Bill Buchholz
Bill Buchholz at Dean Team Hyundai
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Bill Buchholz

Service Advisor

Dean Team Hyundai

14754 Manchester Road
Ballwin, MO 63011

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4.1
20 Reviews

Dealership Experience

6 yrs, 9 mos

Industry Experience

42 yrs, 2 mos

4.1

20 Reviews

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20 Reviews of Bill Buchholz

April 08, 2024

Dealership Rating
Employee Rating

This is our 6th Hyundai from Dean Team and all 6 were with Sales Mgr., Andy Miller. I guess that kind of track record speaks for itself #Outstanding in every way and they make the whole experience fast a More

by John Sanders
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 08, 2024

Dean Team Hyundai responded

John, it's fantastic to know you've had such positive experiences with Andy and the rest of our team at Dean Team Hyundai. We appreciate your loyalty and look forward to working with you again next time!

Apr 08, 2024

John Sanders responded

Glad you saw my comments as I don’t make it a practice to do web reviews but made an exception to this one for Dean Team Hyundai & Andy because they earned it.👍 John

August 09, 2023

Dealership Rating
Employee Rating

My car (2020 Genesis G90 with 27,800 miles) has been sitting in their parking lot 9 days and Bill Buchholz can’t seem to get it in to check why the check engine light is on and the car vibrates. It is m More

by GenesisOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 10, 2023

Dean Team Hyundai responded

Hi there, thank you for your honest feedback. We’re sorry to hear about your experience and we understand how that would be frustrating. If you would like to discuss this further, please reach out to our General Manager, Matt, at 636 675 4688.

August 04, 2023

Dealership Rating
Employee Rating

I recently bought a Hyundai Elantra working with Andy Miller. Andy spent all the time I needed answering questions, talking through the process and was very personable to work with. It's been awhile sin More

by jmkell5
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Miller, Bart Rogers

Aug 07, 2023

Dean Team Hyundai responded

Hello, thank you for your review! We're glad to hear that Andy was able to a very positive experience purchasing your Hyundai Electra. We hope you're enjoying your new vehicle. Please let us know if you need anything else!

July 11, 2023

Dealership Rating
Employee Rating

Bill in the service is always so much fun to talk to and knowledgeable about Hyundai cars. More

by shelvet442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2023

Dean Team Hyundai responded

Thank you for your outstanding review and your compliments on Bill! We always strive to accommodate all of our customers' needs, and we always strive to give all of our customers the above and beyond experience.

January 18, 2023

Dealership Rating
Employee Rating

I have never had an easier time buying a car! I love my 2023 Hundai Tuscan! I have been working with Brion for about 2 years to find the right car for me. There was never any pressure! Thank you More

by Christine Corcoran Hay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 25, 2023

Dean Team Hyundai responded

Absolutely outstanding!!!!! Thank you for your outstanding review and your compliments on Brion and our Team. We always strive to accommodate all of our customers' needs, and we always strive to give all of our customers the above and beyond experience. We are very proud to hear that Brion provided you with a above and beyond and an outstanding car buying experience. We greatly appreciate your Loyalty, business and your support!! Enjoy your new Hyundai and please let us know if there’s anything else we can do for you.

April 23, 2022

Dealership Rating
Employee Rating

The vehicle was not clean in the back and trunk. The vehicle maintenance light came on and I informed Brion who said he would have it taken care of. The vehicle maintenance light came back on when More

by sylforchrist
Customer Service
Friendliness
Price
Recommend Dealer
No

November 04, 2021

Dealership Rating
Employee Rating

Working with Weldon Streeter at Team Dean Hyundai was a wonderful experience! Weldon was professional, courteous, knowledgeable and efficient! More

by crtnyjohnson1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Weldon Streeter

October 23, 2021

Dealership Rating
Employee Rating

My wife bought a 2021 Hyundai Palisade from them in April. I noticed in May that's the brand new SUV was leaking oil at 1500 miles. Had a hard time getting the service department to get the SUV in to b More

by sjmorning2
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tim Riley, Eric Harrelson , Weldon Streeter

Oct 23, 2021

sjmorning2 responded

Reviews Profile & Settings Dean Team Hyundai Oct 23, 2021 This review will not post to our site until 11/6/2021 to allow this dealership time to resolve your issues. sjmorning2 "My wife bought a 2021 Hyundai Palisade from them in..." My wife bought a 2021 Hyundai Palisade from them in April. I noticed in May that's the brand new SUV was leaking oil at 1500 miles. Had a hard time getting the service department to get the SUV in to be checked out!! Finally was able to get the SUV service and was told by the service department that there was a oil line not completely tighten doing the assembly of the SUV. Need I remind you that we couldn't get a loaner vehicle because none was available!! Two weeks ago 10/09)2021 I noticed that the SUV was still leaking oil again. Contact Dean team service department and again was having a hard time getting the SUV service or a loaner car!! Been on a list for two weeks to get a loaner vehicle because of the oil leak is really bad!! Had to rent a vehicle from Enterprise to back and forwards to work with my own money!! My sales rep Weldon said that is nothing he could do at this point too assist with this situation!! So now I have a brand new SUV sitting in the garage leaking oil everywhere waiting on Dean team to get this situation dealt with!! Too much money have been invested in this vehicle for us to be having this problem and to be treated so poorly by Dean team!! SEND RESPONSE Weldon Streeter Bill Buchholz Eric Harrelson Tim Riley

Oct 25, 2021

sjmorning2 responded

I'm still trying to get this issue taken care of!!

August 10, 2021

Dealership Rating
Employee Rating

The best Dealership in Missouri. I would not hesitate to recommend any of the staff there. Thank you so much Tommy Daher who helped me with my pre owned car! Another happy year of driving! More

by Jamie Marie Reape (Miller)
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kathy Brand, Tommy Daher, Wade Knuckles , Mike Larkin

Aug 10, 2021

Dean Team Hyundai responded

Hi Jamie! Thank you for business and your great review! We're so glad to hear Tommy was able to provide you with a positive car buying experience. Enjoy your new vehicle and please let us know if you have any other questions!

June 02, 2021

Dealership Rating
Employee Rating

I'm A Long Time Customer So Far I've Bought 3 Hyundai And The Other Day i Purchased My 4th. My Entire Family As Well As Friend And Co Workers Have Purchased From Dick Dean And We've All Been Extremely Satisf More

by Jennifer B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2021

Dean Team Hyundai responded

Hi Jennifer! Thank you for your repeat business and your great review. We're so glad to hear Torrey was able to provide you with another positive car buying experience. Your referral is the best review we can ask for! Enjoy your new vehicle and please let us know if there's anything else we can do for you.

1

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