Bill Alston

Germain Honda of Dublin has the best team of people who provide the best customer experience of buying a new car. I have bought a few new cars from them . Great experience every time. Stephanie Hausherr w provide the best customer experience of buying a new car. I have bought a few new cars from them . Great experience every time. Stephanie Hausherr works in Sales and leasing there . She strives to make everyone’s experience the best . Jenn Hess is a service advisor here . Jenn goes out of her way also to make sure any oil changes , tire rotations and or service repairs that need done are an easy experience. A shout out also to all the service staff and the body shop staff . Those whose names I do not know but who have assisted me thru the years with regular maintenance , tire repairs and accident repairs done in an easy and timely manner. The Best car dealership in the Dublin and Columbus area ! Thanks! More

by Linda A Verified Customer Verified Customer

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My wife and I recently worked with Winslow Johnson while searching for a larger car to accommodate our growing family. Winslow made the entire car‑buying experience incredibly smooth and demonstrated except searching for a larger car to accommodate our growing family. Winslow made the entire car‑buying experience incredibly smooth and demonstrated exceptional knowledge throughout the process. I would highly recommend him to anyone looking to purchase a vehicle — he’s an easy 11/10! More

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Taariq Bynum at Germain Honda of Dublin was excellent to deal with. Kept working to get us the deal we were seeking. Highly recommend to see him at Germain Honda of Dublin for your car needs. deal with. Kept working to get us the deal we were seeking. Highly recommend to see him at Germain Honda of Dublin for your car needs. More

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Justin Bunkers was very knowledgeable and helpful without being too pushy. Everyone else that we interacted with at the dealership was also very helpful. being too pushy. Everyone else that we interacted with at the dealership was also very helpful. More

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Everyone was very helpful and nice. My salesperson was Aaron Pape and he was excellent to deal with. My salesperson was Aaron Pape and he was excellent to deal with. More

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Had a great experience got me exactly what I wanted! Couldn’t be happier with my 2023 Honda Odyssey black on black what a great choice of vehicle I choose for me and my family. I really recommend Germai Couldn’t be happier with my 2023 Honda Odyssey black on black what a great choice of vehicle I choose for me and my family. I really recommend Germain Honda of Dublin. Come see Daniel Head made the experience so easy and quick! More

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Honda Dublin is one of their friendliness dealerships that I have been to and the cleanest. Some dealerships are not so friendly or clean. This is my second lease with them and I have been very happy. I that I have been to and the cleanest. Some dealerships are not so friendly or clean. This is my second lease with them and I have been very happy. I work with Stephanie Hausheer and Bill Alston could not be any happier working with them. Both are professional and friendly. They go to great lengths to make you happy. They also make you feel like family they enjoy what they do and it shows. Love working with both of them. The service department is good .very happy customer. More

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Chris Glover was very helpful and an overall wonderful salesman. Our whole experience with Germain Honda was great! I highly recommended both Chris and the dealership. salesman. Our whole experience with Germain Honda was great! I highly recommended both Chris and the dealership. More

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Great service from Troy Almanson and Chris Robinson Troy is my point man for car repairs. Always a smile and a rapid detail to attention. Some people are born to lead by example, Troy is just such a p Troy is my point man for car repairs. Always a smile and a rapid detail to attention. Some people are born to lead by example, Troy is just such a person. When SERVICE is in his title, he means it and lives up to it! Chris Robinson is the same sort of person. A man born to listen and to rapidly take care of the problem. I think it's appropriate that they work next to each other in service. They are a 1-2 punch. More

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Unprofessional, Arrogant At Germain Honda of Dublin, we go the extra mile for each and every one of our guests. That was not my experience with the dealership. I had negotiate At Germain Honda of Dublin, we go the extra mile for each and every one of our guests. That was not my experience with the dealership. I had negotiated my price for a new honda accord and went in to finalize the sale. I dealt with Derek Barnes who was to send the sale agreement to my financing, and all this time he did not mention that they did not have the car on the lot .After my financing had completed all the paperwork and gave the ok for the car to be delivered, Derek send an email to say that the car is in transit and they do not have an ETA on delivery. A week later due to lack of updates and communication from them.Derek replied that he still did not have an ETA and there is nothing they could do. I politely asked them whether they were willing to give me a loaner as i did not have any means of transportation to go to work and they replied that they cannot do that. In my frustration i requested to speak to the manager Bill Alston, who was very arrogant rude,kept on yelling on the phone and was very unprofessional. I even asked him why he was yelling at me and i was not yelling at him. He also asked me to change the color of the car i wanted. They also kept on claiming due to COVID-19 they can do nothing. My point is if they knew that the car was not on their lot or as the put it "in transit" they would have saved me time,money and bad customer service. Germain Honda of Dublin, i am very disappointed by your lack of professionalism and courtesy. I ended up canceling the sale. Word of caution deal with Germain Honda of Dublin at your own peril. More

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