Bill Brown
Bill Brown at Courtesy Mitsubishi

Bill Brown

Service Manager

Courtesy Mitsubishi

1060 Washington Street
South Attleboro, MA 02703

Contact Me
4.6
351 Reviews

Dealership Experience

19 yrs, 6 mos

Industry Experience

38 yrs, 3 mos

4.6

351 Reviews

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351 Reviews of Bill Brown

July 31, 2025

Dealership Rating
Employee Rating

Thank you Tony M, Peter B , Bill, Sosa, and the Service department for all your help and time spent with me and my car. The staff is very helpful and understanding. Courtesy Mitsubishi’s staff is friendly More

by m.cohen01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2025

Courtesy Mitsubishi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Courtesy Mitsubishi!

July 16, 2025

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Employee Rating

Bill would rather argue than listen, trying to get answers on why my tires are bald at 20k miles and he just wants to fight. Oil changes take much too long. No reason I should be there 1+ hour everyti More

by KoreyFreeborn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 19, 2025

Courtesy Mitsubishi responded

Korey, thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

July 05, 2025

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Car is a lemon. Overheated less than 24hrs after purchase with lights on the dashboard.. 5 days into July still having the same issue More

by ktate311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Miguel Santos, Peter Boursiquot

Jul 09, 2025

Courtesy Mitsubishi responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

July 03, 2025

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Very personable. They answer all of your questions if they don't have an answer they will find it out. I've had my car for about 5 years and only done business with t More

by CBR600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Milheiro

Jul 03, 2025

Courtesy Mitsubishi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Courtesy Mitsubishi. We look forward to having you as one of our valued customers for many more years to come!

June 27, 2025

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The dealership is great bout my last 2 vehicles from them no issues make sure to see tony More

by andrewmachado21
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jun 27, 2025

Courtesy Mitsubishi responded

Thank you so much for choosing Courtesy Mitsubishi! Please let us know if we can be of any more assistance.

June 24, 2025

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Employee Rating

the courtesy mitsubishi service department is fantastic. all the technicians are knowledgeable and friendly. the system they have online to make appointments is very easy. I highly recommend courtesy mi More

by teresaprimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2025

Courtesy Mitsubishi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Courtesy Mitsubishi. We look forward to having you as one of our valued customers for many more years to come!

June 15, 2025

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Employee Rating

Bad customer service. Dirty dealership never going back. Robbing people with extra money. Save yourself going there and get robbed More

by alii_7611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 18, 2025

Courtesy Mitsubishi responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. My name is PETER B and i can be reach at 508 761-9700 or 508 944-9258 Looking forward to talk to you.

June 12, 2025

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Employee Rating

A lot of money for oil change Too much money for a Oil change don’t even know if they put air in the tires More

by earlking23
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 12, 2025

Courtesy Mitsubishi responded

Earl, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 10, 2025

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Employee Rating

I wouldn't go anywhere else to get any repairs done on my car. I raise the exceptional.9 More

by marianne.sweeney345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2025

Courtesy Mitsubishi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Courtesy Mitsubishi.

June 07, 2025

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Very friendly staff ,and very professional, I am comfortable any time I go over there More

by manuelroque52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2025

Courtesy Mitsubishi responded

HELLO MANUEL Good morning and tanks for such a great review.

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