Bill Brown | Page 34

Paul is a fantastic customer service rep he always makes the process easy and pleasant. The service is convenient ,easy to setup, and reliably done . the process easy and pleasant. The service is convenient ,easy to setup, and reliably done . More

by Patrick Verified Customer Verified Customer

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Superb Automotive Service It is so hard to find a trustworthy car mechanic, but when you find one you don't mind sharing your "secret" with others. My decades long relationship It is so hard to find a trustworthy car mechanic, but when you find one you don't mind sharing your "secret" with others. My decades long relationship with Courtesy Mitsubishi started when Bill moved from East Providence Mitsubishi. I wasn't sure what to expect from Courtesy but I was blown away by their honesty, sincerity and dedication to helping their customers maintain their vehicles. Have to give a shoutout to my man Steve who is a wealth of automotive knowledge and Paul who gives a new meaning to courteous adviser. More

by MaxBa3000GT Verified Customer Verified Customer

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Tony was very friendly, professional and very helpful. The place is really clean and everyone I came in touch with was friendly,polite and helpful The place is really clean and everyone I came in touch with was friendly,polite and helpful More

by SALMERON74 Verified Customer Verified Customer

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Excellent service. Honest upfront cost assessment. 👍🏼👍🏼 I would recommend this fine group of human beings, to sell or service any of their fine cars, to anyone! 👍🏼👍🏼 I would recommend this fine group of human beings, to sell or service any of their fine cars, to anyone! More

by HEYMAN Verified Customer Verified Customer

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They got me right in and fixed my check engine light and battery for my key. They were very clean and sanitary. I highly recommend them. battery for my key. They were very clean and sanitary. I highly recommend them. More

by ep28754 Verified Customer Verified Customer

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The staff was very courteous and took care of my service needs in a timely manner. I would definitely return to have my car repaired. needs in a timely manner. I would definitely return to have my car repaired. More

by Kmbplumbing Verified Customer Verified Customer

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Paul in the front is so helpful and the crew in the back has the answers for everything I'll always go back this is my service station has the answers for everything I'll always go back this is my service station More

by Kaydee1878 Verified Customer Verified Customer

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Went in for service. They took the car in immediately and had the job completed in the time they said it would be done. Thank you Bill and Paul! had the job completed in the time they said it would be done. Thank you Bill and Paul! More

by JJCORSO Verified Customer Verified Customer

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Paul was not there Bill was running the Front. He was yelling at tech guys complaining about customers on phone and was upset the fact i was a walk-in told me that I am supposed to make an appointment fo yelling at tech guys complaining about customers on phone and was upset the fact i was a walk-in told me that I am supposed to make an appointment for my oil change that the service center is very busy after a holiday. ( like I am supposed to know that ) I told him I was never told I had to have an appointment. He said i was going to be there for awhile and this is the reason we have policys. I waited about an hour no big deal I was thankful i was taken in i work a very busy schedule. He is checking people out and going over what was done and what needed to be done and then letting them know that there car wash being washed and should be right out. When it came to me he handed me my papers and said you might want to start thinking about getting tires for that car. I said ok walked out and had to look for my car no car wash no vac nothing. I have never had a bad experience at the service center until now. Paul is wonderful you never see him get upset and he is so helpful I think you have the wrong guy for a manager or he should take lessons from paul on how to act towards customers. Even when i came in on a day that was busy and didn't make an appointment paul was very friendly and told me it would be less wait and easier on me if I could make an appointment its faster and you wont have to wait around for long. I. Told him i would try but I am an on call health care provider so its hard. I never do theses and complain but Bill was very unprofessional and he made me any ways feel anxiety not sure about the rest of the people in room but some of there expressions were of shock on how he was yelling running around punching keys on the key board hard and some of the comments he was making. I am sorry but he need s training on how to act like a professional. Do you have cameras and audio is so watch them you would be embarrassed that he is a manager of yours. I had to give one star to pull up his name but i give none More

by QRTHORSEGIRL3 Verified Customer Verified Customer

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Quick Service was great got a great deal in and out I would buy again would recommend to family and friends happy new year thanks guys Service was great got a great deal in and out I would buy again would recommend to family and friends happy new year thanks guys More

by Haroldsmith74 Verified Customer Verified Customer

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