well as they did at Apple. had. In my 20 years of car buying experience - I have never had things go as well as they did at Apple. More

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Andy Sabatello our salesperson was a breath of fresh air. Our experience at Apple Honda was one of the best in all the years I have been dealing with them. They were very helpful, understood our needs and ac Our experience at Apple Honda was one of the best in all the years I have been dealing with them. They were very helpful, understood our needs and acted accordingly. More

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i had my car inspected and battery changed. Apple Dealership is by far the best around. My service advisor, John, is well informed, polite, and helpful. To date, I have been very satisfied with Apple Dealership is by far the best around. My service advisor, John, is well informed, polite, and helpful. To date, I have been very satisfied with the work performed on my car, even though I have not had anything major done. More

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thorough and fast employees friendly and thorough, waiting area comfortable, rest rooms clean, got job done in a timely fashion. very convenient that u are opened on su employees friendly and thorough, waiting area comfortable, rest rooms clean, got job done in a timely fashion. very convenient that u are opened on sunday, More

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Forced Negotiations Car dealerships get a bad rap. They are in business to make money and customers want a “great deal”. The two concepts are incongruous. There are winne Car dealerships get a bad rap. They are in business to make money and customers want a “great deal”. The two concepts are incongruous. There are winners and losers and if you want the dealership to last long enough to service your car, the salespersons must win more than lose. That said, my saga is as follows: After six years as a Honda leaser, with no missed or late payments, I switch Honda dealerships and went to Apple Honda. We made a dealership friendly deal and I didn’t watch my back carefully. Apple Honda did not place this lease with Honda Finance, but with a different leasing company, Cal Automotive. I didn’t realize this until the second payment was due. My fault. I gained nothing for 72 consecutive, non late payments. Next, after I was tired of waiting for the car to be made ready, I was introduced to the finance man. This man slipped in an “auto butler” deal that I never used. Again, my fault. Not the best deal, but I can’t complain. I returned a week ago to see if we could make a deal. This time I went with the knowledge of the previous experience. The negotiations were on point and relatively quick. My parameters were specific and relatively unyielding. My salesman, Bill Fusco, was persistent and tried to get me to “sign”. He brought in Charlie G., a sales manager, and he helped Bill to close the deal. Charlie told me not to tell anyone about the great deal I made, but in reality, the dealership won. The lease was put through Honda Financial. The only objectionable part of the deal was being sent to the finance man to sign the papers. He did his job, and tried to slip an item into the deal that was already omitted and agreed upon. I stood firm and when he checked, he confirmed my view. I signed and left with a car of my choice and at my price. The saddest part of this negotiation is that the buyer must be vigilant. I’ve seen several negative reviews of different dealerships and feel it incumbent upon me to say, dealerships are there to sell cars and give cars away. This dealership is honest and fair. The service department is superior and conscientious. If you expect anything more from a dealership, you are fooling yourself. Honest and fair. More

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Sunroof On May 10 2019, while driving my 2019 Honda Ridgeline I heard what sounded like a gunshot. I looked up and my sunroof shattered. I was able to close t On May 10 2019, while driving my 2019 Honda Ridgeline I heard what sounded like a gunshot. I looked up and my sunroof shattered. I was able to close the shade and continue driving. I contacted Honda service department who informed me to call my insurance company. I did and was able to find a company to service the sunroof. Unfortunately the roof had to be ordered. I was able to secure plastic over the sunroof as it’s been raining. I called Apple Honda and informed Them of the situation. He explained he never heard of this happening and would speak to corporates Honda. I also left a message for her. This is the 2nd problem with this truck this month. I no longer feel safe driving this Ridgeline. Barbara Bennett More

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Helpful attentive and informative Great place for service it was clean offered light breakfast foods and various rules of hot beverages . The seating area was very neat and clean Great place for service it was clean offered light breakfast foods and various rules of hot beverages . The seating area was very neat and clean More

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