Bill Fletcher | Page 17

Everyone was friendly and knowledgeable. It was a great car buying experience! Will definitely highly recommend to any family or friends check out Campbell in the future! It was a great car buying experience! Will definitely highly recommend to any family or friends check out Campbell in the future! More

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From the moment I called and was transferred to Jason, to when I walked out the door with keys in hand on my new vehicle, the entire process and people I interacted with were both welcoming and professional. when I walked out the door with keys in hand on my new vehicle, the entire process and people I interacted with were both welcoming and professional. I would highly recommend this family owned dealership. More

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Katelyn and her team made the used car buying experience collaborative, a rare and shining customer service gem of an experience these days! Katelyn was professional, friendly, and made me feel heard. She collaborative, a rare and shining customer service gem of an experience these days! Katelyn was professional, friendly, and made me feel heard. She and Bill in Finance were courteous, prompt and knowledgeable. Behind the scenes, management, support staff and the Service Department contributed positively to my overall positive assessment of the dealership’s execution on quality and service principles. The couple of vehicle specific questions that Katelyn didn’t have immediate answers to, she researched, and provided comprehensive and timely answers. Time is traditionally a negative factor in buying a used car - not the case here: I felt neither rushed nor like the negotiating process was drawn out unduly. I did significant research prior to trading in my Jeep Wrangler for the Lexus NX350, and do feel that a fair transaction occurred for both parties. Thank you, Katelyn and Team. Rather than leaving the dealership exhausted as has at times occurred in the past, I was exhilarated to jump into my new ride for the drive home. And let me just add that the car looks great in the garage! :) More

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Jason. ...made are visit stress free with out any sales pressure....He takes time with your wishes and explains everything thoroughly ....... ...made are visit stress free with out any sales pressure....He takes time with your wishes and explains everything thoroughly ....... More

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Erik is great to work with. He takes the time to make sure the customer is happy with the new car and that they understand all the features of the car. Campbells has a great sel He takes the time to make sure the customer is happy with the new car and that they understand all the features of the car. Campbells has a great selection of inventory. I have leased several cars with Cambell an have never been disappointed. More

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We were treated well and received a good price on a vehicle. It was easy to do business with you. vehicle. It was easy to do business with you. More

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Communication could have been a little better to confirm all paperwork was in order prior to me showing up to close deal. I was 100% online buyer and was disappointed to learn upon showing up that the infor all paperwork was in order prior to me showing up to close deal. I was 100% online buyer and was disappointed to learn upon showing up that the information I had previously asked sales rep was received and acceptable was in fact needed to be provided again. More

by dustintefs Verified Customer Verified Customer

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We have done business with Campbell Ford exclusively for about 15 years; that alone speaks volumes about their customer service and support. about 15 years; that alone speaks volumes about their customer service and support. More

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Great salespeople and service managers. quick to respond to recalls and service questions. Would recommend sales and service. quick to respond to recalls and service questions. Would recommend sales and service. More

by DCL50 Verified Customer Verified Customer

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It was another great experience overall. I was in and out with trading in a vehicle and purchasing a new truck. I was in and out with trading in a vehicle and purchasing a new truck. More

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