Bill Cosenza
Bill Cosenza at BMW of West Chester

Bill Cosenza | Page 4

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.9
390 Reviews
4.9

390 Reviews

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390 Reviews of Bill Cosenza

February 13, 2026

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Employee Rating

My service rep, Bill was Professional, knowledgeable and efficient with the service appointment process. Thank you. More

by Cindy T.
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 12, 2026

Dealership Rating
Employee Rating

Bill was very communicative the entire time. He let me know what was going on with the claim every step of the way! More

by erikvogel13
Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza

February 11, 2026

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Employee Rating

Bill Cosenza and Chris Clayton are friendly and professional people to work with. It is because of both of these individuals that I service both of my BMWs at your dealership and also why I purchas More

by DONVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 08, 2026

Dealership Rating
Employee Rating

Bill was a great advisor and worked to quickly take care of my issue while I waited. More

by pete41
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 07, 2026

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Employee Rating

Service was great and very professional. Pricing on tires was very high so I went to a place in Delaware and saved over $500 on 2 tires part of which was taxes. More

by RAYGERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 06, 2026

Dealership Rating
Employee Rating

Bill Cosenza is the absolute best service coordinator/adviser. He communicates in a timely fashion, HAS EXCELLENT TECHNICAL KNOWLEDGE, is always courteous. More

by SNLNAYLOR
Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza

February 03, 2026

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Employee Rating

Bill is the reason I gave a 5 for my experience with BMW of West Chester. He is the consummate professional, so knowledgeable and customer oriented. I just moved to South Carolina, and will miss Bill's supp More

by MIKEHENAULT
Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza

February 02, 2026

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Employee Rating

This is my 7th car from this dealer and I would never go anywhere else for sales or service. More

by Mhfinnegan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 01, 2026

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Employee Rating

The technician did a great job in evaluating the car and Bill ensured the work was completed in a timely manner. More

by john.deemer
Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza

January 25, 2026

Dealership Rating
Employee Rating

Always good to work with. Great service. Responsive to our needs. Always a pleasure to work with both sales and service. More

by VANORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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